Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... Leggi di più
We went in with a sofa name and style in mind. Easily located in the store. The assistant was approachable, knowledgeable and supportive. (Even offered us coffee!)
L'azienda ha risposto
I found the young man who helped me with my decision and handled the whole process was very polite, friendly and most importantly, he wasn’t pushy.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Bedford Road, AB24 3LH, Aberdeen, Regno Unito
- 0333 999 9809
4,8
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Le persone hanno visualizzato anche
Knowledgeable, friendly and helpful staff.
Knowledgeable, friendly and helpful people and an excellent choice of items and reasonable prices. Very good overall.
3 agosto 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
We had a great experience
We had a great experience, we arrived at your Aberdeen show room yesterday and saw a sofa set we really liked, Helen helped us look at all the different options, from the moment we arrived to ordering the sofa it was flawless.
2 agosto 2026
Risposta di DFS Furniture - Aberdeen
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very helpful
Chris was very helpful and knowledgeable and helped us to pick the correct sofa for us.
2 agosto 2026
Risposta di DFS Furniture - Aberdeen
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service today whilst browsing the…
Great service today whilst browsing the store. Simon was very attentive and not pushy in the slightest. And helped us with all our questions.
1 agosto 2026
Risposta di DFS Furniture - Aberdeen
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Simon.
Kind Regards,
Jordan
DFS Customer Support
Staff member who i dealt with was good…
Staff member who i dealt with was good . Not pushy or trying to force sell to .Explained well and was and was patient with us very good experience 10/10
31 luglio 2026
Risposta di DFS Furniture - Aberdeen
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Really disappointed with dfs
Really disappointed with dfs, we ordered a 7 day express delivery sofa on 11 july 2026 and up to now we still haven't received the sofa, customer service is rude and now telling us next delivery date is 9 August!
Better to go for the ones that will take weeks to deliver
11 luglio 2026
Risposta di DFS Furniture - Aberdeen
Good Morning Ejay,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture and the service you have received from DFS. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and can see the furniture is estimated to be due into your local warehouse by Monday 3rd August, once this has arrived we will be able to look into an earlier delivery slot for you. Please be rest assured we will aim to deliver your furniture as soon as possible.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine E
DFS Central Customer Support
visited DFS today and was made to feel…
visited DFS today and was made to feel very welcome from the moment I arrived. The customer service was excellent, and the team helped us find exactly what we were looking for. A great experience from start to finish—I would highly recommend them!
30 luglio 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience at DFS
I had a great experience at DFS. Neil was so helpful throughout. He was so attentive and listened to us. We managed to pick the right sofa, right colour and the right material for us. I would highly recommend the team at DFS aberdeen.
22 luglio 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very professional and helpful
28 luglio 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Aberdeen
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady that attended to us was so…
The lady that attended to us was so good, with communication skills and friendly
27 luglio 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service
Helen was excellent and very knowledgeable. Everything went smothly
26 luglio 2026
Risposta di DFS Furniture - Aberdeen
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and friendly service.
26 luglio 2026
Risposta di DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Comfortable calm excellent service
26 luglio 2026
Risposta di DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Service was spot on
26 luglio 2026
Risposta di DFS Furniture - Aberdeen
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Ashleigh from your Aberdeen store…
Ashleigh from your Aberdeen store provided an excellent service, very informative on the products, extremely patient (even after 3 visits with carpet samples, tape measuring everything asked for). Ashleigh provided the best customer service and patience I have experienced in a very long time. Ashleigh is a credit to your store and expert in customer service. Extremely happy customer.
25 luglio 2026
Risposta di DFS Furniture - Aberdeen
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ashleigh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Aberdeen
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff who made the whole…
Very friendly staff who made the whole process go extremely smoothly. Explained everything and went over the summary in detail. Very happy
24 luglio 2026
Risposta di DFS Furniture - Aberdeen
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Aberdeen
Hello Christine,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
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