From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what you’ve got to do. Communication from Cycle2work was very g... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
First time using the scheme, It would be a lot easier for all concerned to be able to just issue a e-voucher for say £1500 that could then be used in any bike retailer that has signed up to the scheme... Leggi di più
L'azienda ha risposto
the actual sign up is easy the customer service is good as well when you call. I would say research the exact value of the bike because it needs to be correct. I am riding the 4 miles to work ea... Leggi di più
L'azienda ha risposto
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Informazioni di contatto
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Regno Unito
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Eccellente
1K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Cyclescheme
Hello Andrew,
Thank you for taking the time to leave a review.
We're happy to hear that your experience was hassle-free. Thank you for your positive feedback; we appreciate it greatly.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Paula,
Thank you for taking the time to leave a review.
We're happy to hear that you had a quick and easy experience. We appreciate your positive feedback and are glad you love it!
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Mick,
Thank you for taking the time to leave a review.
We are really pleased to hear of your positive experience using our scheme and hope you enjoy your shiny new bike!
Kind regards
The team at Cyclescheme
It was easy to request the certificate
It was easy to request the certificate, although it did take a couple of weeks to be emailed through to me. The process of ordering the bike and picking up was quick and easy, I used the Specialized Concept store in Chester and they were very helpful and knowledgeable.
12 marzo 2026
Risposta di Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We're happy to hear that requesting the certificate and the bike ordering/pickup process were easy for you. We appreciate your patience regarding the certificate's delivery timeframe and are glad the Chester store was so helpful!
Happy riding!
Kind regards
The team at Cyclescheme
I applied for my cyclescheme voucher…
I applied for my cyclescheme voucher and it was approved the same day by work and received the voucher the following day, so much quicker than I expected. I was then able to order my bike and pick it up that weekend so the whole process from choosing my bike to cycling away from the bike shop took less than a week!
7 marzo 2026
Risposta di Cyclescheme
Hello Kate,
Thank you for taking the time to leave a review.
We're really happy to hear you found the voucher process quick and efficient. It's great to know you were able to get your bike so fast!
Happy riding!
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello David,
Thank you for taking the time to leave a review.
We're happy to hear that you are very pleased with our service and your e-bike. Thank you for sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Great experience
I bought my first e bike today from these guys and they were great from start to finish! Explained everything in detail. I'm very happy with my experience and would highly recommend.
5 marzo 2026
Risposta di Cyclescheme
Hello Adam,
Thank you for taking the time to leave a review.
We're happy to hear that your first e-bike purchase experience was great! We're glad that our team explained everything in detail and that you're happy with your new bike. Thank you for the recommendation!
Kind regards
The team at Cyclescheme
So easy and quick well recommend
So easy and quick well recommend . Paddlers at Redcar are so helpful. They couldnt do enough for me
5 marzo 2026
Risposta di Cyclescheme
Hello Lindsey,
Thank you for taking the time to leave a review.
We're happy to hear that you had such an easy and quick experience. It's great to know the paddlers were so helpful and accommodating. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
Very easy to use
Very easy to use. Wouldn’t be able to afford a new bike without the scheme
5 marzo 2026
Risposta di Cyclescheme
Hello Callum
Thank you for taking the time to leave feedback.
We're happy to hear that our scheme made a new bike accessible to you; it's great to know it's easy to use. Thank you for your positive feedback.
Kind regards
The team at Cyclescheme
Very happy
Very happy with how easy it was done. From applying for it through my work and then receiving the bike.
4 marzo 2026
Risposta di Cyclescheme
Hello Roddy,
Thank you for taking the time to leave a review.
We're very happy to hear that the process, from application through your work to receiving your bike, was so easy for you. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
I used Cyclesheme last month to get my first Electric Mountain Bike
I used Cyclesheme last month to get another bike, I also used them several years ago. Again they were exceptional, and the advice was great, and the system was clear and smooth. The chart timeline bar showing how my application and progress was, to the stress out of the process. Also the shops are set up so well to deal with Cyclesheme, it was very smooth, and a very happy rider.
4 marzo 2026
Risposta di Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We're happy to hear that you had another exceptional experience with our service! It's great to know the application process and timeline bar eased any stress. We're also glad the shops made it smooth for you.
