Ordinato un orologio su noto sito dove sono poco chiare le spese doganali da dover aggiungere al costo totale. Il corriere chiede i dati per sdoganarlo ma poi non avendo più notizie la merce vie... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very good experience. Anche se ho dovuto pagare 20 euro alla consegna, cosa non scritta da nessuna parte, consegna puntuale ma troppo lunga circa 20gg con poste italiane, ottimo il sito traker per seg... Leggi di più
L'azienda ha risposto
Ordine arrivato in pochi giorni, ho scelto di pagare tasse e la dogana in anticipo quindi nessun tipo di problema. Orologio Seiko SNKE01J1 bellissimo, compreso di scatola e garanzia tutto originale 1... Leggi di più
L'azienda ha risposto
Venditore Eccezionale! Lo Consiglio Vivamente! Sono assolutamente entusiasta di questo acquisto e del servizio di questo venditore! L'imballaggio era incredibilmente sicuro e professionale. La sp... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su CreationWatches
Scritti dall'azienda
Creationwatches.com started in 2006 in Singapore with one goal in mind – to provide a large variety of wrist watches and other dressing accessories to customers around the world at discounted prices through a top-notch service. Today, 1 Million+ customers from 100+ countries lovingly acknowledge and endorse us as their most trusted retailer who offers only authentic watches and a limited number of hand-picked collections of authentic custom jewellery, charms wallets, belts, eyewear and writing instruments.
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Informazioni di contatto
4,5
Eccellente
14.344 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Spedizione velocissima
3 luglio 2024
Risposta di CreationWatches
Dear John,
We extend our heartfelt gratitude for taking the time to share your feedback with us.
It brings us immense joy to hear that your recent watch purchase from our store was a delightful experience and that our service met your expectations. Ensuring the utmost satisfaction for our customers is a commitment we take seriously.
We remain dedicated to maintaining this high standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please feel free to reach out to us at cs@creationwatches.com . Your satisfaction is our priority.
Best regards,
Sally
questo è terzo SEIKO sono sempre…
questo è terzo SEIKO sono sempre affidabili e non ti lasciano mai
4 luglio 2024
Risposta di CreationWatches
Dear Giovanni,
We express our sincere gratitude for taking the time to provide us with your feedback.
Your positive experience with your recent watch purchase from our store and our service meeting your expectations bring us immense satisfaction. Ensuring a seamless and enjoyable experience for all our customers remains our foremost priority.
We are firmly committed to upholding this standard of excellence. We eagerly await the opportunity to serve you again in the future. Should you require any further assistance or have any queries, please do not hesitate to contact us at cs@creationwatches.com . We are here to assist you in any way we can!
Best wishes,
Sally
Spedizione veloce, ottimo prezzo
Spedizione veloce, imballo perfetto, procedura di acquisto semplice e veloce. Soddisfattissimo del mio nuovo Seiko 5 SNXS77J1!
27 giugno 2024
Risposta di CreationWatches
Dear Danilo,
We express our sincere gratitude for taking the time to provide us with your feedback.
Your positive experience with your recent watch purchase from our store and our service meeting your expectations bring us immense satisfaction. Ensuring a seamless and enjoyable experience for all our customers remains our foremost priority.
We are firmly committed to upholding this standard of excellence. We eagerly await the opportunity to serve you again in the future. Should you require any further assistance or have any queries, please do not hesitate to contact us at cs@creationwatches.com . We are here to assist you in any way we can!
Best wishes,
Sally
Risposta di CreationWatches
Dear Marcella,
We would like to express our sincere appreciation for sharing your feedback with us.
We are overjoyed to learn that your recent watch purchase from our store was a positive experience, and our service played a significant role in meeting your expectations. Delivering a seamless and enjoyable experience for our customers is the focal point of our endeavors.
Our commitment to maintaining this high standard of excellence remains unwavering, and we eagerly look forward to the opportunity to serve you again in the future. Should you have any questions or require assistance, please feel free to contact us at cs@creationwatches.com . We are here to provide support.
