Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... Leggi di più
L'azienda ha risposto
We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... Leggi di più
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Lauren in Carcroft in Doncaster was very friendly and helpful for sorting the confusion to opt the right sofas and a coffee table for my house. She is truly like one of our family members to explains... Leggi di più
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The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... Leggi di più
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Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

16 High Street, DN6 8DP, Doncaster, Regno Unito
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Dry good customer service
Answered all questions
Friendly service

Risposta di DFS Furniture - Carcroft
Very helpful, answered all questions, gave good advice with our personal requirements, and didn't try to be pushy . Very friendly.

Risposta di DFS Furniture - Carcroft
Shannon was very knowledgeable and answered any questions we had. She did not pressurise us and gave us space to look around.

Risposta di DFS Furniture - Carcroft
i knew roughly what i wanted after looking online at the range but wanted to experiece sitting on the items to make sure they were exactly what i wanted.i was met with a friendly welcome asking if i knew what i was looking for in the store to help me find the product i wanted to check out.the salesman directed me towards the ranges i was looking for then went to check the exact items i was looking for and the materials i wanted in the product.i was never pushed to enhance the product price i was just told what the differences were with the product and the amount of what each were.on making my option clear that i wanted the very best the salesman totted up the costs and then we agreed with him to process the sale with an expected delivery date set at the maximum length of time expected with an agreement between us that was set that i would accept the items sooner if the items could be made quicker through construction being quicker.the product was quite firm but the advice was that it could be even firmer on delivery with a bedding in period needed for all the seating bases and back rest and arm rest plumping up needed once a week to keep the product in pristine condition..
a great buying experience with no pressure sales technique used.the proof of quality in the product will come in a few weeks time.

Risposta di DFS Furniture - Carcroft
The chap who served was very friendly and knowledgeable about the sofa we wanted. Explained everything clearly.

Risposta di DFS Furniture - Carcroft
Very professional polite helpful and a credit to your team would highly recommend

Risposta di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft
Straight forward ordering online.
3rd sofa bought in last 40 yrs. very happy with quality

Risposta di DFS Furniture - Carcroft
We had a very helpful girl who came forward to offer help, including pointing out where we could find sale items. When we had made a choice she informed us of how to care for the sofa and what not to do. She made the experience very pleasurable

Risposta di DFS Furniture - Carcroft
A warm welcome in store ,was give all the information we needed for our purchase

Risposta di DFS Furniture - Carcroft
Sales person was good and discussed all terms and agreements.

Risposta di DFS Furniture - Carcroft
Very good service given excellent satisfaction Thankyou

Risposta di DFS Furniture - Carcroft
the agent was very friendly and approachable. she answered all our questions which helped us decide what to buy.

Risposta di DFS Furniture - Carcroft
No pressure just good advice and time taken with patience.
The gentleman went above and beyond to help in every way he could, our experience was just so relaxed and comfortable.
Thanks for all the help given today, would really recommend DFS.

Risposta di DFS Furniture - Carcroft

Risposta di DFS Furniture - Carcroft
Great assistance in the Carcroft Doncaster store today with Neil. Answered our questions and was knowledgeable about the sofas in store. He was helpful and honest. Happy with everything.

Risposta di DFS Furniture - Carcroft
We have recently visited DFS Carcroft, on both visits we have been guided by Matthew to purchase our new sofa, chair & foot stool. We felt on both occasions we had excellent friendly service without being rushed & had professional knowledge given to us about the products we were buying. Would definitely recommend to family & friends, thanks again

Risposta di DFS Furniture - Carcroft
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