DFS Furniture - Belfast Recensioni 

10.088
TrustScore 5 su 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were looked after by Sean in the Boucher road store. Getting bedroom furniture and new bed and mattress for my daughter who was with me. Sean kept her involved in the decisions about her room which... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff were very friendly and let's us browse freely and when we were ready to make our purchase, they helps sort out the finance and explained everything very clearly. I would recommend DFS t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a great salesman today - Connor. He was super friendly, knowledgeable and gave us the space we needed as a family to discuss our choices. He was very easy to talk to and helped us decide which... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience at DFS boucher road today thanks to David. He was incredibly helpful from start to finish, making the whole process of choosing and ordering my sofa quick, easy, and stress-... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(10.088)

93.456 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

It was really great, Robin was fantastic and honest about our options with the space we have and what was important to us.

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Pleasant & very helpful lady

Pleasant & very helpful lady, who couldn’t do enough for us

19 giugno 2026
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Risposta di DFS Furniture - Belfast

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service

Ciara was very helpful and friendly great asset to DFS

19 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very straightforward transaction

Very straightforward transaction, staff excellent, very knowledgeable, professional but relaxed and easy to talk to.

19 giugno 2026
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Risposta di DFS Furniture - Belfast

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Excellent

Great customer service from salesman Sean

18 giugno 2026
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Risposta di DFS Furniture - Belfast

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Thomas was very helpful and explained…

Thomas was very helpful and explained everything to our satisfaction.

18 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Amazing Experience with Conor at Boucher Road

I dealt with Conor in the Belfast Boucher Road store this week. He is friendly and professional. He took time to explain my options and look at other variations of what I wanted. He is highly knowledgeable and answered all my questions. He explained in detail how to look after my sofa and what to expect from now until my sofa is delivered. Conor is a bright, polite, young man who is an assest not only to the store but to DFS as a firm. Highly recommend speaking to him when you go to the store.

16 giugno 2026
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Risposta di DFS Furniture - Belfast

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Trevor

Sofia made you feel so relaxed and welcome and at no time hassle us. We made a purchase and would certainly tell friends that a visit to DFS is worth the trip. Trevor and Carol.

17 giugno 2026
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Risposta di DFS Furniture - Belfast

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Friendly staff

Friendly staff, great customer service, no sales pressure and plenty of options available.

17 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great experience.

We had a great experience at DFS today. The sales assistant was so professional. Very helpful explained everything to us. Gave us the best advice and was very friendly.

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

I've forgotten the guys name that we…

I've forgotten the guys name that we placed the order with but he was very patient and knowledgeable about all our queries. Did not feel hurried in to making a decision on our purchase. Would highly recommend DFS as this is the second time buying sofas from your company.

14 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

From start to finish, a great experience!

From start to finish, it was a great experience. Sean helped keep me well informed in the whole process especially regarding the aftercare which I was keen to know about. He was an absolute gentleman!

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Sean was great

Sean was great, very knowledgeable and helpful

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

David &Maria

Was met by a lovely guy called Robin.He sorted everything out for us with no hassle or pressure. We'll impressed with his service very helpful.

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great service

Great service as usual, everytime we are treated with respect and nothing was forced upon us Sean was amazing with a restless 7 year old and made her comfortable while we looked at different options

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Super service

The Girl who help me was so kind I’m disabled and she was super helpful thank u

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Robin was very helpful explaining…

Robin was very helpful explaining everything to us

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Robin Great Customer Service

Robin was a gentleman and helped me every step of the way picking my perfect sofa. Couldn’t have had a more positive experience. Thank you Robin you legend.

16 giugno 2026
Logo di DFS Furniture - Belfast

Risposta di DFS Furniture - Belfast

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

I bought two sofas on line

I bought two sofas on line . I presumed the sofas to be keather as i had put in leather sofas . I went after ordering to look at the colour much to my vomplete shock they were not leather sofas . Spoke to the girl in store Kiera i think her name was she was so so hlelpful nothing was a bother . She sent an email to head office explaining the miatake and to cancel order . I then rang myself when i came out as i was just concerened about getting order cancelles as soon as possible . I spoke to a lovely young guy also so so helpful . He said he would send further email and said they would contact me within 72 hours . I rang again monday morning before 72 hours was up as i was just fretting about the whole issue . Got spwaking to another lovely guy who put me through to cancelations . Stewart handeles the cancelation ans aaid a colleague Liam was due to call me that afternoon but i had beat the callback . Best experience i have had with a company . I have bought off them before but never had any issue as everything had gone smoothly . Will definitley recomend them to friends and family . Thank you for great servicce

12 giugno 2026
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Risposta di DFS Furniture - Belfast

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

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