Warm regards,
Sally
Good price and fast shipment
23 giugno 2024
Risposta di CreationWatches
Dear Marco,
We extend our sincere gratitude for taking the time to share your feedback with us.
Your positive comments regarding your recent watch purchase from our store and the service you received have truly warmed our hearts. Ensuring a seamless and enjoyable experience for our customers is our foremost priority.
Rest assured, we are committed to maintaining this standard of excellence, and we eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please don't hesitate to reach out to us at cs@creationwatches.com . We are dedicated to your satisfaction.
Best wishes,
Sally
Acquisto Seiko turtle prospex S.the O.
Per me CW non è più una sorpresa, questo è stato il mio sesto orologio acquistato da loro, mai avuto un problema, sempre veloci e cortesi nelle risposte , consiglio per chi cerca risparmio e qualità
10 giugno 2024
Non scritta su invito
Risposta di CreationWatches
Dear Massimo,
Thank you for taking the time to provide us with your feedback!
We are delighted to hear that you enjoyed your recent watch purchase from our store and that our service met your expectations. Ensuring a seamless and enjoyable experience for our customers is always our top priority.
We are committed to maintaining this standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or need assistance, feel free to reach out to us at cs@creationwatches.com . We are here to help!
Best Wishes,
Sally
Buon supporto post vendita
Alcune cose, come il pagamento inaspettato della dogana e il fatto che il datario fosse in inglese e arabo, avevano condizionato negativamente la mia esperienza, ma il supporto post vendita è stato comunque molto gentile.
19 giugno 2024
Risposta di CreationWatches
Dear Alessandro,
Thank you for taking the time to share your thoughts with us. Your feedback is important, and we appreciate the opportunity to address your concerns.
We want to clarify that the prices listed for our products do not include VAT or TAX. Unfortunately, we don't have control over customs duty charges, as these are determined by your customs authorities. We understand how this can be frustrating, and we sincerely apologize for any inconvenience it may have caused.
Please be aware that the occurrence and amount of these charges are entirely at the discretion of your country's customs authority, and it's something we cannot predict. We understand this can be an unexpected additional cost, and we genuinely empathize with your frustration.
We want to assure you that we value your business, and we look forward to the opportunity to serve you again in the future. If you have any further questions or need assistance.
Please don't hesitate to reach out to us at cs@creationwatches.com . Our dedicated team is here to help.
Thank you for your understanding.
Best Regards,
Sally
buon prodotto secondo le aspettative
buon prodotto secondo le aspettative, consegna precisa e rapida!
19 giugno 2024
Risposta di CreationWatches
Dear Stefano,
Thank you sincerely for providing us with your valuable feedback.
We are elated to hear about your positive experience with your recent watch purchase from our store and the satisfaction you derived from our service. Ensuring a seamless and enjoyable journey for our customers is the cornerstone of our commitment.
We are steadfast in maintaining this standard of excellence and eagerly look forward to the privilege of serving you again in the future. If you have any questions or require assistance, please don't hesitate to contact us at cs@creationwatches.com. We are here to assist you.
Best regards,
Sally
105€ di dazi non previsti.
105€ di dazi non previsti.
Non ho parole!
20 giugno 2024
Non scritta su invito
Risposta di CreationWatches
Dear Marco,
Thank you for bringing your concerns to our attention. We deeply value our customers' feedback and take every review seriously. We sincerely apologize for any inconvenience you have experienced related to import duties.
We understand that import duties can be a source of significant frustration, especially when unexpected. These duties are determined based on the value of the item being imported and are enforced by the customs authority in your country. Unfortunately, we do not have control over this process. The assessment and application of these duties are entirely at the discretion of the customs authorities, and they vary from one country to another.
It is important to note that we, as a company, do not have any influence over these charges, including where and how much they are applied. We recognize that this can create an additional financial burden on our customers, and for this, we are truly sorry.
