We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Sales assistant was very informative and helpful she has obviously been trained extremely well. If I was to come back I would be looking for her to help.
L'azienda ha risposto
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Leggi di più
L'azienda ha risposto
Polite and informative young man who helped us come to the correct choice of sofa. He even showed us some different items before we made up our mind. Wonderful service from all the staff
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Regno Unito
- 0333 999 9740
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Marty was very helpful
Marty was very helpful and the process was very good and quick.
8 luglio 2026
Risposta di DFS Furniture - Ayr
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service at DFS Ayr
The overall experience was very positive. Staff were polite, welcoming, helpful. Anthony in particular introduced himself and let us know he was available to answer any questions. Customer service was very good and at point of sale, Anthony answered any questions and explained everything fully. He had an excellent manner and was very approachable, as were all of the staff on site. All were friendly yet unobtrusive, allowing us time to browse without feeling pressure. All in all a very good experience.
6 luglio 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Anthony.
Kind regards,
Lia
DFS Customer Support
Sales assaistant did a fantastic job
7 luglio 2026
Risposta di DFS Furniture - Ayr
Hello Carol,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The lady who served us was helpful
The lady who served us was helpful , knew what she was talking about and gave us a run down on choices for my couch and the prices . She was chatty smiling and her customer service was 10 out of 10 .
4 luglio 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Fantastic service
Couldn’t have been more accommodating and helpful in finding us our perfect sofa.
4 luglio 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
The salesman was extremely friendly and…
The salesman was extremely friendly and dealt with all of our questions in a very professional manner.
4 luglio 2026
Risposta di DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
My first choice every time I need a new couch….
I have had a few couches from DFS now and it’s always been a pleasure, the 0% finance option is great and the quality of the products are amazing.
The delivery drivers are very carful and take great care when delivering products.
They build it all up for you and take everything away with them normally.
The team in Ayr were amazing and left us to relax and pick our favourite couch from the great ranges they had on offer.
1 luglio 2026
Risposta di DFS Furniture - Ayr
Hello Iain,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Excellent choice of sofas
Excellent choice of sofas, and very knowledgeable salesman/staff providing additional information to inform sofa choice.
3 luglio 2026
Risposta di DFS Furniture - Ayr
Hello Ian,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
When we arrived at showroom we were…
When we arrived at showroom we were left to stroll around at our leisure browsing and trying out the sofas & chairs. Then we were asked if we needed any assistance. This time let us discuss the pros & cons of each item. By the time a sales person approached we had mostly made our minds up which sofa we were leaning to. A lovely lady sales assistant helped us to finalise. The whole process was very pleasant at DFS Heathfield.
2 luglio 2026
Risposta di DFS Furniture - Ayr
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Very friendly and very helpful with me…
Very friendly and very helpful with me thank you so much for your customer service
2 luglio 2026
Risposta di DFS Furniture - Ayr
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The staff were friendly and not too…
The staff were friendly and not too pushy gave me time to browse at my own leisure. I then approached a member of staff to see if the could assist me with a purchase. She was very helpful and talked me through the care book and how to clean if needed. I then agreed to take out a five year insurance cover she was a nice wee lass made me feel at ease straight away.
1 luglio 2026
Risposta di DFS Furniture - Ayr
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful knowledgeable staff
2 luglio 2026
Risposta di DFS Furniture - Ayr
Hello Greg,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
We had a really positive experience…
We had a really positive experience with no pressure from the salesperson. Anthony introduced himself right away and was available to answer all our questions throughout the process. Once we made our choice, he carefully went over our selection and made sure we understood everything before finalizing. His friendly and professional approach made the whole experience easy and enjoyable.
30 giugno 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The ease and efficiency of purchasing
The ease and efficiency of purchasing, owing to to the salesperson
24 giugno 2026
Risposta di DFS Furniture - Ayr
Hello Thomas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Matys customer service was amazing
Matys customer service was amazing. He suggested a good few dofas for us to looks as, wasn't pushy. Answered everything we needed to know if he didn't know he found out quickly. Ended up buying the sofa we didn't go in for.
1 luglio 2026
Risposta di DFS Furniture - Ayr
Hello Debbie,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Ashley was lovely
Ashley was lovely , no pressure , good experience looking forward to receiving sofa xx
30 giugno 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Ayr
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
The lady who looked after us was really…
The lady who looked after us was really helpful an clear about everything
28 giugno 2026
Risposta di DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
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