Sales lady was great , not fair that she and her sister are very pretty ladies, it’s a trick men as she makes it easy for you to relax and spend your money 😂 but very helpful very informative and c... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Really pleased with the service at DFS Brentford. From the moment we walked in, the staff were friendly and genuinely helpful without any of the pushy sales tactics you sometimes get in furniture... Leggi di più
L'azienda ha risposto
We had a great customer experience, the staff were lovely, very welcoming, offered us a coffee or two. Completely non pressurised transparent sales process, with everything double checked to ensure w... Leggi di più
L'azienda ha risposto
Thank you to all the staff, especially Layla who was so kind and made us feel very comfortable. She was very helpful, informative and answered all our questions. She took the time to explain all of ou... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
971 Great West Road, TW8 9DN, Brentford, Regno Unito
- 0333 999 9827
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Sales lady was great
Sales lady was great , not fair that she and her sister are very pretty ladies, it’s a trick men as she makes it easy for you to relax and spend your money 😂 but very helpful very informative and clearly good at her job.
All jokes aside she is good at her job
8 luglio 2026
Risposta di DFS Furniture - Brentford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent experience
Sofa wait time was approximately 12 weeks but the delivery was done in 9 weeks. Amazing experience, professional delivery and installation team. Excellent experience with DFS.
28 giugno 2026
Risposta di DFS Furniture - Brentford
Hello Ekta,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The assistant who served us was…
The assistant who served us was attentive, professional, friendly and extremely helpful towards us during our purshase
6 luglio 2026
Risposta di DFS Furniture - Brentford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The sales assistant was knowledgeable…
The sales assistant was knowledgeable about the product and took me through the options.
5 luglio 2026
Risposta di DFS Furniture - Brentford
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had a great customer experience
We had a great customer experience, the staff were lovely, very welcoming, offered us a coffee or two. Completely non pressurised transparent sales process, with everything double checked to ensure we got the best sofa for us.
5 luglio 2026
Risposta di DFS Furniture - Brentford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great customer service from the…
Great customer service from the manager. Grade a service
4 luglio 2026
Risposta di DFS Furniture - Brentford
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Issy is A Lovely Young Lady,great help.
3 luglio 2026
Risposta di DFS Furniture - Brentford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Harry in Brentford - excellent
Was in the Brentford store working with Harry. Excellent service.
I do have one complaint. I needed to get back to Harry to discuss an issue. This is impossible to do. No direct phone number, call central desk they would not give me a number only send email to the store. No reply from the email to the store. Very poor customer service once they take your money
2 luglio 2026
Risposta di DFS Furniture - Brentford
Hello John,
We are really grateful for your kind words and for sharing your experience in our store with Harry. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Had nice experience I didn’t ask her…
Had nice experience I didn’t ask her name but hijabi girl was very helpful and understanding best customer service I ever got
30 giugno 2026
Risposta di DFS Furniture - Brentford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Brilliant experience at DFS Brentford
Really pleased with the service at DFS Brentford. From the moment we walked in, the staff were friendly and genuinely helpful without any of the pushy sales tactics you sometimes get in furniture showrooms. They took the time to understand what we were after, gave honest advice, and never once made us feel pressured to buy on the spot.
A special mention for how dog-friendly the store is — our dog was welcomed in without any fuss, water bowl and all, which made the whole trip so much easier and more relaxing. It’s rare to find a big retailer that gets the small details like that right.
Would definitely recommend DFS Brentford to anyone furniture shopping, especially if you’ve got a four-legged shopping companion in tow!
30 giugno 2026
Risposta di DFS Furniture - Brentford
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Brentford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Thank you to all the staff
Thank you to all the staff, especially Layla who was so kind and made us feel very comfortable. She was very helpful, informative and answered all our questions. She took the time to explain all of our possible options and helped us to make our final decision.
28 giugno 2026
Risposta di DFS Furniture - Brentford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great experience purchasing our couch
We had a great experience purchasing our couch at this branch. The salesman was so attentive and helpful, and answered all our questions in detail.
26 giugno 2026
Risposta di DFS Furniture - Brentford
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Brentford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Give your sales person a raise, she smashed it!
The sales person was very good. She greeted us when we arrived but wasn’t pushy and let us browse with no pressure.
When we finally decided on what we wanted, she was there to answer all of our questions. She showed us various options and helped us through the process.
Give her a raise!
15 giugno 2026
Risposta di DFS Furniture - Brentford
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic service
The store assistant Sadia was very helpful taking time to ensure measurements of my flat would accommodate the 3 seater plus 2 seater sofa was purchasing.
So friendly too
21 giugno 2026
Risposta di DFS Furniture - Brentford
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
The lady who served us was very…
The lady who served us was very helpful, friendly and informative.
20 giugno 2026
Risposta di DFS Furniture - Brentford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, knowledgeable, spent time explaining different types of products
12 giugno 2026
Risposta di DFS Furniture - Brentford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
very friendly and informative staff
19 giugno 2026
Risposta di DFS Furniture - Brentford
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Brentford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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