We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Sales assistant was very informative and helpful she has obviously been trained extremely well. If I was to come back I would be looking for her to help.
L'azienda ha risposto
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Leggi di più
L'azienda ha risposto
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Regno Unito
- 0333 999 9740
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Shannon couldn't have Been more helpful…
Shannon couldn't have Been more helpful and helped us get what we were looking for . Great customer service 👏 .
11 giugno 2026
Risposta di DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff were really friendly
The staff were really friendly, helpful and insightful. Especially Amanda and Anthony
16 giugno 2026
Risposta di DFS Furniture - Ayr
Good Afternoon,,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
staff very helpful told us everything…
staff very helpful told us everything we wanted to know top class service great qaulity sofas wouldn't go anywhere else thanks again
15 giugno 2026
Risposta di DFS Furniture - Ayr
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sales assistant was very helpful and…
Sales assistant was very helpful and knowledgeable not pushy. We found exactly what we were looking for
14 giugno 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Great experience
Sales Rep spent time with us explained everything in detail went through various options nothing was a hassle.
13 giugno 2026
Risposta di DFS Furniture - Ayr
Hello Mrs Maxell,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service from the staff was excellent
The customer service from the staff was excellent especially Antony who answered all our questions and gave us information which made it easy decide what we wanted
13 giugno 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
I had the best experience
I had the best experience. You have an employee called Marty from the Ayr store. Give that man a rise. He made our day, not only did he help us choose the perfect sofa he made me want to be his friend. Great guy. If I return I'll be asking for him
13 giugno 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
great experience
very helpful polite and courteous cannot fault the staff at DFS staff helped us from start to finish with purchasing a sofa bed
13 giugno 2026
Risposta di DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great experience
Sales staff were knowledgeable about ranges and options and to be honest I was probably not the easiest customer but was dealt with excellently at all times.
After care, insurance etc all discussed and felt like it was not always just about the sale.
Showroom was clean and tidy and was offered a brew… overall an excellent experience.
11 giugno 2026
Risposta di DFS Furniture - Ayr
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Ayr
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Really polite talked us through…
Really polite talked us through everything super service
31 maggio 2026
Risposta di DFS Furniture - Ayr
Hello Sean,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The member of staff that dealt with us…
The member of staff that dealt with us and the quality of the product
1 giugno 2026
Risposta di DFS Furniture - Ayr
Hello John,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
New sofa
So far so good, plenty great sofas on display. Friendly helpful staff, really looking forward to the sofa arriving.
7 giugno 2026
Risposta di DFS Furniture - Ayr
Hello James,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great service from Marty McFly.
I’d a good look round store; Marty asked if I needed any help. He was very friendly and helpful. Informative and not pushy. Great service.
8 giugno 2026
Risposta di DFS Furniture - Ayr
Hello Shona,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Ayr
Hello Jim,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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