Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Leggi di più
L'azienda ha risposto
Was served by Ron who spent a lot of time with me but that wasn’t a problem. He explained all the sofas to me and really knew his stuff I didn’t feel pressured to buy at all and he was a very help... Leggi di più
L'azienda ha risposto
The salesman serving us did a great job, was very helpful and personable. We ordered a brompton ted baker sofa and asked for the footstool to be different to the options available, and he made that ha... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Regno Unito
- 0333 999 9807
4,9
Eccellente
8K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di DFS Furniture - Birstall
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Really great customer service by Kaitlyn . Very informative and made the buying experience very pleasant. Helped us to make an informative decision based more on our needs rather than what we had initially had in mind.
4 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great service from Robbie
Robbie was friendly, knowledgeable and answered all our questions
1 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Extremely helpful staff who explained…
Extremely helpful staff who explained everything about the furniture we had purchased.
1 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sonny was brilliant informative great…
Sonny was brilliant informative great customer service can't wait for my new sofa
3 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
I didn’t feel rushed and was understood…
I didn’t feel rushed and was understood when I asked lots of questions.
3 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Neil was very informative
Neil was very informative, friendly and made the whole experience a great one
2 agosto 2026
Risposta di DFS Furniture - Birstall
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Really impressed with the team at DFS
Really impressed with the team at DFS. Friendly, professional, and excellent customer service throughout.
1 agosto 2026
Risposta di DFS Furniture - Birstall
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very easy to choose from there range
Very easy to choose from there range. Friendly staff helped the second we came in store.
1 agosto 2026
Risposta di DFS Furniture - Birstall
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff was really helpful
1 agosto 2026
Risposta di DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service and knowledge from the…
Great service and knowledge from the Birstall team.
1 agosto 2026
Risposta di DFS Furniture - Birstall
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS the best choice
Over the past few months searched various furniture stores and always came back to DFS. The sofa we saw on our first visit to DFS is the one we have chosen. The staff on each visit have been friendly and helpful. Today we purchased our choice and Sonny at Birstall store was informative, very helpful and professional.
31 luglio 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Customer servive
The lady that dealt with my enquiry to the sofa I had been looking online at was super friendly and helpful. She went out of her way to show me the product with measurements. She wasn't pushy and was personable. It was a relaxing experience
31 luglio 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful lady showed me all rhe…
Very helpful lady showed me all rhe options and explained everything to me.
31 luglio 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
The overall experience was really great…
The overall experience was really great Craig was helpful, informative and not pushy but understanding ….just a perfect experience . Thank you
3 luglio 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
29 luglio 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.