To assist our customers and provide transparency, we have made detailed information about import duties readily accessible on our website. You can find comprehensive details in our Terms and Conditions (http://www.creationwatches.com/terms.html), Shipping Information page (http://www.creationwatches.com/products/shipping.php), and the FAQ section (http://www.creationwatches.com/faq.html). We encourage all our customers to review these sections to better understand potential charges that might be incurred when ordering internationally.
We want to emphasize that our primary goal is to ensure customer satisfaction. We are committed to providing the best possible shopping experience, and we deeply regret that this situation has caused you inconvenience.
If you have any further questions or need additional assistance, please do not hesitate to reach out to us at cs@creationwatches.com . We are here to help and will do our utmost to resolve any concerns you might have. Your satisfaction is very important to us, and we are committed to addressing any issues promptly and effectively.
We would also like to take this opportunity to thank you for your patience and understanding. We value your business and hope that despite this issue, you will consider shopping with us again in the future.
Once again, we apologize for any inconvenience caused and thank you for your understanding.
Best Regards
Sally
Fast shipping and perfect packaging
Fast shipping and perfect packaging
Excellent communication
Advised
15 giugno 2024
Risposta di CreationWatches
Dear Paolo,
We would like to express our sincere appreciation for sharing your feedback with us.
We are overjoyed to learn that your recent watch purchase from our store was a positive experience, and our service played a significant role in meeting your expectations. Delivering a seamless and enjoyable experience for our customers is the focal point of our endeavors.
Our commitment to maintaining this high standard of excellence remains unwavering, and we eagerly look forward to the opportunity to serve you again in the future. Should you have any questions or require assistance, please feel free to contact us at cs@creationwatches.com . We are here to provide support.
Warm regards,
Sally
Risposta di CreationWatches
Dear Bruno,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
Good seller good product
6 giugno 2024
Risposta di CreationWatches
Dear Massimo,
We extend our sincere gratitude for taking the time to share your feedback with us.
Your positive comments regarding your recent watch purchase from our store and the service you received have truly warmed our hearts. Ensuring a seamless and enjoyable experience for our customers is our foremost priority.
Rest assured, we are committed to maintaining this standard of excellence, and we eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please don't hesitate to reach out to us at cs@creationwatches.com . We are dedicated to your satisfaction.
Best wishes,
Sally
Ordine arrivato in pochi giorni
Ordine arrivato in pochi giorni, ho scelto di pagare tasse e la dogana in anticipo quindi nessun tipo di problema. Orologio Seiko SNKE01J1 bellissimo, compreso di scatola e garanzia tutto originale 100%. Se non si ha fretta forse con la spedizione normale qualcosa si risparmia....comunque ottima organizzazione e gestione acquisti.
3 giugno 2024
Non scritta su invito
Risposta di CreationWatches
Dear Marco,
Thank you for taking the time to provide us with your feedback!
We are delighted to hear that you enjoyed your recent watch purchase from our store and that our service met your expectations. Ensuring a seamless and enjoyable experience for our customers is always our top priority.
We are committed to maintaining this standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or need assistance, feel free to reach out to us at cs@creationwatches.com We are here to help!
Best Regards
Sally
Risposta di CreationWatches
Dear Paolo,
Thank you for taking the time to provide us with your feedback!
We are delighted to hear that you enjoyed your recent watch purchase from our store and that our service met your expectations. Ensuring a seamless and enjoyable experience for our customers is always our top priority.
We are committed to maintaining this standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or need assistance, feel free to reach out to us at cs@creationwatches.com We are here to help!
Best Regards
Sally
Orologio arrivato in perfette…
Orologio arrivato in perfette condizioni ma non corrispondente a quello ordinato, mi spiego meglio, il colore del quadrante in foto sembra essere diverso da quello reale dell’orologio.Lo tengo perché e comunque bello anche se non posso ritenermi pienamente soddisfatto.
28 maggio 2024
Non scritta su invito
Risposta di CreationWatches
Dear Cristian,
We appreciate your feedback regarding your recent purchase. We apologize for any discrepancy between the color of the watch you received and the one depicted in the photo. Please understand that variations in color due to light reflection are common, and while we strive for accuracy, we acknowledge that differences may occur.
