DFS Furniture - Carcroft Recensioni 

3211
TrustScore 5 su 5

4,9

16 High Street, DN6 8DP Doncaster, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lauren in Carcroft in Doncaster was very friendly and helpful for sorting the confusion to opt the right sofas and a coffee table for my house. She is truly like one of our family members to explains... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3211)

93.456 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dry good customer service

Dry good customer service
Answered all questions
Friendly service

9 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Good

Very helpful, answered all questions, gave good advice with our personal requirements, and didn't try to be pushy . Very friendly.

16 marzo 2026
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Risposta di DFS Furniture - Carcroft

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great experience

Shannon was very knowledgeable and answered any questions we had. She did not pressurise us and gave us space to look around.

16 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful

15 marzo 2026
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Risposta di DFS Furniture - Carcroft

Good morning Ben,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

DFS sales experiencei knew roughly what i wanted after…

i knew roughly what i wanted after looking online at the range but wanted to experiece sitting on the items to make sure they were exactly what i wanted.i was met with a friendly welcome asking if i knew what i was looking for in the store to help me find the product i wanted to check out.the salesman directed me towards the ranges i was looking for then went to check the exact items i was looking for and the materials i wanted in the product.i was never pushed to enhance the product price i was just told what the differences were with the product and the amount of what each were.on making my option clear that i wanted the very best the salesman totted up the costs and then we agreed with him to process the sale with an expected delivery date set at the maximum length of time expected with an agreement between us that was set that i would accept the items sooner if the items could be made quicker through construction being quicker.the product was quite firm but the advice was that it could be even firmer on delivery with a bedding in period needed for all the seating bases and back rest and arm rest plumping up needed once a week to keep the product in pristine condition..
a great buying experience with no pressure sales technique used.the proof of quality in the product will come in a few weeks time.

14 marzo 2026
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Risposta di DFS Furniture - Carcroft

Good Afternoon Stephen,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great sofa experience

The chap who served was very friendly and knowledgeable about the sofa we wanted. Explained everything clearly.

14 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Good Morning Chris,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very professional polite helpful and a…

Very professional polite helpful and a credit to your team would highly recommend

14 marzo 2026
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Risposta di DFS Furniture - Carcroft

Good Afternoon Stacey,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

San mateo corner sofa

Great customer service and very helpful

13 marzo 2026
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Risposta di DFS Furniture - Carcroft

Good Morning Natalie,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Straight forward ordering online.

Straight forward ordering online.
3rd sofa bought in last 40 yrs. very happy with quality

4 marzo 2026
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Risposta di DFS Furniture - Carcroft

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

We had a very helpful girl who came…

We had a very helpful girl who came forward to offer help, including pointing out where we could find sale items. When we had made a choice she informed us of how to care for the sofa and what not to do. She made the experience very pleasurable

10 marzo 2026
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Risposta di DFS Furniture - Carcroft

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

A warm welcome in store ,was give all…

A warm welcome in store ,was give all the information we needed for our purchase

11 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Good afternoon Carol,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valutata 5 stelle su 5

Sales person was good and discussed all…

Sales person was good and discussed all terms and agreements.

10 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Excellent service. Excellent staff

9 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very good service given excellent…

Very good service given excellent satisfaction Thankyou

2 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

the agent was very friendly and knowledgeable about the products

the agent was very friendly and approachable. she answered all our questions which helped us decide what to buy.

8 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at DFS!

Kind Regards
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

No pressure just good advice and time…really lovely gentleman Joe went above and beyond.

No pressure just good advice and time taken with patience.
The gentleman went above and beyond to help in every way he could, our experience was just so relaxed and comfortable.
Thanks for all the help given today, would really recommend DFS.

8 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

All great from start to finish

All great from start to finish

7 marzo 2026
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Risposta di DFS Furniture - Carcroft

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS customer Support

Valutata 5 stelle su 5

Great assistance in the Carcroft …

Great assistance in the Carcroft Doncaster store today with Neil. Answered our questions and was knowledgeable about the sofas in store. He was helpful and honest. Happy with everything.

7 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

We have recently visited DFS Carcroft

We have recently visited DFS Carcroft, on both visits we have been guided by Matthew to purchase our new sofa, chair & foot stool. We felt on both occasions we had excellent friendly service without being rushed & had professional knowledge given to us about the products we were buying. Would definitely recommend to family & friends, thanks again

7 marzo 2026
Logo di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

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