DFS Furniture - Birstall Recensioni 

8093
TrustScore 5 su 5

4,9

9-10 Gelderd Road, Birstall RetailPark, WF179DT Leeds, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Craig was extremely helpful and fully professiona!. He explained everything in fine detail and left no stone unturned even to the point of getting a colleague to double check the purchase. He made the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience at dfs was amazing and the 2 ladies were so friendly , helpful and welcoming. They were also so friendly with my 1 year old daughter while we went through the process! The whole experien... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience in your Birstall retail park store . Lynne the sales assistant was excellent from start to finish . I calledin briefly on Friday with my daughter for information on a sofa and returne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Suny greeted us immediately. He was warm, courteous and completely professional. We asked for a little time to browse and returned promptly when we wanted detailed information. His knowledge of the fu... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • 9-10 Gelderd Road, Birstall RetailPark, WF179DT, Leeds, Regno Unito

  • 0333 999 9807

4,9

Eccellente

TrustScore 5 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(8093)

99.255 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Craig was extremely helpful and fully…

Craig was extremely helpful and fully professiona!. He explained everything in fine detail and left no stone unturned even to the point of getting a colleague to double check the purchase. He made the process very simple. We have nothing but praise for his handling of the transaction.

23 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpful and professional even…

Very helpful and professional even though the sofa I wanted wasn't in the store.

22 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The staff were great GOLD STAR

The staff were great. Very helpful. Answered all my daft technically questions, took the time to explain all options for paying, I didn’t fell pressured into buying anything.
which is why she landed a sale of £3,500.
I think the lady that helped us was Lynn(she works part time) and she couldn’t have been more helpful. 10/10

22 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Super helpful

The 2 ladies who we spoke with were super helpful and also suggested some alternatives to what we were originally looking at purchasing.

22 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent experience

Excellent experience, very helpful in helping us find the right sofa, material, colour etc to fit in with our existing lounge furniture

22 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience in your Birstall retail…

Great experience in your Birstall retail park store . Lynne the sales assistant was excellent from start to finish . I calledin briefly on Friday with my daughter for information on a sofa and returned on Saturday to purchase the sofa . It was definitely service with a smile and a few laughs , she went through everything in detail and nothing was too much bother . Some furniture stores are very hard sell and don’t always know the product they are selling !!it was a refreshing change to have a very relaxed non pushy experience.I would have walked out of the store if the sales assistant had been too pushy .I can honestly say that this was without doubt the best sales experience ever and that was due to Lynne and her very relaxed and accommodating attitude . Well done.. I will definitely be back in the future as and when I need a new sofa.

22 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Staff member

The lady who served me was so lovely! I wasn’t sure the first time I visited the store but she went above and beyond to help me decide what would work best!

After looking wise where I came back and honestly was due to her help! Again she helped me choose the right size and double checked all of my questions! She was so lovely!

21 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

DFS IS THE BEST FURNITURE SHOP

The assistant's were very helpful

21 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

staff and service

great staff great service got the sofas we wanted all dealt with very professional by the two ladies

21 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Good service

13 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

The young man explained everything to…

The young man explained everything to me. Checked i understand everything. He was good with our young children.

20 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

My experience at dfs was amazing and…

My experience at dfs was amazing and the 2 ladies were so friendly , helpful and welcoming. They were also so friendly with my 1 year old daughter while we went through the process! The whole experience was so easy and stress-free. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️

20 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Really easy to deal with

Really easy to deal with, I was only in the shop for 15 minutes

19 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello Rob,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Really helpful salesman

Really helpful salesman, not pressurised at all. Helped us chose exactly the sofa we wanted, in the right colour and material , which was not one of the standard ones offered.

15 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Buying a sofa from DFS

Lynne supported our sofa experience with confidence, kindness and compassion. Her expertise was greatly appreciated and enhanced our confidence in her company. Thank you.

17 agosto 2026
Logo di DFS Furniture - Birstall

Risposta di DFS Furniture - Birstall

Hello Karl,

Thanks for your lovely feedback, we’re glad to hear Lynne met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più