AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Leggi di più
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Scopri cosa dicono le persone
Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already... Leggi di più
L'azienda ha risposto
Really appreciate a new lightbulb being sent to me so quickly after the first one did not work. However, these aren’t as reliable as some of the others that I have used like hue lightbulbs, but a chea... Leggi di più
I'm updating my review. My (Avast One) anti-virus does NOT let me go to AIDOT.COM saying it is a virus. I don't understand why that is or why the address seems to be a Trader Joe's. Anyway, I purc... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Informazioni di contatto
8605 Santa Monica BLVD 79525 West Hollywood, 90069, CA, Stati Uniti
- help@service.aidot.com
- aidot.com
4,0
Molto buono
282 recensioni
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The entire system goes haywire with the…
The entire system goes haywire with the smallest change. Not a good product.
19 maggio 2026
Non scritta su invito
Risposta di Works With AiDot
Dear Customer，
Thank you for your honest feedback, and we are truly sorry to hear about your experience.
It sounds incredibly frustrating that even small changes cause the system to malfunction. This is certainly not the level of stability we want any of our customers to experience.
We take your feedback seriously and would very much like to investigate what went wrong. Could you please contact us directly at[support team with your order details and a brief description of the changes that triggered the issue? Our technical team will prioritize your case.
We would also like to offer you a full refund or a replacement, whichever you prefer, as our sincere apology.
Your satisfaction is important to us, and we hope to have the chance to make things right.
Best regards,
Customer Service Team
I have not received the package I…
I have not received the package I purchased a month ago. No reply to the email I sent customer support
2 aprile 2026
Risposta di Works With AiDot
Dear Customer,
We are truly sorry to hear you haven’t received your order placed a month ago and that your email to our customer support went unanswered—this is absolutely not the experience we want you to have, and we sincerely apologize for the inconvenience and frustration caused.
We will immediately look up your package status, investigate the delivery issue, and get back to you with a full solution as soon as possible.
We take every customer’s order seriously and will resolve this matter for you promptly. Thank you for your patience and allowing us to make this right.
Best regards,
Customer Support Team
EnHulk is not a good company
EnHulk is not a good company. Bought a weekender last July had a 2 year warranty. I went to charge battery and it would not charge. Been getting ran around for a month now and all we get is the same email worded differently. Was hoping the company would standby there product. All I ask was replace battery or give me a refund. Amazon is my next step since EnHulk don't believev in there self
Or care about customers. Very POOR service.
G
4 luglio 2025
Non scritta su invito
Risposta di Works With AiDot
Dear Customer,
Thank you very much for sharing your feedback on Trustpilot. We are deeply sorry to hear about the poor experience you recently encountered with EnHulk. The charging issues and lack of communication regarding after-sales service that you described fall completely short of our standards for customer service, and we sincerely apologise for this.
We place great importance on the trust of every customer and stand fully behind our products. Regarding the battery failing to charge and the subsequent delays in resolution, it is clear that our service procedures failed to effectively resolve the issue, causing you a month of inconvenience and distress – which was certainly not our intention.
To resolve this matter as quickly as possible, we would like to address it immediately. Please provide your order details and contact information via private message or our customer service email. Our after-sales specialist will proactively contact you to prioritise your request for a battery replacement or refund. We will thoroughly investigate the service shortcomings in this case and optimise our internal processes to ensure such situations do not occur again.
We understand your consideration of providing further feedback via the Amazon platform, but we would still like the opportunity to resolve this matter directly for you. If you are willing to give us another chance, we will do our utmost to regain your trust through our actions.
Once again, we sincerely apologise for this unpleasant experience and look forward to your reply so that we may take immediate action.
The EnHulk Customer Service Team
I never received my order and I reached…
I never received my order and I reached out to customer and still haven’t received a response. It’s been over a month
3 marzo 2026
Really appreciate a new lightbulb being…
Really appreciate a new lightbulb being sent to me so quickly after the first one did not work. However, these aren’t as reliable as some of the others that I have used like hue lightbulbs, but a cheaper option.
3 marzo 2026
The product was delivered in a timely…
The product was delivered in a timely manner and was as advertised.
1 febbraio 2026
Risposta di Works With AiDot
Thanks for your positive feedback
Installing my new Smart bulbs was a…
Installing my new Smart bulbs was a cinch, but the manual doesn't include pairing two in the same fixture. I used the chat to ask how to do this,but it was after five and the live support was already closed. The next day, there was an answer waiting for me that included the vital missing piece of app information; the + key in the top right corner gave me everything I needed to complete the programming. Thank you Aidot, and the support person who helped with my question.
4 marzo 2026
Non scritta su invito
Risposta di Works With AiDot
So happy to help you
In the process of trying out 2…
In the process of trying out 2 products. So far they are great!
3 gennaio 2026
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Bulbs, outlets and curtain lights
We have purchased bulbs, curtain lights, and plugs from them. They all work great and connect very easily. App is easy to navigate.
Products are good and shipping was as expected. I will plan to buy my smart stuff from them moving forward.
2 dicembre 2025
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product and service met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
AiDot is amazing in their product selection and customer service!!
AiDot is amazing! I had an issue with a purchase.. possibly the product I got from them got damaged during shipment. They were very good in analyzing my issue and sent me replacement!
2 dicembre 2025
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product and service met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Best purchase I’ve ever made
The smart bulbs work excellently with Alexa. I have these bulbs all throughout my house so I never have to walk into a dark room again.
2 novembre 2025
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Very happy customer
I bought a product there was a question about an issue they took care of it right away I was very happy I turned around and bought another product
13 settembre 2025
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Love the ease of use
27 settembre 2025
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
Buy them! Zero regrets!
Good price point for bulbs that connect effortlessly, have a group ability and all sorts of themes. Individual control and color and whites. Great product, ill buy them for all my remaining lights!
20 settembre 2025
Risposta di Works With AiDot
Thank you for taking the time to share your experience! We’re so happy our product met your expectations. Your satisfaction is our biggest motivation, and we look forward to serving you again in the future!
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