A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we... Leggi di più
L'azienda ha risposto
Came in to look for settee as I seen on the app. Approached by a member of staff and given good advice picked the item I was inquiring about and made the decision to buy. Then told through email when... Leggi di più
L'azienda ha risposto
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... Leggi di più
L'azienda ha risposto
Kerry was exceptional she was very patient and helpful for two days she measured gave advice andxlet us have space to decide what fitted us always with a smile and making you at ease .great service ma... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The team (Jim and Tim) were really helpful guiding me to best choice based on my requirements. Very patient and informative

Risposta di DFS Furniture - Barnstaple
Really good customer experience and assistance ready when needed very friendly smiley staff

Risposta di DFS Furniture - Barnstaple
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking. Then we spoke to Sales Advisor we were certainly not pressured, but he was very informative and gave his several options etc. We finally decided to go ahead and purchase a new sofa. Whole process from start to finish was exceptional. Would recommend DFS to anyone.

Risposta di DFS Furniture - Barnstaple

Risposta di DFS Furniture - Barnstaple
The staff were very friendly and knowledge made the buyimg experience very easy and professional.

Risposta di DFS Furniture - Barnstaple
Jamie was so helpful and very personable we enjoyed our visit to the store, thank you. The Barnstaple store was well set out, had a lot of stock on display and was clean.
01/07/2026

Risposta di DFS Furniture - Barnstaple
Very helpful lots of information & choices have purchased a3 seater settee’s

Risposta di DFS Furniture - Barnstaple
I went into my local store, wandered around and looked at different furniture, a really genuine person chatted with me and wanted to know if I had any ideas and then helped me work through them which gave me more clarity and made my experience in there really positive not overwhelming.... I chose minimal pieces and didn't feel pressured or encouraged to buy more than I wanted .. Beautiful Furniture , just waiting for delivery which for me was 5 wks from ordering..
I did think the delivery is too much.

Risposta di DFS Furniture - Barnstaple
Great friendly team and good choice of furniture

Risposta di DFS Furniture - Barnstaple
Undivided advice and attention. Appreciated. Left to browse but immediate attention upon decision with advice and guidance

Risposta di DFS Furniture - Barnstaple
Staff were helpful fully explained everything. Double checked paperwork good experience

Risposta di DFS Furniture - Barnstaple
We found buying new sofas in DFS a very good experience. On our first visit the assistant was very helpful and gave us plenty of information. We were very impressed with range of sofas available and the very competitive prices. We narrowed our choices down to 2 styles and went into the store to order. Louise was very friendly and helpful and helped us choose the right sizes and colour. We couldn’t be happier and felt we made the right decision to go to DFS.

Risposta di DFS Furniture - Barnstaple
HAPPY PERSON !!! Not sure why I’m
An unhappy person according to the heading.
The helpfulness of the shop lady. Although it took bit longer because of lap top issues she kept me informed. Very friendly and personal. Excellent customer service

Risposta di DFS Furniture - Barnstaple
Everybody at the shop was friendly and very helpful. Louise who dealt with us was friendly, helpful, patient and knowledgeable. She was easy to talk to, put us under no pressure at all and left us to sit as long as we felt necessary to get a feel for the comfort and controls of the sofa we were interested in. All in all a first class buying experience and a shop we would highly recommend. Thanks from us to all at DFS Barnstaple.

Risposta di DFS Furniture - Barnstaple
Very friendly assistant and was very polite and took time to explain and gave me time to choose

Risposta di DFS Furniture - Barnstaple
We were looked after so well by Timothy He explained everything so well never tried to sell us anything we didn’t need or want.
The process was clear and concise and easy to understand.
When we got home and double checked the measurements what we ordered would not fit. I rang DFS and about 20 minutes later Timothy rang and altered the order with no fuss
Fantastic service
Thank you

Risposta di DFS Furniture - Barnstaple

Risposta di DFS Furniture - Barnstaple
Brilliant customer service, Jamie was very helpful, not pushy, explained everything and listened to what we wanted and did his very best to implement it .

Risposta di DFS Furniture - Barnstaple
Service was very good in store, the customer advisor who helped me with purchasing a sofa was extremely helpful and very knowledgeable

Risposta di DFS Furniture - Barnstaple
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.