We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... Leggi di più
L'azienda ha risposto
A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we... Leggi di più
L'azienda ha risposto
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Regno Unito
- 0333 999 9528
4,9
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Risposta di DFS Furniture - Barnstaple
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very informative and helpful
Very informative and helpful, explained everything. Made our choice very easy.
9 marzo 2026
Risposta di DFS Furniture - Barnstaple
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Emma was very helpful
Emma was very helpful. She was friendly. She gave us the information we needed and also left us alone for a short time to discuss what we wanted. She offered us a coffee. She found out what we needed and one was able to point us in the right direction.
8 marzo 2026
Risposta di DFS Furniture - Barnstaple
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Emma in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Barnstaple
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and not pushy
5 marzo 2026
Risposta di DFS Furniture - Barnstaple
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Lovely lady that severd us couldt do…
Lovely lady that severd us couldt do enough for us
21 febbraio 2026
Risposta di DFS Furniture - Barnstaple
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Barnstaple
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
The staff were welcoming and…
The staff were welcoming and knowledgeable and took time to inform our purchase decision.
5 marzo 2026
Risposta di DFS Furniture - Barnstaple
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
The lady in the store was incredibly…
The lady in the store was incredibly helpful and attentive. She listened to what we were looking for and her advice really helped us commit to buying our new sofas.
5 marzo 2026
Risposta di DFS Furniture - Barnstaple
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Risposta di DFS Furniture - Barnstaple
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
A very easy interaction
A very easy interaction, James was excellent, very friendly and professional.
3 marzo 2026
Risposta di DFS Furniture - Barnstaple
Good morning Peter,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Relaxed atmosphere
Relaxed atmosphere, no pushy sales people just helpful and chatty, seamless purchase.
2 marzo 2026
Risposta di DFS Furniture - Barnstaple
Good afternoon Chris,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, with staff knowledge on hand. I didn't feel pushed to make a purchase and was left on my own free will to ask for advice. Very friendly staff and the sales lady Kerry was very helpful and talked me through each step A+
1 marzo 2026
Risposta di DFS Furniture - Barnstaple
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Barnstaple
Good Afternoon,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Very easy & efficient transaction
Very easy & efficient transaction, all requirements were well explained and Kieron was very helpful in explaining it all.
27 febbraio 2026
Risposta di DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The patience of staff especially as we…
The patience of staff especially as we were quite indecisive 🙄
19 febbraio 2026
Risposta di DFS Furniture - Barnstaple
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
A very comprehensive explanation about…
A very comprehensive explanation about the item I have bought. Friendly and helpful staff.
26 febbraio 2026
Risposta di DFS Furniture - Barnstaple
Good Afternoon Claudine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Barnstaple
We appreciate you taking the time to leave us this wonderful review. We are so happy to hear about your positive experience.
Kind Regards,
Vanessa
DFS Customer Support
Jamie at the Barnstaple store was very…
Jamie at the Barnstaple store was very helpful when ordering my new corner sofa. Couldn't fault his customer service.
I only gave DFS a four star because i don't believe that charging over £100 for delivery is good considering how much i have spent.
18 febbraio 2026
Risposta di DFS Furniture - Barnstaple
We're happy to hear that you found our team member helpful when ordering your new sofa. We appreciate your feedback regarding the delivery charge. We'll consider your comments as we continuously evaluate our services. Thank you.
Kind Regards,
Vanessa
DFS Customer Support
Friendly sales staff
Friendly sales staff, offered tea and coffee only thing I would say is the air freshener very overpowering.
21 febbraio 2026
Risposta di DFS Furniture - Barnstaple
Good morning Robert,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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