The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Leggi di più
L'azienda ha risposto
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Leggi di più
I visited middlebrook store yesterday with my granddaughter to order a new couch. A lovely lady went through everything with me very clearly. Apologies I have forgotten her name. Made everything very... Leggi di più
L'azienda ha risposto
We went in to order a sofa that we had looked at online,in store we liked the look of another sofa. Steph soon got us sorted with what we needed and was very helpful with her knowledge of the sofas w... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

The Linkway, Unit 15b, BL6 6JA, Bolton, Regno Unito
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Only place we’ll buy from. Great customer support and order made easy.

Risposta di DFS Furniture - Bolton
The sales person was very friendly and took time to understand our requirements.
Made us a brew.
Salesperson made us understand about the insurance and the extras.

Risposta di DFS Furniture - Bolton
We searched many retail stores and found the options at DFS to be the best. We bought the new pop-up sofa and plan on buying three/two seater soon as we look forward to moving soon into our new home. Claire Carty made our experience enjoyable and friendly. Claire is an asset to the Company who was full of knowledge and ides. We also learnt you do garden furniture which we will also check out online. Claire joined us around the store as we explored all the options, and we have settled on what we want and will reach out to Claire very soon to complete our purchases.

Risposta di DFS Furniture - Bolton
Excellent service from start to finish
Thank you dfs

Risposta di DFS Furniture - Bolton
Adam smith was very helpful with helping us with or purchase

Risposta di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton
We were left to browse until we had made our choice. The salesman took time to explain the different options to us. All in all it was a good experience. Thanks Dave 😊

Risposta di DFS Furniture - Bolton
Friendly staff easy to talk to,no rush,pleasant and relaxing.

Risposta di DFS Furniture - Bolton
I was please with the service I received.
Jake, I think his name was who dealt with my order, was a credit to the store.
Great customer service.

Risposta di DFS Furniture - Bolton
Great experience as soon as I entered the store. Had a look around initially and when I returned after thinking through my purchase, the transaction was seamless & top notch customer service provided the whole way through.
Thanks to Darran for his help processing the transaction & to the lady who initially came over to help (think her name was Wadar..sorry if that’s incorrect but Darran will know who I mean!)
Didn’t feel like a pressured sales pitch at all & considering how indecisive I was being, they didn’t make me feel like an inconvenience at any point! Will highly recommended your store & your staff that are a credit to this company

Risposta di DFS Furniture - Bolton
Fabulous service. And Dave was excellent and looked after us brilliantly

Risposta di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton
Dave was very professional welcomed us in and offered refreshments, explained in detail about the suites we were about to order and the time line and what to expect from the purchase

Risposta di DFS Furniture - Bolton
Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.

Risposta di DFS Furniture - Bolton
Great customer service and easy finance set up.

Risposta di DFS Furniture - Bolton
Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy

Risposta di DFS Furniture - Bolton
Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!

Risposta di DFS Furniture - Bolton
Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you

Risposta di DFS Furniture - Bolton
Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!

Risposta di DFS Furniture - Bolton
Visited the Bolton DFS store and was left alone to wander and try the sofas on offer. Yes staff did speak to us but were not pushy and once we had made our choice we then spoke with Clair who was most helpful and explained the process and time frame for our delivery. Only one slight worry was when we received our order notification via email and it only showed one of the two colours that our sofa was being made in. A quick call to the customer services and it was found to be right. The system can’t put two colours in but it was on our order. So yes very happy so far and now waiting for our new sofas to arrive.

Risposta di DFS Furniture - Bolton
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