dacemotorgroup.co.uk - Dace German Car Centre Recensioni 

233
•
TrustScore 5 su 5

4,8

309 Manchester Road, SK45EA STOCKPORT, GB

•

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Valutata 5 stelle su 5

I went to look at a car that I had seen on Dace site, on Monday 26.10.26. A lovely man called Noel came to help me. I looked round the car, and decided that I wanted to buy it. I went back on the 27.... Leggi di più

Valutata 5 stelle su 5

Ryan was absolutely brilliant, he got us sorted with with exactly what we wanted , it was not eat either, he was too notch, he spent hours making sure everything got sorted and we walked away super... Leggi di più

Valutata 5 stelle su 5

Recently purchased a great car from Noel Eastwick at Dace German Car Centre. Outstanding customer service and very knowledgeable about the vehicle. Maintains exceptional quality of cars and ensured wh... Leggi di più

Valutata 5 stelle su 5

From our first enquiry to picking it up Steve was great to deal with , not pushy at all he left us to view the car in peace , the whole process was easy, our daughter is really pleased with her firs... Leggi di più



Informazioni di contatto

  • 309 Manchester Road, SK45EA, STOCKPORT, Regno Unito

  • 1614424360

4,8

Eccellente

TrustScore 5 su 5

233 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

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(233)

483 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great service, great range of cars

Stuart was really helpful and patient.
I was able to test drive a BMW at the Dace German Car site and then was driven over to the main branch to test drive a Mercedes. There was a good range of cars and Stuart searched all Dace sites for a car that met my requirements and budget.
Everything during the sale was straightforward and clearly explained.

5 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

From my initial conversations with Will, viewing and test driving with Stuart and hand over from Will and Jake, everything was perfectly straightforward. Thanks guys for ensuring this was an easy and efficient service. Definitely worth more than 5 stars.

24 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great car dealer

Great service from Stewart, Jake and Will. Great selection of cars. Would happily do business with them again.

24 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Overall horrendous communication

I’m frustrated about an ongoing issue with my car. The low coolant light has been showing intermittently (not an actual issue with coolant level), and despite notifying the dealership previously, the problem persists even after they claimed to have fixed it. I haven’t received any proof of the work done, and the communication throughout has been very poor. After bringing the vehicle in, there was no follow-up to check if everything was resolved, even after the initial issue was supposedly addressed. Even after I initially picked up the vehicle there was no check in! When I took the car back again, the lack of communication continued—it felt like they were uninterested once they had my money.

I had to initiate contact every time to get updates, which made me feel ignored and not valued as a customer. I emailed a complaint to Dace but received no response. At this point, I just want proof of the warranty work that was supposedly done, yet I haven’t received any paperwork, and the issue persists. Dace has not acknowledged my attempts to reach out. They had my car for three weeks in July for the “warranty work,” but I still haven’t received any evidence or paperwork, despite multiple requests. I expected better service from a well-known dealership, but throughout this experience, I have felt ignored, not considered, and forced to chase down basic information.

26 aprile 2024
Valutata 5 stelle su 5

Great deal!

I had a fantastic experience at Dace German Car Centre. Adam was very attentive to detail and responsive! I am happy with the car and the deal I got from Dace Motors.

11 settembre 2024
Valutata 5 stelle su 5

Excellent service

Friendly knowledgeable service with no hard sell. Felt comfortable throughout the purchase and my mercedes c class was prepared to a high standard for my collection. Very happy and would recommend.

4 settembre 2024
Valutata 1 stelle su 5

I had a very bad experience with this…

I had a very bad experience with this company. I bought a car from them, I came home and noticed that it had 3 defects, I wrote to them and told them that I don't want that car, and according to the law I have 14 days to return it, they told me to contact the warranty, but about what is the warranty for the car, only from them, the car is already bad, as I understood, they do the MOT poorly, because otherwise you would be see troubles. And now they just ignore me,be careful people with them.

31 agosto 2024
Non scritta su invito
Logo di dacemotorgroup.co.uk - Dace German Car Centre

Risposta di dacemotorgroup.co.uk - Dace German Car Centre

Many thanks for taking the time to leave a review for Dace German Centre. We do pride ourselves on selling used cars and preparing them to a high standard. I am a little surprised to see from the view you noticed three defects to the car. I have tried to look into where we may have gone wrong but unfortunately, I cannot locate your details on our system with only having the name Darius, Please feel free to contact myself at the office
Many Thanks, Jake Dean, Business Manager. 0161 442 4360

Valutata 5 stelle su 5

Fantastic Customer Service

Incredibly friendly and helpful team at the German Car Centre, both Jake and Adam are really friendly in there approach taking time to listen and advise according to my requirements. As a returning customer I cannot recommend Dace more highly, fantastic customer service.

25 agosto 2024
Valutata 5 stelle su 5

Top class.

Immaculate vehicles, top notch service. Callum knew we were coming to view a BMW with very short notice, the car had just been washed as we arrived ready for a test drive. Top class. Needless to say we bought it.

9 agosto 2024

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