We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Leggi di più
L'azienda ha risposto
Sales assistant was very informative and helpful she has obviously been trained extremely well. If I was to come back I would be looking for her to help.
L'azienda ha risposto
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Regno Unito
- 0333 999 9740
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
I was very pleased with the boy that i…
I was very pleased with the boy that i got to sell me a suite he was very nice and explained everything I forgot his name but he was great thanks
9 maggio 2026
Risposta di DFS Furniture - Ayr
Good morning Elizabeth,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Thanks to Loren also!
Having all our questions answered by both sales reps gave us the insight we needed and appreciated their help!
16 maggio 2026
Risposta di DFS Furniture - Ayr
Good morning James,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful
Very helpful. Listened to what I was looking for. Showed me plenty of options
16 maggio 2026
Risposta di DFS Furniture - Ayr
Good afternoon Diane,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great from start to finish
Every thing went smoothly from start to finish and the female who dealing with us were great cant fault them at all
9 maggio 2026
Risposta di DFS Furniture - Ayr
Good afternoon Deborah,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Informative and helpful staff
15 maggio 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Ayr DFS! Very pleasant experience and assistance from Shannon
Shannon was lovely when we visited the store. She came to introduce herself and see if we needed any help quickly but then left us to look around. When we were ready to order she took us through the process thoroughly and was personable and helpful throughout, clearly explaining timescales for delivery and leather care for my dads new chair. Everything was covered and the experience was 5 star, not rushed and pleasant. Thanks Shannon
12 maggio 2026
Risposta di DFS Furniture - Ayr
Good afternoon Elizabeth,
We're really grateful you shared this amazing 5* review. We are glad to hear that Shannon helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Ayr
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
New sofa
Staff were very helpful
Rebecca gave insight and suggestions as well as checking stock to meet our tight timescales
11 maggio 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We were pleased to be served
We were pleased to be served by a very helpful and knowledgeable young man he made our experience easy
11 maggio 2026
Risposta di DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great no pressure experience friendly helpful staff member Antony
Great no pressure experience
4 maggio 2026
Risposta di DFS Furniture - Ayr
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great service from Marty
Great service from Marty. Explained everything in full and quick delivery on the item I purchased
10 maggio 2026
Risposta di DFS Furniture - Ayr
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Friendly staff
Friendly staff, explained everything and gave us options. Allowed us time to make a decision
10 maggio 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Fist class service,options about our…
Fist class service,options about our purchase fully explained,very friendly person who served us
10 maggio 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Ayr
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
The welcome we got from the staff as…
The welcome we got from the staff as well as the help and customer service we received to secure our purchase
2 maggio 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff member was so good in dealing…
Staff member was so good in dealing with our needs.
7 maggio 2026
Risposta di DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Assistant was excellent
Assistant was excellent. Very thorough and informative. Pleasure doing business with him.
7 maggio 2026
Risposta di DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The sales person was very efficient.
The sales person was very efficient, she showed me how my purchases would look, and made sure I was happy. The only fault with my purchase was, that the additional scatter cushions I wanted to purchase, would not be available with the sofa, so an additional delivery charge would have been added if I wanted to go ahead and purchase them. A click and collect service should be added or a waver of the additional delivery charge.
5 maggio 2026
Risposta di DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Ayr
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Had the suite i wanted and on a bank…
Had the suite i wanted and on a bank holiday deal
4 maggio 2026
Risposta di DFS Furniture - Ayr
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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