DFS Furniture - Brentford Recensioni 

2857
TrustScore 5 su 5

4,8

971 Great West Road, TW8 9DN Brentford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really great experience! All of the staff were so friendly and helpful. Sweeda looked after us and guided us through everything step by step. As first-time sofa buyers, we really appreciated how thoro... Leggi di più

Valutata 5 stelle su 5

Izzy was prompt in attending to us on arrival. She was pleasant and quick in locating on line and in the showroom the products we were interested in. Her advice and information on various aspects... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic range of sofas on display, from the minute I walked in a couple of weeks ago, I was approached by Sweeda who gave me, a first time sofa buyer, lots of valuable information, offered me a drin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would like to say a big thank you to Laila at the DFS Brentford store. From the moment we walked in, she was welcoming, patient, and very professional. She took the time to explain everything cl... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • 971 Great West Road, TW8 9DN, Brentford, Regno Unito

  • 0333 999 9827

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2857)

100.800 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Service was amazing .

Service was amazing .

9 maggio 2026
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Risposta di DFS Furniture - Brentford

Good Afternoon,

Amazing 5* review, thanks for sharing!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Staff excellent

Staff excellent. Customer service excellent. Choice of furniture excellent.

6 maggio 2026
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Risposta di DFS Furniture - Brentford

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

SOFA buying experience - Steve and Layla were so nice

Steve and Layla were so nice , professional and knew their stuff inside out. I was into browse but ended buying there and then ! I can’t recommend the service here highly enough and the product range was fantastic . Very clear and transparent pricing and everything was explained to me thoroughly

It was a thoroughly seamless and I’m really pleased with my sofa

THANKYOU Steve and Layla , your bosses need ti give you a payrise !!!

Bosses , take heed !

6 maggio 2026
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Risposta di DFS Furniture - Brentford

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The young man who served me was…

The young man who served me was extremely helpful and very patient.

5 maggio 2026
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Risposta di DFS Furniture - Brentford

Good afternoon Mo,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The young lady who serves us was very…

The young lady who serves us was very polite. She was also very informative. Her service was top marks 10/10

4 maggio 2026
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Risposta di DFS Furniture - Brentford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

We have had a great experience in…

We have had a great experience in visiting DFS Brentford. The staff who have supported us were Mrs Leila and one other lady that I forgot her name but Mrs Leila know who was her.

Thanks to their support, we experienced a great support.

Thanks for your support.

4 maggio 2026
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Risposta di DFS Furniture - Brentford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful, friendly and kind

4 maggio 2026
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Risposta di DFS Furniture - Brentford

Good morning Leanne,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Friendly girl very knowledgeable and…

Friendly girl very knowledgeable and listened to my needs.

4 maggio 2026
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Risposta di DFS Furniture - Brentford

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very kind and patient staff

Very kind and patient staff.
Thank you

3 maggio 2026
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Risposta di DFS Furniture - Brentford

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very Good

Good service

2 maggio 2026
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Risposta di DFS Furniture - Brentford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Friendly staff

2 maggio 2026
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Risposta di DFS Furniture - Brentford

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Welcoming staff

Welcoming staff, very helpful.

2 maggio 2026
Logo di DFS Furniture - Brentford

Risposta di DFS Furniture - Brentford

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Helpful staff

Helpful staff, everything explained.

30 aprile 2026
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Risposta di DFS Furniture - Brentford

Good afternoon Roger,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Good customer services

We knew what we wanted I was having banter with the staff he entertained my jokes and overall did a great job to ensure we left happy. His colleague we spoke to aswell was helpful and polite.

25 aprile 2026
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Risposta di DFS Furniture - Brentford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

I recently visited DFS today to buy a…

I recently visited DFS today to buy a sofa, and I couldn’t be happier with my experience. The staff was incredibly helpful, informative, and approachable throughout the entire process. I love exploring a wide range of sofas—there’s something for everyone, from modern designs to classic styles. Finding the perfect sofa can truly elevate a living space!

26 aprile 2026
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Risposta di DFS Furniture - Brentford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Smooth!

Great support on our decision excited for the sofa!

26 aprile 2026
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Risposta di DFS Furniture - Brentford

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Both Staff helped me with my order…

Both Staff helped me with my order today, at different stages & both the lady & the gentleman in the Brentford store were friendly warm & professional- it’s refreshing to have such a positive overall experience in retail nowadays.
5 star rating from me.

22 aprile 2026
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Risposta di DFS Furniture - Brentford

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

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