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Valutata 5 stelle su 5

Cruise Circle are so easy to deal with, helpful, friendly and excited to help you book your cruise. I have dealt with 3 different people and each were just as nice as the last. Roberta and Sarah we... Leggi di più

Valutata 5 stelle su 5

I have just booked my second cruise with Nicola, absolutely delighted with my first class service. Nicola takes the time to explain and make sure you are happy with the package and gets answers to any... Leggi di più

Valutata 5 stelle su 5

Hellen was so pleasant and helpful nothing a problem booked a Holliday with her and feel that she is there for you

Valutata 1 stelle su 5

We booked a cruise with these people and are due to depart on Friday. We have had no tickets and despite numerous phone calls and emails no one replies. Looks like we won't be cruising

4,2

Molto buono

TrustScore 4 su 5

66 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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4,2

Tutte le recensioni

(66)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Just booked an excellent cruise deal with this company. Joy and Linda quickly responded to my questions and emails. Totally supportive. Will definitely book through this company again

11 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Joy helped our family on this occasion

Joy helped our family on this occasion. This is our third time working with Cruise Circle. On each occasion we have found them very responsive, efficient and knowledgeable. With three generations travelling together, it was tricky to figure out what would work best for us in terms of cruise lines as well as ships. The cost of cruising has really gone up, so we wanted to be sure we chose well. Joy was always willing to fulfil each of our requests for quotes and with her years of experience could give us valuable information about the cruise lines. She was always pleasant and friendly on the phone, and she tried to understand our family's needs. She also has an excellent memory - for example, she could remember our holiday dates and other commitments to work out which cruises would fit our availability. It was a pleasure to work with her.

9 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

An amazingly supportive travel company

All to often companies expect reviews for just completing a contract. I am a firm believer reviews should be for an exceptional experience be it good or bad. The ezxeptionally good are few and far between but this is not the case with Cruise Circle.
Joy is an absolute pleasure to deal with so helpful and supportive with our planning process.
The admin team (a big shout out to Kelly) are always on hand and this was proven with our recent Japan trip.
Whenever we are planning an odd ball trip this is our fist point of call. Thank you to the whole team.

9 aprile 2024
Non scritta su invito
Valutata 2 stelle su 5

Dont bother

Dont bother - good price but not able to deliver, took nearly half an hour to be told just before I was going to pay over 10K for a cruise ‘that I might get moved to a different cabin!!”
I dont think so CC -I booked with Southampton Cruise centre with a couple of quid difference and someone who was actually in an office an not on the end of a ‘burner’ phone like this mob. In a word sh**

3 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

I have just booked a further cruise to the far east with Joy at cruise Circle. As always she was extremely knowledgeable and helpful when booking the flights/cruise and hotels. I would definitely recommend Cruise Circle. Thank you Joy

22 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Impressed

Nicola at Cruise Circle was a star today helping with the booking of cruise for 2025, she has been a pleasure to deal with, knowledgeable and helpful. It’s our first time with CC very impressed so far.

14 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service by Kelly

Fantastic customer service by Kelly, Jodie & Angela. Great advice and the very helpful Emma Browne helped me choose Cruise Circle once again. They have helped me in every aspect of transferring a cruise and also they are friendly, happy and I have always had a great outcome with them, not to mention a superb holiday too at their recommendation.

8 maggio 2024
Non scritta su invito
Valutata 3 stelle su 5

Just asked cruise circle about any…

Just asked cruise circle about any update on our trip in just over 4 weeks fully paid then get an email saying our tickets could be delayed if said info is not sent they have just sent it after i asked what would happen had i not asked not impressed

17 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Always excellent service when booking…

Always excellent service when booking with Cruise Circle. Emma booked our 2026 cruise. She had so much knowledge and as there was specific requirements we required she was more than willing to assist in helping. One of The main reasons I book with this company - they are always willing to help and they answer the phone unlike some companies who keep people on the line waiting for someone to answer

3 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Roberta is the best.

Roberta is the best.
I just booked our 3rd cruise with Roberta. She is patient, knowledgeable and very helpful.
She gives great advice and I recommend her to all my friends and family.

26 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Lovely company and staff

Lovely company, used them to book a cruise around The Bahamas and very helpful. On hand to answer any questions and when they said they would call back, they did! Thank you so much ❤️

3 gennaio 2024
Non scritta su invito
Valutata 3 stelle su 5

Good agent let down by bad customer service from admin team

ive booked with this agent before and they are really helpful.
However the admin team from mid counties coop are in my view a bit of a let down.
After having my flight cancelled I had to push to get the issue resolved in the end asking for my deposit to be returned.
The emails from customer service director were really rather a blunt way of not seeing the bigger picture, getting the issue resolved and leaving the client happy!
In the end the issue was resolved but to be honest when I look at booking again perhaps my experience with this lady will put me off.

4 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

First time cruisers

Philipa was extremely helpful to us today. We are first time cruisers and relied heavily on her advice and knowledge. She really impressed us and guided us through the booking. I can certainly recommend cruise circle and Philipa.

7 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Emma Brownie was amazing

Emma Brownie was amazing. I had a lot of criteria I needed for my cruise and Emma spent hours helping me to find the cruise that provided me with all my needs. I old and deaf and my hearing is worse on the phone. I am also forgetful and get very confused and had contact with her spread over many days but Emma was so patient and kind. I would never have been able to book anything without her constant help

22 agosto 2023
Non scritta su invito

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