DFS Furniture - Bolton Recensioni 

8257
TrustScore 5 su 5

4,9

The Linkway, Unit 15b, BL6 6JA Bolton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Leggi di più

Valutata 5 stelle su 5

The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Only in the store for about half hour as I knew what sofa and configuration I wanted. It was just a matter of sitting in the sofa and confirming the order, which was done professionally. Easy experien... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(8257)

98.950 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish
Thank you dfs

11 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Adam smith was very helpful with…

Adam smith was very helpful with helping us with or purchase

11 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello Mrs Audrey,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Helpful

Helpful, upfront, welcoming. Would recommend to a friend

11 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Good experience

We were left to browse until we had made our choice. The salesman took time to explain the different options to us. All in all it was a good experience. Thanks Dave 😊

11 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

I was please with the service I…

I was please with the service I received.
Jake, I think his name was who dealt with my order, was a credit to the store.
Great customer service.

10 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience as soon as I entered…

Great experience as soon as I entered the store. Had a look around initially and when I returned after thinking through my purchase, the transaction was seamless & top notch customer service provided the whole way through.
Thanks to Darran for his help processing the transaction & to the lady who initially came over to help (think her name was Wadar..sorry if that’s incorrect but Darran will know who I mean!)
Didn’t feel like a pressured sales pitch at all & considering how indecisive I was being, they didn’t make me feel like an inconvenience at any point! Will highly recommended your store & your staff that are a credit to this company

9 agosto 2026
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Risposta di DFS Furniture - Bolton

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Fabulous service

Fabulous service. And Dave was excellent and looked after us brilliantly

10 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Professional

Professional, friendly and efficient service.

10 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Dave was very professional welcomed us…

Dave was very professional welcomed us in and offered refreshments, explained in detail about the suites we were about to order and the time line and what to expect from the purchase

10 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Didn't chase me around the shop like…

Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.

9 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Felt very with the young man called…

Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy

9 agosto 2026
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Risposta di DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 4 stelle su 5

Liked the sofa but too long spent…

Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!

9 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you for sharing your positive review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great service from Shannon today really…

Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you

9 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Dave was brilliant on two visits I had…

Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!

9 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Purchasing a sofa from DFS Bolton

Visited the Bolton DFS store and was left alone to wander and try the sofas on offer. Yes staff did speak to us but were not pushy and once we had made our choice we then spoke with Clair who was most helpful and explained the process and time frame for our delivery. Only one slight worry was when we received our order notification via email and it only showed one of the two colours that our sofa was being made in. A quick call to the customer services and it was found to be right. The system can’t put two colours in but it was on our order. So yes very happy so far and now waiting for our new sofas to arrive.

8 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

The salesman was excellent

The salesman was excellent, he talked us through the stages. He gave some very constructive advice which helped us decide on what we needed and how it would fit into the front room. We were very impressed with his knowledge. He was very friendly and it was a very good experience.

7 agosto 2026
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Risposta di DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Been looking for a sofa for sometime…

Been looking for a sofa for sometime and had my eye on one from DFS spoke to Soni who help me finalise the sofa. Great advice and customer service 10/10 thank you

8 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Adam Smith was very helpful

Adam Smith was very helpful. He answered all my questions, he gave lots of information and advice. He wasn't pushy and gave me time to think about my purchase. The shop was busy but still delivered excellent customer service.

8 agosto 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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