DFS Furniture - Carcroft Recensioni 

3194
TrustScore 5 su 5

4,9

16 High Street, DN6 8DP Doncaster, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I walked into dfs not knowing what I wanted and was seen by Louise who helped me pick the perfect sofa down to fabric, colours and size, she was so hopefully and was very thorough on Customer service!... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent buying experience by salesman Matt. Was helpful and informative at every step of our Sofa selection, and did not pressure us at all. Highly recommended at Doncaster. Cheers

L'azienda ha risposto

Valutata 5 stelle su 5

We only went into DFS for a quick browse and ended up with the perfect sofa thanks to Joe! He was amazing — actually listened to what we needed: right size for our space, pet-friendly, and on bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment we arrived we were made to feel relaxed, looked after and above all understood. Lauren gave excellent Customer Service. She allowed us to ask questions, spend time browsing and above... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3194)

100.311 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

No pressure able to browse at our…

No pressure able to browse at our leisure. 3rd time weve purchased in recent years friendly ,helpful and pleasant staff

24 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great sevice

The service, advice and information I received both in store and online was excellent

24 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Excellent buying experience by salesman…

Excellent buying experience by salesman Matt. Was helpful and informative at every step of our Sofa selection, and did not pressure us at all. Highly recommended at Doncaster. Cheers

23 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Great customer service, knowledgeable staff members who took us through every step of the way and explained everything to use and made sure we understood everything.

23 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 4 stelle su 5

Delivery drivers was fantastic they…

Delivery drivers was fantastic they delivered my sofa 22/7/26 from distribution center Carcroft was absolutely fantastic nothing to much trouble really good with my disabled son these guys are a credit to dfs
Sofa fantastic really good so far
Whu l give 1star less because didn't realise cushions was extra

22 luglio 2026
Non scritta su invito
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience

Lauren was very helpful from start to finish.
Not pushy at all.

20 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Valutata 4 stelle su 5

Friendly staff

Friendly staff

13 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Staff

Staff - Joe was super helpful with helping us choose our sofa today with throwing in a free cleaning kit too! Thanks Joe :)

19 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpful assistant Elenor hope l…

Very helpful assistant Elenor hope l got her name correct thanks very much

12 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Our customers service agent was great

Our customers service agent was great, got the job done quickly and efficiently with all the relevant information given to us which is exactly what we wanted.

19 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

The sales person was courteous and…

The sales person was courteous and helpful without being pushy

19 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Friendly and helpful staff

All our needs were met. The staff were very friendly and helpful

18 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Nice place to visit

Very nice shop, lots of choice with very helpful, friendly staff

18 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

The staff and service was immaculate…

The staff and service was immaculate everything was done quick and easy explained thoroughly and made the experience easy for us to decide our sofa. The man that helped us made the experience better for us

18 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Staff very helpful and not in your face…

Staff very helpful and not in your face , both staff very polite and knowledgeable and the whole process was very quick , I will certainly be very happy to go there again 10out of 10 ,
Thanks max

16 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello Max,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 4 stelle su 5

Helpful and not at all pushy

Helpful and not at all pushy, staff members explained in detail about care of sofa's I've ordered. Very efficient service.

15 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The lady I spoke to was very helpful…

The lady I spoke to was very helpful and pleasant and didn’t push me at all but answered all my questions and told me all I needed to know

14 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello Anne,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great

Welcoming and not pestering on the way around

14 luglio 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello Alex,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

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