DFS Furniture - Ayr Recensioni 

3926
TrustScore 5 su 5

4,9

Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff

L'azienda ha risposto

Valutata 5 stelle su 5

Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the store twice before ordering my furniture. Colene, my salesperson was very patient and gave me clear succinct information about the furniture and subsequent delivery. Can’t wait to get my... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Regno Unito

  • 0333 999 9740

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3926)

94.354 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Attentive staff willing and ready to…

Attentive staff willing and ready to assist. Clear and professional information of options given with no hard sell.

26 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Valutata 5 stelle su 5

We were greated with a friendly person…

We were greated with a friendly person very polite and informative about the products they are selling . Very helpful helping us make the decision on what furniture we wanted to buy .

25 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Amazing Service.

I experienced amazing service buying a new bed in Ayr today. The staff are lovely.
In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely recommend visiting this branch of DFS.

24 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Marty.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Bought from DFS for years now

Bought from DFS for years now. Always reliable and professional service.
Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance any time.
Very knowledgeable lady who took us through everything we needed without any rush.
We bought another sofa and are very happy

22 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Staff very helpful

Staff very helpful was delivered a sofa that had to got straight back
Assistant Manager sorted out the problem quickly and professionally so just waiting on the new sofa being delivered to my mother-in-law with no more hiccups

22 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 4 stelle su 5

DFS Branch Ayr

DFS Branch Ayr
Visited the branch to see a live product instead of viewing online. We were met by Antony who was polite and informative with good product knowledge resulting in us finding the right combination of sofa style and covering. Antony made the process of ordering simple and informed us of all options available to us before confirming the order. The store is well presented and customer service is of a high standard compared to other furniture stores we had visited.

19 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello Colin,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Great customer service. Not pushy. Did not follow us around the store. Very knowledgeable. Thank you.

11 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

The staff member was lovely very…

The staff member was lovely very helpful but not to pushy offered us coffee explained everything well and was generally very pleasant

18 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Ashley was very helpful

Ashley was very helpful, informative and knowledgable

18 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Easy transaction with knowledge staff

Easy transaction with knowledgeable staff . Processed quickly and efficiently

7 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

My experience was made very…

My experience was made very straightforward and painless by my friendly server, Shannon, who was excellent and incredibly helpful throughout the whole process.

17 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great showroom with fantastic staff.

Great showroom with plenty of beautiful options on show.
What made our experience however was our salesperson- Anthony with his residual Yorkshire accent.
What a salesman - presented with quite a challenge with regards to what my 89 year old poorly mobile mum wanted, he was measured and attentive but not at all pushy. He listened to her and what she wanted but asked the right questions in the right way and found what we think was the right solution for her.
We weren’t rushed and the ‘banter’ was there once the decision making was done!
We were impressed.
If the chair lives up to the salesman we will be very happy!

15 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

A lovely store with lovely staff

A lovely store with lovely staff. Antony was extremely helpful and knowledgeable. I thought choosing a new sofa would be a pain, but DFS made it really easy and straightforward. Would highly recommend the Ayr store and will definitely return.

7 luglio 2026
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Risposta di DFS Furniture - Ayr

Hello Rachel,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

easy to deal with

Very relaxed with no pressure to buy. Lovely Assistant Shannon

13 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Friendly and informative staff

Friendly and informative staff. Lots of options on products, colours and materials. All expenses on additional products broke down. No hard sell. Various payment options available.

10 luglio 2026
Logo di DFS Furniture - Ayr

Risposta di DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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