DFS Furniture - Cannock Recensioni 

4806
TrustScore 5 su 5

4,9

Watling Street, WS11 1SP Cannock, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Leggi di più

Valutata 5 stelle su 5

We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4806)

94.712 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ian was really helpful

Ian was really helpful, also nice that the staff here don’t hound you as soon as you walk through the door and leave you to it until you are ready.

5 luglio 2026
Logo di DFS Furniture - Cannock

Risposta di DFS Furniture - Cannock

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ian.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Great experience from start to finish. Julie was fantastic and explained everything in detail and made sure I understood the order. Great customer service and a lovely lady.

5 luglio 2026
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Risposta di DFS Furniture - Cannock

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Ian needs a raise

Ian was so very patient, knowledgeable and understanding with what we needed. We wasted hours of his day but he never complained. Eventually we found what we hope will be the perfect sofa. We’ve had a bad experience with DFS in the past, but took a chance on Ian’s advice. He couldn’t have made us feel more welcome and relaxed during the whole process.

4 luglio 2026
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Risposta di DFS Furniture - Cannock

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Brilliant Service

Ian was really helpful, the staff were caring and allowed you time to shop before coming over.

4 luglio 2026
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Risposta di DFS Furniture - Cannock

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great customer service and actually…

Great customer service and actually listened to what we wanted. Thank you George

3 luglio 2026
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Risposta di DFS Furniture - Cannock

Hello Sally,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Hassle free

Very knowledgeable and able to answer all our questions … didn’t follow us around just let us know they were available if we needed them … found sofa we liked and was ordered and sorted very quickly … overall a hassle free friendly experience

3 luglio 2026
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Risposta di DFS Furniture - Cannock

Hello Natalie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Really nice showroom with staff who…

Really nice showroom with staff who were friendly and helpful. Never felt pushed into making a purchase but had everything explained clearly.

2 luglio 2026
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Risposta di DFS Furniture - Cannock

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very knowledgeable

Very knowledgeable
Excellent experience

1 luglio 2026
Logo di DFS Furniture - Cannock

Risposta di DFS Furniture - Cannock

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 4 stelle su 5

Sofa purchase

Was allowed to browse freely and no pressure to purchase, however, staff were available for assistance if and when required
Easy to order furniture once decided
Plenty of choice and options

30 giugno 2026
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Risposta di DFS Furniture - Cannock

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

the fact that the salesperson doesn’t…the best buying experience

the fact that the salesperson doesn’t get in your face introduces himself or herself then say feel free have a look any problems or need help don’t b afraid to ask then I’m on my way looking trying out the sofas best policy no pushy salespeople a credit to DFS

22 giugno 2026
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Risposta di DFS Furniture - Cannock

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Highly recommend Cannock store and Sian

We went into your store at J9 as we knew exactly what we wanted but had a couple of questions however we were ignored so went to your Cannock store and saw Sian. What a difference she was super friendly and really knowledgeable, answered our questions over a coffee and popped the order through. This is the 2nd time we’ve used DFS Cannock and always had great service.

29 giugno 2026
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Risposta di DFS Furniture - Cannock

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Were left alone to browse but knew…

Were left alone to browse but knew staff were on hand

22 giugno 2026
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Risposta di DFS Furniture - Cannock

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

When you enter the showroom,the staff…

When you enter the showroom,the staff let you at ease by simply leaving you alone to browse around,and if you need help just ask,so simple👍,Tracy was very helpful with our purchase from the showroom 5 stars👍👍👍

28 giugno 2026
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Risposta di DFS Furniture - Cannock

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tracy met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

This was our first time buying a sofa

This was our first time buying a sofa, and Ian at DFS Cannock made the whole experience easy and stress free. He took the time to talk us through all our options, explained everything clearly, and answered all of our questions without ever making us feel pressured. Ian was friendly and knowledgeable, and incredibly patient.

28 giugno 2026
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Risposta di DFS Furniture - Cannock

Hello Rebecca,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent choice.

Excellent choice, very competitive prices and friendly, knowledgeable staff! We always buy our suits from DFS.

27 giugno 2026
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Risposta di DFS Furniture - Cannock

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

We were impressed at the support given…

We were impressed at the support given and never felt under pressure.

21 giugno 2026
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Risposta di DFS Furniture - Cannock

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great service from ian

Great service from ian, supported us every step of the way

22 giugno 2026
Logo di DFS Furniture - Cannock

Risposta di DFS Furniture - Cannock

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Had a great experience at DFS Cannock…

Had a great experience at DFS Cannock thanks to Ian. We were looking at buying a new sofa and Ian was really helpful from start to finish. He was friendly, easy to talk to, and took the time to go through the different options with us without any pressure to buy.
He answered all our questions, gave us some useful advice, and made the whole process straightforward and enjoyable. It’s not often you get such genuine customer service these days, so it really stood out.
We’re really pleased with our sofa choice and appreciate all of Ian’s help. Thanks again, Ian – top service!

21 giugno 2026
Logo di DFS Furniture - Cannock

Risposta di DFS Furniture - Cannock

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

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