CycleStreet Recensioni 

160
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Rang yesterday, bike in at 8.45 today all work done and ready for 2pm, really friendly fellas and great service, would highly reccommend.

Valutata 5 stelle su 5

Jon n the team really look after you nothing is 2 much trouble great service speedy repairs but would advise booking 2 get a slot as they get busy. They will always keep u up 2 date with repairs plus... Leggi di più

Valutata 5 stelle su 5

Good non rushed assessment of what we wanted from purchased bikes as first stage. Opportunity to try out in carpark more than 1 bike. Time to go away and reflect. Good experience then of ordering chos... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Since we bought our bikes in summer 2020, Cycle Street have been most helpful in keeping us on the road. Even earlier in the year when, because of an orthopaedic problem, one of us needed shorter cran... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Officina di riparazione biciclette
  3. Parcheggio per biciclette
  4. Negozio di articoli sportivi

Scritti dall'azienda

What's in-store @ CycleStreet York? Electric Bikes, Bikes, Bits, clothing and repairs - thats what we do, and we do it well! Our hand picked range covers most budgets across most sectors, and its growing daily. We are experts with Electric bikes, we focus on quality rather than price, specialising in Bosch and E-Bike Motion particularly. Our brand choice is focussed, and chosen for each brands merit. Scott, Bergamont & Orbea lead the main charge, with Cinelli and GT covering the gaps, whilst Children's bikes are expertly covered by Frog's innovative lightweight range. Setup in 2010, we are the only inner city store with off street parking! We are all enthusiasts, we all ride daily, most of us race albeit we wont be challenging the Brownlee brothers just yet! So, See you soon


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(160)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rang yesterday

Rang yesterday, bike in at 8.45 today all work done and ready for 2pm, really friendly fellas and great service, would highly reccommend.

7 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

The last 2 tune ups on my 7 year old…

The last 2 tune ups on my 7 year old bike, basic bike, was £50. I took it in this week, they charged £120. When asked about the cost, I was told a lot was done. The manager point to a sign above the desk, then turn his back and walked away. They have lost a customer of a few years. I also had to take the bike back as the gears did not operate right.

18 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great shop and great service

Great shop and great service. Changed road bike tires and re sealed. Very well priced and great service as always

4 aprile 2026
Non scritta su invito
Logo di CycleStreet

Risposta di CycleStreet

Thanks Daniel, happy to help and really pleased to find the problem in the back wheel! cheers

Valutata 5 stelle su 5

Fantastic staff, great expertise

I brought an unusual wheel problem to the cycle shop and was amazed at how helpful the staff were. Despite the intricacies of the problem they were determined to help. I wasn’t made to feel I was a nuisance. Thank you CycleStreet! This will always my first stop in future for purchases or repair

27 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I'm extremely pleased with the…

I'm extremely pleased with the excellent customer service from Daniel and Jon, and I'm sure Matt and Duncan were also instrumental in handling my various phone inquiries and customizing my bike behind the scenes. After visiting several stores, I purchased a new Raleigh Motus ebike just 20 minutes after entering the shop, feeling assured about its quality and the ongoing support they promised. They addressed all my questions, from insurance details to securing the bike and utilizing the smart ebike's power features. I brought along my own gel saddle and mirror, which they fitted perfectly, and Daniel adjusted the bike's height and handlebar angle to suit my needs. They also added an extra bracket to support the rear light wiring, all without hesitation. Last year, my husband bought a non-ebike from them, and he’s been equally satisfied with their service and advice. Plus, the bike came at a fantastic price for its features!

19 dicembre 2025
Non scritta su invito
Logo di CycleStreet

Risposta di CycleStreet

Thanks very much for this detailed review!

Valutata 5 stelle su 5

Excellent service

Excellent service, fairly new bike, which I'd bought at Cycle Street, having a few problems with the gears but serviced same day and perfectly, nice smooth gear changes now meaning I can get the best from my Merida Speeder 100. Professional team, knowledgable and happy to help customers out.

16 agosto 2025
Non scritta su invito
Valutata 4 stelle su 5

Overall I am highly satisfied

Overall I am highly satisfied with the customer service provided by Daniel and Jon, and in the background, Matt and Duncan (these I did not meet but they probably fielded some of my numerous phone queries and adapted my bike). I bought a new Raleigh Motus ebike, having visited other shops, within 20 minutes of entering the shop, confident they had a good model and would provide supportive after care service. They answered all my questions from insurance through to how best to lock the bike and how to use the smart ebike assisted power controls. I brought in my own gel saddle and mirror that they fitted and Daniel was happy to tweak bike height and handlebar angle to my preferences. I also asked for extra support to the rear light wiring which they sorted with a small extra bracket. Without any quibbles. My husband bought a non ebike from them a year ago and he has been happy with their level of service and advice. The bike was a great price for the features as well!

2 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Left a review already on Google but…

Left a review already on Google but received a response that “I did not take no as an answer” which is a big massive lie. Putting things right, called them this morning as my Ebike had an issue, someone responded asking the brand of the motor. They don’t have the diagnostics for my brand which is fair enough, but the person on the phone stated all they could do was checking cables and speed ring which I agreed and said that is exactly what I need, make sure at least there is not something obvious. They then asked me if my bike had throttle and I responded it was completely road legal, NO THROTTLE, to which out of nowhere he said, no we don’t touch it and hung up the phone on my face. Absolutely disaster! I live extremely close to them and would likely be using them for future purchases but right now I don’t recommend and wont be stepping there. Customer service at its worst.

23 maggio 2025
Non scritta su invito
Logo di CycleStreet

Risposta di CycleStreet

As i explained.. we are not electronic engineers - we have specific diagnostic kit for most mainstream branded bikes, but not your Engwe bike. It is a waste of our time, and your money to attempt anything. You wouldn't take no for an answer, so i hung up.

Valutata 5 stelle su 5

Very helpful and knowledgeable

Bought a my son bike from here at Christmas the team were very knowledgeable and helpful. As he regularly mountain bikes they helped me pick the best bike for his age and size and not over spend on extras he doesn't need! He got a Scott which was great value for the quality of the bike bars Halfords etc.
Even gets a free check after 3 months to make sure everything is as it should be.

1 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great team, great advice.

Only a small job but always done to the best standard in York. I’ve had my bike serviced by the CycleStreet team before after a very amateur description of the problem. Everything fixed in no time and problem sorted!
Team is really friendly and knowledgeable but never make you feel like your job is too small.
Very good value too!

4 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

Nice staff, great service and price. Replaced my buckled front wheel without fuss and the wheel price was really competitive. Will go to them for all repairs!

20 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

First class.

A great, reliable service from these guys. No job too small, and free advice always available. Much better than their local competitors - I wouldn’t go anywhere else.

2 gennaio 2025
Non scritta su invito

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