Kind regards
The team at Cyclescheme
Excellent choice of retailers
Excellent choice of retailers. Whole process took around 2 weeks from application to bike delivery. I used Tredz online shop and couldn't fault them.
20 febbraio 2026
Risposta di Cyclescheme
Hello Tony,
Thank you for taking the time to leave a review.
We're happy to hear that you had an excellent experience with the retailers available and that the delivery process was smooth. Thank you for your positive feedback regarding your experience.
Kind regards
The team at Cyclescheme
Really easy to use and get vouchure now…
Really easy to use and get vouchure now have my new bike 👍👍
1 marzo 2026
Risposta di Cyclescheme
Hello Morley,
Thank you for taking the time to leave a review.
We're happy to hear that our service was easy to use, and you got your new bike. Thank you for sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Generally very good
Generally very good. Great level of information regarding the stage of progress, but could move a little quicker.
27 febbraio 2026
Risposta di Cyclescheme
Hello Richard,
Thank you for taking the time to leave a review.
We're happy to hear that you find the level of information great. We appreciate your feedback and will consider how we might improve the pace of progress.
Kind regards
The team at Cyclescheme
Overall a great scheme to save money
Overall a great scheme to save money, cycle to work, be healthier, etc.
However the back and forth between each stage makes it quite difficult to know exactly what you can or cannot get. For instance, I checked the price of all my items but as did not put the order through, missed the cost of delivery.. This meant that I had to find alternatives or would have had to start from scratch again... The bike I wanted was on sale and there was less than 5 left in stock so I didn't want to miss out and ended with no helmet. I wonder if there was a way to be more flexible, for instance for the employer to agree on a price range?
25 febbraio 2026
Risposta di Cyclescheme
Hello OW,
Thank you for taking the time to leave a review.
We appreciate your feedback on the scheme's benefits. We're sorry to hear about the difficulties you experienced with pricing and stock availability, especially regarding delivery costs and the helmet.
Due to the nature of the signed agreement, we cannot be flexible when the request has been put through. This is because everything is pre-agreed and contractual so it cannot be changed.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello John,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our scheme and our partner retailer.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Juan,
Thank you for taking the time to leave a review.
We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it greatly.
Kind regards
The team at Cyclescheme
Workhorse staff really know their…
Workhorse staff really know their stuff, explaining everything to me in clear language, I’m not a real biker! So it was nice to have it all explained to my level of understanding. Quick, efficient, incredibly helpful and are still advising me on various things. Best service I’ve had in a long time. Well done Dave and Jake
26 febbraio 2026
Risposta di Cyclescheme
Hello Miriam,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our scheme and our partner retailer.
Happy riding!
Kind regards
The team at Cyclescheme
My company tried to register onto…
My company tried to register onto cyclescheme for months now. We have filled out the online questionnaire and sent all the required information but Cyclescheme did not activate our account. When we call they say to send a mail but when you send a mail nobody replies.
A real waste of time, ressources and energy.
26 febbraio 2026
Non scritta su invito
Risposta di Cyclescheme
Hello Bilal,
Thank you for taking the time to leave a review and very sorry to hear you are having issues regarding your account activation.
We have had some small delays which we apologies for, so please ask the company admin to contact us directly and we will happily chase this up for you.
They can contact us via email to cyclescheme.collab@bhnetwork.com.
Kind regards
The team at Cyclescheme
Amazing experience with Cyclescheme
Amazing experience with Cyclescheme. I applied on my work intranet site on a Sunday afternoon. By 9am Monday I had a confirmation that the request was going through, and by 9:30am I had my voucher to buy my e-bike! Incredible. I needed to change retailer when I found out the bike I wanted had gone out of stock, but with just one quick phone call to Cycscheme my voucher was reset and reissued. I've never come across a process as fast and efficient as this. Wish I could score them more than 5 stars!
25 febbraio 2026
Risposta di Cyclescheme
Hello Martin,
Thank your for taking the time to leave a review.
We are over the moon to hear of your positive experience and generous feedback. We will always do our best to make the process as quick and easy as possible, and we are happy that our customer service was able to change the retailer for you.
Kind regards
The team at Cyclescheme
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