We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Leggi di più
L'azienda ha risposto
We love our sofa! The whole process was smooth, easy and all went exactly as planned, no delays and very happy with the customer service in store, would recommend
L'azienda ha risposto
We only went into DFS for a quick browse and ended up with the perfect sofa thanks to Joe! He was amazing — actually listened to what we needed: right size for our space, pet-friendly, and on bu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
16 High Street, DN6 8DP, Doncaster, Regno Unito
- 0333 999 9732
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Great service.
20 maggio 2026
Risposta di DFS Furniture - Carcroft
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Well laid out showroom
Well laid out showroom, acknowledged by staff when we arrived, but left to browse. No pushy sales staff. But helpful and pleasant when spoke to them.
18 maggio 2026
Risposta di DFS Furniture - Carcroft
Good morning Christopher,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Sofa and chair
Good service price was ok not delivered yet , sales team first class,thanks Joe sales person
4 marzo 2026
Risposta di DFS Furniture - Carcroft
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We walked in to the showroom and Joseph…
We walked in to the showroom and Joseph said hello and asked did we need any help.
We had a coffee and a chat.
Joseph sorted everything out for us and we bought our sofas.
Thank you Joseph.
17 maggio 2026
Risposta di DFS Furniture - Carcroft
Good Morning,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Joseph met all of your expectations.
Kind Regards,
Jordan
DFS Customer Support
Sofa searching
We identified two sofas that we were interested in an d Shannon was very helpful with letting us know what our options were without the 'hard sell'
17 maggio 2026
Risposta di DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful good staff very good…
Very helpful good staff very good customer service matt was great
17 maggio 2026
Risposta di DFS Furniture - Carcroft
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
We were made to feel welcome
We were made to feel welcome. We were remembered from a previous visit. The whole process of purchasing the furniture was dealt with properly.
8 maggio 2026
Risposta di DFS Furniture - Carcroft
Good morning Helen,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
excellent service and knowledge
5 maggio 2026
Risposta di DFS Furniture - Carcroft
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Mr Geoffrey Butterfield
Lauren was very helpful it was a pleasant experience she gave good advice on how to look after the settee and chair that we ordered
10 maggio 2026
Risposta di DFS Furniture - Carcroft
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lauren.
Kind Regards,
Jordan
DFS Customer Support
You where left alone to browse without…
You where left alone to browse without pushy interfering sales persons and only when you needed their advice and expertise they where at hand to advise
And once you had made your choice they went through all the various options with clarity and explained what was available for your sofa of choice
Overall was a enjoyable experience
10 maggio 2026
Risposta di DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Joe at Carcroft, Doncaster
Joe at Carcroft, Doncaster was great and the reason we bought the sofa. He is an absolute asset to the company. Thanks Joe
9 maggio 2026
Risposta di DFS Furniture - Carcroft
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great experience was left to browse no…
Great experience was left to browse no pushy sales person and our salesperson was amazing call Joe very happy with our purchase
9 maggio 2026
Risposta di DFS Furniture - Carcroft
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A last-minute trip to DFS
A last-minute trip to DFS with an idea in mind, we weren't hounded by staff, but they were visable and available when we needed them. I believe it was Joe who supported us in buying a new sofa and stool bundle. He was brilliant and energetic (especially for the end of the day) and it was a breeze to discuss the whole purchase journey. He was extremely knowledgable while make the experience a fun outing. Huge thank you to him, he has great potential as a salesman!
8 maggio 2026
Risposta di DFS Furniture - Carcroft
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Joe was very helpful and professional
Joe was very helpful and professional. He took time to listen and then show me what was on offer.
5 maggio 2026
Risposta di DFS Furniture - Carcroft
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Good experience at DFS
Good knowledgeable staff who could give options and new product information well,
Friendly customer service.
6 maggio 2026
Risposta di DFS Furniture - Carcroft
Good morning Nicola,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Carcroft
Good morning David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
We thought the guy that was dealing…
We thought the guy that was dealing with the sale did not give us the choices available to us, for example he did not ask if we wanted easy glide he just added all the extras to the price anyway, without giving us any choice we also felt he rushed through the sale so my husband had no idea what was happening.
25 aprile 2026
Risposta di DFS Furniture - Carcroft
Good morning Deb,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. This is truly disappointing to hear and we are really very sorry about your experience with one of our advisers. Please be assured that I will pass this feedback to the management team for them to look into as this is not the level of service we would expect. All optional extras can be removed prior to delivery.
Kind Regards,
Holly M
DFS Customer Support
Dfs sending me emails everyday to leave…
Dfs sending me emails everyday to leave a review so here you go.
I walked in, bought a sofa, paid the money and walked out. What do you expect?
24 aprile 2026
Risposta di DFS Furniture - Carcroft
Thank you for your review. We are very sorry to hear that you have been contacted multiple times to complete a review. We will provide this feedback to the relevant team.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Carcroft
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service!
Great experience, Joe’s customer service was excellent and made the buying process very smooth! He was polite and very knowledgable of the products available and helped me choose the perfect bed for me. 10/10 for Joe!
29 aprile 2026
Risposta di DFS Furniture - Carcroft
Good morning Jack,
Thanks for your lovely feedback, we’re glad to hear Joe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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