We called at the Birstall store today and ordered our new sofa. The showroom was well displayed, flour sales person Dan was really informative, he took time to talk us through fabrics and configuratio... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great experience at DFS in Birstall. Sam was brilliant from start to finish — really informative, friendly and easy to talk to, without ever being pushy or making us feel pressured into buying any... Leggi di più
L'azienda ha risposto
Craig was extremely helpful and fully professiona!. He explained everything in fine detail and left no stone unturned even to the point of getting a colleague to double check the purchase. He made the... Leggi di più
L'azienda ha risposto
My experience at dfs was amazing and the 2 ladies were so friendly , helpful and welcoming. They were also so friendly with my 1 year old daughter while we went through the process! The whole experien... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Regno Unito
- 0333 999 9807
4,9
Eccellente
8K recensioni
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Le persone hanno visualizzato anche
Ana made me feel really comfortable and…
Ana made me feel really comfortable and explained everything in detail to make sure I understood everything about the product and your services. Will definitely be recommending to my friends and family.
14 agosto 2026
Risposta di DFS Furniture - Birstall
Hello Georgia,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ana.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Birstall
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service
Excellent customer service relaxed atmosphere Craig was so helpful and professional easiest sofa and rug purchase an enjoyable experience experience
9 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Loved being properly guided into…
Loved being properly guided into getting the sofa that I desire.Ronny was very patient as well
8 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ana was amazing!
Ana was great.
No hard sell and seemed to know exactly what we wanted and gave good suggestions and advice
The whole process was quick and easy
8 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good service
Good service, quick, simple and efficient. All information provided- honest, personable and professional.
8 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that helped us was fantastic…
The lady that helped us was fantastic and pretty much got a sale out of us when we’re planning on just looking
7 agosto 2026
Risposta di DFS Furniture - Birstall
Hello Richard,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchase of a sofa bed and chair
Sonny was extremely helpful with guiding us to get the right sofa bed and chair needed for our small snug. We were unsure of the colours and Sonny was able to assist us at every point with this. We are very happy with our purchase of the Orka - Large deluxe sofabed on Mocha and Somerford swivel chair in Bark. Sonny was great at explaining the extra sofacare and the benefits of these. Thank you Sonny for all your help!
7 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The sales representative was amazing
The sales representative was amazing. Explained everything we needed to know. Made us feel comfortable and at ease.
7 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Warm, courteous. professional
Suny greeted us immediately. He was warm, courteous and completely professional. We asked for a little time to browse and returned promptly when we wanted detailed information. His knowledge of the furniture we we were looking at was exemplary. It wa his manner and thorough knowledge that convinced us to make the purchase. We were very impressed and happy
17 luglio 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Birstall
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Really great customer service by Kaitlyn . Very informative and made the buying experience very pleasant. Helped us to make an informative decision based more on our needs rather than what we had initially had in mind.
4 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great service from Robbie
Robbie was friendly, knowledgeable and answered all our questions
1 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Extremely helpful staff who explained…
Extremely helpful staff who explained everything about the furniture we had purchased.
1 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Risposta di DFS Furniture - Birstall
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sonny was brilliant informative great…
Sonny was brilliant informative great customer service can't wait for my new sofa
3 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
I didn’t feel rushed and was understood…
I didn’t feel rushed and was understood when I asked lots of questions.
3 agosto 2026
Risposta di DFS Furniture - Birstall
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Birstall
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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