DFS Furniture - Aberdeen Recensioni 

4972
TrustScore 5 su 5

4,9

Bedford Road, AB24 3LH Aberdeen, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went in with a sofa name and style in mind. Easily located in the store. The assistant was approachable, knowledgeable and supportive. (Even offered us coffee!)

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service, offered refreshments whilst we went through our requirements and order purchase, kids were also offered refreshments . Simple easy no hassle procedure and efficiently helpe... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4972)

96.596 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Salesperson was brilliant

Salesperson was brilliant, just straight forward and easy to talk to , never got his name but kudos to him

16 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent service & products as always

Experienced great service from advisor Simona at DFS. She had a wealth of knowledge, was super friendly, and ensured all our requirements were met with our purchases. Very happy and excited for the sofa & furniture to arrive!

13 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 3 stelle su 5

Sales people far too pushy and sounded…

Sales people far too pushy and sounded like a robot talking to us

13 luglio 2026
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Risposta di DFS Furniture - Aberdeen

Hello,

Thank you for your feedback, it is disappointing to hear you did not enjoy your experience in-store, we will ensure this is fed back to the relevant management team.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Guy was helpful

Guy was helpful, knowledgeable, not too pushy or over bearing

13 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you for your great feedback.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Ashleigh our sales assistant was…

Ashleigh our sales assistant was friendly, knowledgeable and not pushy. She listened to what we wanted and offered additional advice.

12 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Very helpful

Very helpful, patient staff, explained everything very well

13 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great service

Great service

13 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Hassle free no airs and graces down to…

Hassle free no airs and graces down to the point, John knows his stuff well presented and knowledgeable happy with purchase.

13 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

My experience with DFS was really good…

My experience with DFS was really good as I had to order a smaller sofa and they still had all my details from the last time so the it didn’t take long at all. The lady I spoke to was really helpful and nice on the phone

4 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Simon was very helpful and made the…

Simon was very helpful and made the experience of buying our sofa easy and stress free and got us the best deal possible

12 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

A very helpful salesman


A very helpful salesman. While we were browsing, there was absolutely no interruption or pressure to make a sale. The young man took the time to listen to what we were looking for, showed us the available options on the screen, and gave us honest advice on the best choices.
We left the store and returned a few hours later with my wife. The young man again spent time with us, helping us finalise our decision. At no point did we feel under any pressure to buy.
In the end, we were so impressed with what we saw, the comfort of the product, and the excellent customer service that we were happy to make the purchase. A great experience all around—happy days for both parties

11 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Racheal was the most helpful sales…

Racheal was the most helpful sales person I have ever dealt with, she was patient and explained everything I wanted to know about my purchase. I was not rushed into my purchase and asked many questions probably a few times until I understood exactly what I wanted. I made my purchase over the phone due to being disabled but I had seen and read all the reviews.
Rachel you are in the right job for people like me, thank you

9 luglio 2026
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Risposta di DFS Furniture - Aberdeen

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Ashleigh asked us if we needed help I…

Ashleigh asked us if we needed help I said we’d look round first which she gave us time to do then she showed us a number of sofas to our liking. We got down to 3 which she was very helpful about size different colours products etc we then settled on our favourite & the process was simple.

11 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

John was very polite and professional

John was very polite and professional. He was knowledgeable about your products and the options available.

11 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

An excellent shopping experience

Warm welcome from Lee and an offer of a coffee, which was delicious. A brief explanation I had planned on buying but after a walk around the store I changed my mind to a more expensive combination. Simona showed me on the ipad what it would look like in the material I had chosen. She spent some time explaining how to look after the cushions and upholstery. After placing the order, it was explained very well as to what communication I should expect. All in all a very pleasant shopping experience. Thank you 😊

10 luglio 2026
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Risposta di DFS Furniture - Aberdeen

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great Service

The sale person was wonderful

9 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello Sunday,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Buying the sofa

I was very impressed with the shop and all the staff how professional with their works very attentive helpful and any questions that I want to ask they were always willing to give you all the answers and informations so thank you and I am looking forward to receiving my sofa.

8 luglio 2026
Logo di DFS Furniture - Aberdeen

Risposta di DFS Furniture - Aberdeen

Hello Mrs Millward,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

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