Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all o... Leggi di più
L'azienda ha risposto
I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the optio... Leggi di più
L'azienda ha risposto
Lots of choice of sofas, Matt and Greg at Aintree branch were friendly, helpful, knowledgeable and professional, not pushy at all and provided us with refreshing hot drinks. 10 out of 10 😀
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Regno Unito
- 0333 999 9846
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Callum from the Aintree store
Callum from the Aintree store was excellent! Went through everything thoroughly with us and nothing was too much to ask.
Thanks so much Callum!
12 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Richie really looked after my mum today…
Richie really looked after my mum today and was a pleasure from start to finish amd really
Made my lovley mum smile,
Fantastic customer service would highly recommend
We will be back thank you Richie your made my mum happy 💫
12 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Aintree
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Knowledgable and courteous staff
Knowledgable and courteous staff. They did not pressurise in any way and answered questions promptly.
10 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Leighton was very helpful and explained…
Leighton was very helpful and explained everything well.
9 giugno 2026
Risposta di DFS Furniture - Aintree
Hello Judy,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We felt we could look around and ask…
We felt we could look around and ask for details of chairs we liked and staff were friendly and informative and were not pushy. We saw Leighton at the Aintree store and he kindly answered our questions and explained the finance system. We felt confident with our purchase and he gave us details of protective treatment, delivery fee, cleaning kit etc. We are very happy with the service we were given thank you.
9 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Sarah was amazing very helpful and very…
Sarah was amazing very helpful and very informative
Thank you
7 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I was help so much the staff atten me
I was help so much the staff atten me
Was so helpful because it my fist time to buy sofa from Dfs
It great experience
6 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic service
From when we walked into the shop we were treated fantastic by Callum Hoath
He was Genuinley fantastic helping us find the right solution for our home
We made the decision to Buy purley on the way we were treated
6 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Aintree
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
great service very polite and help full
29 maggio 2026
Risposta di DFS Furniture - Aintree
Hello Steve,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Two breakages and it’s only 9 months old…
Salesmen in the store was fine. No issues at all and friendly. The couch on the other hand has been awful. Disappointing as used dfs across 5 sofas in 13 years. Without weeks of it being delivered the leather had ripped. Now the electronics have completely broker and the mechanism itself feels like it could break. After 9 months and over £4k were gutted.
5 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Aintree
Good morning John,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received. I can completely understand your concerns if the goods received were not as anticipated, this is very disappointing to hear.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 03339999777.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Aintree
Hello Trevor,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Aintree
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
A good experience
A friendly, informative young man named Richard helped me choose the 2 settees that I have ordered. He served me with a lovely coffee while I decided. So in conclusion it was a good experience in the Liverpool store.
4 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Sarah was extremely helpful and made…
Sarah was extremely helpful and made our experience of buying a recliner chair really enjoyable and we felt very informed when we decided to purchase at DFS
3 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We ordered a chair and everything I…
We ordered a chair and everything I asked for was available. Everything was explained carefully. We then added a leather chair onto the order via phone but Richard at the store in Aintree called to let us know we had ordered the wrong one so after visiting the store Richard helped us rectify that
29 maggio 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Richard was really helpful & friendly
Richard was really helpful & friendly. We felt relaxed. There is a good range of products. I was very pleased with express delivery rather than having to wait 12 weeks. The prices are very competitive
2 giugno 2026
Risposta di DFS Furniture - Aintree
Hello William,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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