Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Leggi di più
L'azienda ha risposto
Tracy@cannock store was very knowledgeable and not pushy at all. She was very pleasant. Quickly said hello and left us to browse at our leisure. I would definitely recommend anyone looking to buy at t... Leggi di più
L'azienda ha risposto
Staff were friendly in story and not over bearing. When we did need help Julie was very willing and helpful and gave some great advice and made the transaction simple and not over complicated.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Watling Street, WS11 1SP, Cannock, Regno Unito
- 0333 999 9746
4,9
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
All the staff are always welcoming &…
All the staff are always welcoming & very friendly. You never feel pressured into buying anything & the staff are there if you need there help straight away . Have brought many sofas from DFS due to qualify.
14 giugno 2026
Risposta di DFS Furniture - Cannock
Hello Tracey,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Ian was super helpful and friendly
Ian was super helpful and friendly, spent lots of time going through all the options but equally enjoyed being able to walk around the shop first to figure which sofa was my favourite
14 giugno 2026
Risposta di DFS Furniture - Cannock
Hello Nigel,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very polite and helpful
Very polite and helpful. In and out, offered a coffee. Easy quick service
14 giugno 2026
Risposta di DFS Furniture - Cannock
Hello Matthew,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Steve was very helpful from the moment…
Steve was very helpful from the moment we walked through the door,he was able to answer any questions we were unsure on and the service he gave to us today was very impressive. He was very honest and guided us to find the perfect sofa . Thank you so much Steve ,from Ant and Lisa . PS the coffee was perfect 😃
13 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Cannock
Hello Pauline,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Friendly service from the beginning…
Friendly service from the beginning salesman knew all about the furniture we were buying and explained in full the after sales service
10 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Julie at the Cannock branch was so…
Julie at the Cannock branch was so helpful and explained everything even when I had to go back to the store as I had given her a wrong email address sorted everything out she is a credit to the company
9 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Steve could not have been more helpful…
Steve could not have been more helpful and professional guiding us seamlessly through every aspect of buying a new suite. Having gone to other DFS stores he stood out as being the most interested and knowledgeable about every aspect.
9 giugno 2026
Risposta di DFS Furniture - Cannock
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Steve met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
100% recommend
We had a lovely experience. Firstly, we were not jumped on when walked in, we were left to walk around at our own leisure. When we were ready we approached a gentleman (didn’t get his name but we were in 8th June around 4pm . I will be asking for the guys name as he was absolutely fantastic! He listened to what we wanted, helped us choose the best items for us and didn’t try to upsell lots of extras. Would definitely recommend as was dreading this a little but the whole experience was perfect. He literally sat on our future sofa and even had a hot drink made for us whilst we decided. Great service!
8 giugno 2026
Risposta di DFS Furniture - Cannock
Hello Michael,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Popped in again after taking a few days…
Popped in again after taking a few days to make my decision it was quick easy simple no pressure and honestly a real nice chap!
8 giugno 2026
Risposta di DFS Furniture - Cannock
Hello Emma,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful, went through everything in detail. Nothing was too much to ask
7 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Lovely man Steve😀
Lovely man Steve, who explained everything to us we come out happy.also a nice cup of ☕️ coffee
7 giugno 2026
Risposta di DFS Furniture - Cannock
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Steve.
Kind Regards,
Jordan
DFS Customer Support
Tracey was brilliant throughout…
Tracey was brilliant throughout supporting us to find the sofa we wanted
7 giugno 2026
Risposta di DFS Furniture - Cannock
Hello Kayleigh,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
I'd like to thank the guy who spent time with my daughter whilst looking for her first sofa purchase for her new home. Really kind, answered all her questions, could not have been more helpful. It deserves a mention.
6 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Cannock
Hello Louise,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store.
Kind regards,
Lia
DFS Customer Support
Great service
Customer Service was fantastic. Kit was great at answering all our questions, he was so patient with elderly parents too.
6 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely spot on
Absolutely spot on. Ian at cannock was superb very knowledgeable and friendly. No pressure sales great experience.
6 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience buying the sofa
Great experience buying the sofa. We entered the shop, was left alone to look around and when we requested help, the staff were perfectly happy to assist. 100% recommended. Much better than their competitors who follow you around the shop.
5 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Lovely assistant and service would…
Lovely assistant and service would highly recommend to friends
5 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Tracy was very helpful and…
Tracy was very helpful and knowledgeable regarding the purchase of our corner unit
Customer service was excellent
3 giugno 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Cannock
Hello Mr Dunn,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.