Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I used the customized feature on the website to order a pendant of a specific cord length. The item arrived 6” longer. After emailing multiple times regarding the issue, they agreed it was an error an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased 4 metal bulb covers, sockets and 12 feet of 3 wire rayon cable for pendant shades. Web site was very straight forward and helpful. FAQs were very helpful. Selection was easy. Price was e... Leggi di più

Valutata 5 stelle su 5

The U.S. branch of Creative Cables exceeded my expectations in every way. I first found their Italian branch's website and I can say that i was pretty frustrated by their complete attitude (or lack th... Leggi di più

Valutata 5 stelle su 5

Creative Cables has excellent products for your lighting needs. When I found the item I was looking for, I thought I was dealing with a vendor from the US, it turns out they are in Italy. I was nervo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione

Informazioni su Creative Cables US

Scritti dall'azienda

Creative Cables US offers unique, customizable lighting components to help you bring your creative ideas to life. Whether you're a DIY enthusiast, interior designer, or contractor, we provide everything you need—fabric-covered cords, sockets, ceiling canopies, pendant kits, and more—to build lighting that fits your vision.

Our products are built for flexibility, style, and ease of assembly. Perfect for homes, offices, retail spaces, or commercial projects of any size.

Shop at www.creative-cables.us and get:

  • Fully customizable lighting parts
  • High-quality, safety-tested materials
  • Fast, nationwide shipping
  • Expert customer support

Start building lighting that's as original as you are.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

474 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The products are beautiful and top…

The products are beautiful and top notch quality, Creative Cables customer service was super responsive and accommodating, shipping was fast, and returns easy to process.

11 marzo 2025
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Risposta di Creative Cables US

Hi Marian,

We really appreciate your kind words! It’s great to hear that you’re happy with the quality of our products and our customer service.

If you ever need anything else, don’t hesitate to reach out!

Best regards,
Creative-Cables Customer Care

Valutata 3 stelle su 5

The cloth cable that I chose was…

The cloth cable that I chose was disappointing. It did not match the picture at all. It was very smooth looking in pic, but in actuality is rough jute with the metallic thread in in. You can hardly see the metallic at all. Other than that, product is nice.

11 marzo 2025
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Risposta di Creative Cables US

Dear Sheri,

Thank you for taking the time to share your experience. We're sorry to hear that the cloth-covered cable didn’t meet your expectations. That said, we appreciate your honest feedback and will review the product representation to ensure clarity.

If there’s anything we can do to assist you further, please let us know! You can always contact us directly with any concerns you might have.

Best regards,
Creative-Cables Customer Care

Valutata 5 stelle su 5

Great customer service

Great customer service. Processed a refund promptly and with good communication

11 febbraio 2025
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Risposta di Creative Cables US

Hi Matt,

Thank you so much for your kind words! We’re glad to hear you had a positive experience with our customer service and refund process.

We look forward to assisting you again!

Best regards,
Creative-Cables Customer Service

Valutata 5 stelle su 5

Great experience

Great experience. I found everything I needed for my project on the website. Ordering was very simple and every arrived about a week later very well packaged. Quality’s of the materials was very good and easy to work with. Will use again for the next project.

19 febbraio 2025
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Risposta di Creative Cables US

Thank you very much, Gerald! We really appreciate knowing that you are satisfied with our product/service. Your feedback motivates us to continue to provide the best experience possible. If you need further information or suggestions on other products, we are happy to help!

Valutata 5 stelle su 5

Quality and Packaged aWell

Straightforward and all the products ordered were as they appeared and described on the website.

11 febbraio 2025
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Risposta di Creative Cables US

Hi G.D.,

We truly appreciate your feedback! It’s great to know that the products met your expectations and were accurately represented on our website. We're also glad the packaging was up to standard. Thank you for choosing us!

Best regards,
Creative-Cables Customer Service

Valutata 5 stelle su 5

Terrific design option for cable dpport

Unique and well designed support arms for swag lamp. Terrific look. Unlike most purchases from Italy, this one was painless with swift delivery via FedEx. I’m thrilled!

