DEAL DIRECT FINANCIAL SOLUTIONS LTD Recensioni 

Communication - positive
Response - positive
Knowledge - positive
Will I use DDFS Ltd (Lee Conway) again? YES.

Excellent experience. Very professional. Always kept up to date with progress of application. All questions answered and very knowledgeable. Felt accompanied and reassured throughout the process. Would definitely recommend and wouldn’t hesitate to use again. Thank you Deal direct!

Very quick and helpful, all went smoothly and hassle free

Deal Direct still provide an outstanding service and continue to support my wife and I throughout

I cannot recommend Deal Direct enough. A thoroughly great experience.
We needed a new mortgage as we were moving house. Porting was not option so we applied for a Mortgage through Deal Direct and Simon took over the job of sourcing a new one for us.
We are both self-employed and were not in the best position to go through the normal Mortgage lenders.
Simon was an absolute star. He guided us through the process and at every turn he was always on hand to help us provide all the necessary documentaion and information.
Simon kept us up to date throughout the process and was always on hand to give advice and encouragement. We ended up with a great mortgage offer and our dream move could happen.
This is the second time in 6 years we have used Deal direct and had nothing but amazing experiences both times.
Simon deserves special credit for his stunning customer service, guidance, speedy results, meticulous oversight and attention to detail. He made what can be a really stressful time into a straight forward rewarding experience.
Many thanks.
Rich Arthurs

Fantastic service

Great service and clear and precise information given at all times

Really helpful from start to finish couldn’t have asked for a better service!

So impressed with Lee Conway, who we would highly recommend, we have twice had the pleasure of his services, he is very professional, informative, clear and concise, chasing up matters without any prompting from us. We would use Lee Conway and would recommend him to others, first class.
Thank you Lee.

What a marvellous experience. My Remortgage went very smoothly as I expected. Great services. Recommend anyone having Financial issues

Very helpful and communicated very well throughout

From my first initial conversation with Simon Tai to my mortgage offer , Simon was professional, understanding and above all very patient with me. I will throughly recommend Deal Direct and Simon .
Wonderful service , I felt I could contact Simon with any enquiries and he was always very helpful, if I called with a query and Simon was not available he always called back promptly which was reassuring.
Thanks Simon and Deal Direct

My two year fixed rate deal comes to an end in a couple of months. A DDFS representative contacted me last week recommending an exceptionally good 5 year rate and which I could not better online.
Hayley was excellent at keeping in touch and responded very quickly and now everything is set up. Really good, efficient and reliable service.

EDIT: Agreed, the company representative is correct. I complained about the difficulty getting hold of consultants and the lack of calling customers back, however in hind sight, this was not entirely the case. The person indeed did reach out and it's my fault I did not see the email. He also tried to call (3x in fact), yet my phone block 'suspicious callers'. I have therefore put my score back to the 5* service I've had in the past.

Very helpful and honest advice, and extremely prompt to reply to queries and questions - a great service and will recommend. Particular thanks to Lee Conway who has been great throughout. Thank you.

Great contact from Simon, kept me update all through the process

Our contact - Simon Hai was very professional with a huge focus on Customer Service. Daily contact was what he committed to and that's exactly what he delivered. He could not have done anymore. A great ambassador for your company. I am not surprised you consistently get excellent reviews

Deal Direct have been an excellent company to deal with. Our broker Simon Tai has been incredible. He has worked so hard and fast to get our offer on the table. Whenever we have emailed him, he has always responded in very short time. Kept us informed every step of the way. We could not have done this without him.

Total ripoff was charged over £3000 for them after stating no charges then they eventually got me a crap rate. I won't use them again stay away

This was the first time we have used Deal Direct Financial Solutions and they were fantastic. Lee Conway made the whole process incredible smooth, and was quick to respond to queries. We would definitely recommend to others.