Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also consid... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all o... Leggi di più
L'azienda ha risposto
I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the optio... Leggi di più
L'azienda ha risposto
Lots of choice of sofas, Matt and Greg at Aintree branch were friendly, helpful, knowledgeable and professional, not pushy at all and provided us with refreshing hot drinks. 10 out of 10 😀
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Regno Unito
- 0333 999 9846
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
The lovely Celine
The lovely Celine, was very professional, friendly, incredibly helpful and knowledgeable. Very customer focused, a great shopping experience.
5 luglio 2026
Risposta di DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Matt was great explained everything
Matt was great explained everything, very clear, really nice guy, great overall experience
4 luglio 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
We have good experience and polite…
We have good experience and polite service the staff he was good.
4 luglio 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Matt was extremely helpful and friendly…
Matt was extremely helpful and friendly nothing was to much trouble for him really nice young man
4 luglio 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Order places waited over two months for…
Order places waited over two months for them to deliver to the shop instead of my home by mistake. They processed to build the table in store thinking it was delivered for display. Had to reorder and was told it would be 2/3 weeks only to find out we are having to wait another 7 weeks. Can’t tell you how poor the service has been. Never again from DFS.
12 maggio 2026
Risposta di DFS Furniture - Aintree
Good morning,
We are very sorry to hear about your experience. This is disappointing and not the level of service we aim to provide our customers.
After reviewing your order, we can confirm that the store has provided the relevant options in line with your consumer rights. We are sorry to hear that you remain unhappy with this outcome. We have requested that you are contacted directly to discuss this further within the next 72 hours.
We sincerely apologise for any inconvenience this may have caused.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Aintree
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff member Celine was very good
Staff member Celine was very good, left us to look around then when we were ready gave us all the information we required about the sofa that we had chosen, very pleasant. Aintree store.
25 giugno 2026
Risposta di DFS Furniture - Aintree
Hello Mrs Smith,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Celine.
Kind regards,
Lia
DFS Customer Support
Sarah from Aintree store was so helpful…
Sarah from Aintree store was so helpful ,and made my purchase today seamless .
1 luglio 2026
Risposta di DFS Furniture - Aintree
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Completely stress free process both on…
Completely stress free process both on store and when I then go boned to place my order. I have bought from Dfs before and the furniture quality is second to none. I love the fact the staff don’t put pressure to make an order straight away
1 luglio 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly professional and…
Very friendly professional and efficient was Celine .
Very clear and informative
28 giugno 2026
Risposta di DFS Furniture - Aintree
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Good company to deal with great staff…
Good company to deal with great staff Mat was a pleasure this is the third time we have used dfs would recommend this company 👍
28 giugno 2026
Risposta di DFS Furniture - Aintree
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great range of items very knowledgeable.
Great range of items very knowledgeable staff and very friendly
28 giugno 2026
Risposta di DFS Furniture - Aintree
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard was very nice and helpful and…
Richard was very nice and helpful and was very friendly and easy to talk to. We loved our selection and ended up getting a great deal!
26 giugno 2026
Risposta di DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Good knowledge of the product and…
Good knowledge of the product and customer care. Richie was spot on!
17 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
What I like about this store there is…
What I like about this store there is no hard sell. You are left alone to browse and make your own choices. When you have decided what you want you ask a member of the staff ( in my case Matt ) and they get everything sorted for you.
23 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff and customer service
Mark really helped us pick out the couch we wanted and provided all the details with superb customer service.
Racheal really helped towards the end with the payment and made sure all our details were correct.
22 giugno 2026
Risposta di DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Visited ante Liverpool store really…
Visited ante Liverpool store really with Matthew who was extremely knowledgeable professional he was so helpful and nothing was too much for him highly recommended him
21 giugno 2026
Risposta di DFS Furniture - Aintree
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff at Aintree were perfect 🤩
Staff at Aintree were knowledgeable, friendly and I will recommend, not got sofa yet but all explained and excellent customer service
21 giugno 2026
Risposta di DFS Furniture - Aintree
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Aintree
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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