5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bethany approached us shortly after we went into the store asked if we needed any help she was friendly and very helpful knowledgeable without being pushy , she helped us eliminate from a good range o... Leggi di più
Great selection inshore. Very knowledgeable and friendly member of staff, Rebecca , helped with our choice of sofas. Took time to ensure we were entirely satisfied with colours, material and sizes. Ve... Leggi di più
L'azienda ha risposto
We were welcomed into the store and were anle to walk around the store with any pressure from the sales team. When we asked for more information on a product the sales person was very helpful, giving... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Duke's Road, CA1 1JD, Carlisle, Regno Unito
- 0333 999 9813
4,9
Eccellente
7K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di DFS Furniture - Carlisle
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The fact that the person who served me…
The fact that the person who served me was very knowledgeable and very polite. They made it easy to order the sofa we wanted.
3 agosto 2026
Risposta di DFS Furniture - Carlisle
Hello Gemma,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Carlisle
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Good customer service from start to…
Good customer service from start to finish by Jacob and Rees
12 agosto 2026
Risposta di DFS Furniture - Carlisle
Hello Alex,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Friendly and helpful staff
Friendly and helpful staff, the sales person made us welcome they explained everything without any pressure..
11 agosto 2026
Risposta di DFS Furniture - Carlisle
Hello Joe,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Good experience
Good experience, young man Jacob was very helpful, got what we wanted, very happy
11 agosto 2026
Risposta di DFS Furniture - Carlisle
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Found exactly what we needed at a very…
Found exactly what we needed at a very reasonable price, assistant was most helpful while we took are time to make sure we hadn't just gone for something because it was just in stock.
4 agosto 2026
Risposta di DFS Furniture - Carlisle
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Super helpful service from Reece &…
Super helpful service from Reece & Robyn — friendly, knowledgeable and made the whole experience so easy. Really appreciate all their help! 🙌
11 agosto 2026
Risposta di DFS Furniture - Carlisle
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Friendly and knowledgeable staff
The young lady who served us was very helpful, knowledgeable and friendly explaining everything to us .
10 agosto 2026
Risposta di DFS Furniture - Carlisle
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Staff service
We where served by a man called dave, he was lovely and extremely helpful with choices. He helped us decide, give us time and advice but he also explained everything and made us feel comfortable and sure in our decision. Dave was a great and helpful staff member and we wouldn't have got the bed without him.
10 agosto 2026
Risposta di DFS Furniture - Carlisle
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Robyn was so helpful
Robyn was so helpful. She made me feel so at ease when buying my new furniture. She talked me through everything. Made buying my new furniture seam less. Thank you 😊
10 agosto 2026
Risposta di DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Robyn met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great delivery service provided
Great delivery service provided. Proffesional and polite guys. Assets to the company.
21 giugno 2026
Risposta di DFS Furniture - Carlisle
Hello Wayne,
Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture
Kind regards,
Lia
DFS Customer Support
Robin was extremely helpful
Robin was extremely helpful, very plesamt, pulling up my room floor plans, giving me different layout options to choose from. Great customer service.
10 agosto 2026
Risposta di DFS Furniture - Carlisle
Hello Carol,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Extremely professional and helpful
Extremely professional and helpful. A great experience
10 agosto 2026
Risposta di DFS Furniture - Carlisle
Hello Kate,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
We had a great experience with DFS
We had a great experience with DFS. The whole process of getting our sofa was easy and straightforward and we were given all the right information throughout. Amelia was particularly helpful and friendly. This made the whole experience really easy for us. Excellent service from start to finish, thank you!
9 agosto 2026
Risposta di DFS Furniture - Carlisle
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amelia.
Kind Regards,
Jordan
DFS Customer Support
Fantastic service
We had a really positive experience with DFS. Our sales advisor, Robyn, was fantastic from start to finish. She was friendly, helpful and knowledgeable, and made the whole process feel easy and relaxed without being pushy.
Robyn took the time to understand what we were looking for and gave us great advice, which made choosing our new furniture a really enjoyable experience. Her customer service was excellent, and she is a real credit to DFS.
We would definitely recommend DFS and wouldn’t hesitate to shop with them again. Thank you, Robyn, for all your help.
10 agosto 2026
Risposta di DFS Furniture - Carlisle
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Robyn met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Easy just browse around with no…
Easy just browse around with no pressure, David the salesperson was great and very helpful
9 agosto 2026
Risposta di DFS Furniture - Carlisle
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Elli was very helpful and never made us…
Elli was very helpful and never made us feel pushed to make a decision. Very happy with the customer service we got.
9 agosto 2026
Risposta di DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Elli.
Kind Regards,
Jordan
DFS Customer Support
Straightforward transaction with clear…
Straightforward transaction with clear no nonsense explanations from Reece - top man and highly recommend him.
9 agosto 2026
Risposta di DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Carlisle
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.