30 gennaio 2025
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Risposta di Creative Cables US

Hi Julia,

We’re so happy you love the design of our lamp support arms! Thank you for your feedback and for choosing us. We’re very glad that you’re satisfied with your purchase!

Best regards,
Creative-Cables Customer Service

Valutata 5 stelle su 5

Exactly what I was looking for

Exactly what I was looking for! Fast shipping!

30 gennaio 2025
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Risposta di Creative Cables US

Hello Chris,

Thank you for sharing your positive experience! We’re pleased to know that we could provide you with exactly what you needed.
We hope to assist you again soon!

Best regards,
Creative-Cables Customer Service

Valutata 5 stelle su 5

The product exceeded my expectations…

The product exceeded my expectations and was shipped and received quickly with no issues!

21 gennaio 2025
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Risposta di Creative Cables US

Dear Mike,

Thank you for your wonderful review! We're happy to hear that the product exceeded your expectations and that your order arrived quickly and smoothly.
We appreciate your support and look forward to assisting you again in the future!

Best regards,
Creative-Cables Customer Service

Valutata 5 stelle su 5

Top quality

Fast shipping, quality cable for our custom made light.

7 gennaio 2025
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Risposta di Creative Cables US

Hi there,

Thank you, Donna, for your kind words! We’re glad you’re satisfied with the quality of the cable and the speed of the shipping.
Let us know if you ever need anything else!

Best regards,
Creative-Cables Customer Service

Valutata 5 stelle su 5

High quality / fast shipping

Very high quality rope cables, and amazingly fast shipping, received next day in the US.

17 dicembre 2024
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Risposta di Creative Cables US

Hello Shaun,

We really appreciate your feedback! It’s great to hear that you’re happy with the quality of our cables and that the shipping was faster than expected. If you need any assistance in the future, feel free to reach out. Enjoy your purchase!

Best regards,
Creative-Cables Customer Service

Valutata 1 stelle su 5

Incomplete Order

A component I ordered was suppose to have two items in the box and it only had one. I sent a message and never heard back.

29 settembre 2024
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Risposta di Creative Cables US

Hi Stephanie,

We sincerely apologize for the missing component and for not receiving a response at the time. Since then, we have recentralized our management back to our headquarters to improve our service. If you ever need assistance, please contact us at customerservice.us@creative-cables.com, and we’ll be happy to help.

Best regards,
Creative-Cables Customer Service

Valutata 5 stelle su 5

The service i received from creative…

The service i received from creative cables was outstanding! Jami was quick to answer my questions and helped me customize the perfect lighting for my home. Everything arrived on time and in perfect condition. I'm already planning my next order. Highly recommended.

20 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

The U.S

The U.S. branch of Creative Cables exceeded my expectations in every way. I first found their Italian branch's website and I can say that i was pretty frustrated by their complete attitude (or lack thereof) towards customer service, but Jami from the U.S. office was incredibly responsive and made sure my custom lighting order was perfect. The whole experience was seamless, and i couldn't be happier with the final result!

9 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I had an amazing experience with…

I had an amazing experience with Creative Cables! Their selection of customizable lighting options is impressive, and the customer service was excellent. Jami was incredibly helpful and made the entire process smooth. The lights i received were exactly what i wanted, and the quality is fantastic. Highly recommend them!

16 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

5 star experience

Lovely selection of cloth covered electrical cable and the original ceramic ceiling canopy is a real find. We were upgrading drop lights that were getting a little dated and this did the trick. It took my electrician a little time to do the installation but is well worth it. Add to that the well organized website, the order process, and the efficient shipping and it was a 5 star experience

11 agosto 2024
Valutata 5 stelle su 5

Excellent products.

I purchased 4 metal bulb covers, sockets and 12 feet of 3 wire rayon cable for pendant shades. Web site was very straight forward and helpful. FAQs were very helpful. Selection was easy. Price was excellent. Shipping was quick and DHL was very polite. Arrived ahead of schedule. The order was packaged neatly, like your grandmother packing your school lunch!! Online videos were very helpful and did come in handy. Product quality is superb, looks great, functions perfectly. Highly recommended.

6 agosto 2024

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