We're glad to hear that despite this issue, you find the watch beautiful. Your satisfaction is important to us, and we want to ensure you're fully content with your purchase. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. We're here to help in any way we can.
Thank you for choosing our product, and we hope to have the opportunity to serve you again in the future.
Best Regards
Sally
ottimo sito x orologi
ottimo sito x orologi peccato x i dazi, prezzi competitivi e velocita nel ricevere gli ordini. Consigliato
23 maggio 2024
Risposta di CreationWatches
Dear Gianni,
Thank you sincerely for providing us with your valuable feedback.
We are elated to hear about your positive experience with your recent watch purchase from our store and the satisfaction you derived from our service. Ensuring a seamless and enjoyable journey for our customers is the cornerstone of our commitment.
We are steadfast in maintaining this standard of excellence and eagerly look forward to the privilege of serving you again in the future. If you have any questions or require assistance, please don't hesitate to contact us at cs@creationwatches.com. We are here to assist you.
Best regards,
Sally
Esperienza negativa
Orologio acquistato ad un prezzo, prodotto arrivato dopo 45 giorni, senza mai avere la possibilità di monitorare la spedizione. Dopo varie mail inviate, tutte con risposte, non sono mai riuscito a sapere dove fosse l orologio. All arrivo ho dovuto comunque pagare ulteriori tasse doganali, quindi se acquistate ,tenete conto di quest ultimi costi. Sicuramente non acquisterò da questo venditore. Lunghe attese x la consegna.insodisfatto.
4 aprile 2024
Non scritta su invito
Risposta di CreationWatches
Dear Giovanni,
We sincerely apologize for the inconvenience caused by the delay in receiving your shipment. We understand how important timely delivery is and regret that we were unable to meet the expected timeline.
As per our initial estimate, your shipment was scheduled to arrive within 24 business days. Unfortunately, the package was held at customs in the destination country, a situation beyond our control. This resulted in an unexpected delay, and your shipment was ultimately delivered in 35 working days.
We appreciate your understanding and patience in this matter.
If you have any further questions or concerns, please do not hesitate to contact us. at cs@creationwatches.com . We value your business and look forward to serving you better in the future.
Best Regards
Sally
Esperienza deludente con l'acquisto di un orologio Seiko confezione originale venduta separatamente
Qualche anno fa ho acquistato un orologio Seiko da questo venditore a un ottimo prezzo, e la spedizione è arrivata dopo oltre un mese e l'orologio è arrivato senza la confezione originale. Quando mi sono lamentato, mi è stato detto che la confezione originale viene fornita solo per orologi che costano più di 300€. Mi hanno proposto di acquistare la scatola separatamente. Giudicate voi se questo venditore può essere considerato serio. La confezione di un orologio fa parte del prodotto acquistato, e chiedere soldi extra per essa è davvero un abuso.
1 luglio 2023
Non scritta su invito
Risposta di CreationWatches
Dear Alarico,
Thank you for bringing this matter to our attention. I apologize for the inconvenience you have experienced with your recent order. Unfortunately, without more specific details, such as your order number or other identifying information, we are unable to locate and investigate your order at this time.
Please kindly send your concerns and order details to our customer service team at cs@creationwatches.com. We will be happy to look into this issue and work to resolve it to your satisfaction.
We value your business and feedback, as it helps us improve our service. We look forward to assisting you further and ensuring a positive resolution.
Best regards,
Sally
Spedizione veloce e precisa…
Spedizione veloce e precisa informazione dello spedizioniere DHL.
12 maggio 2024
Risposta di CreationWatches
Der Luisa,
We extend our heartfelt gratitude for taking the time to share your feedback with us.
It brings us immense joy to hear that your recent watch purchase from our store was a delightful experience and that our service met your expectations. Ensuring the utmost satisfaction for our customers is a commitment we take seriously.
We remain dedicated to maintaining this high standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please feel free to reach out to us at cs@creationwatches.com . Your satisfaction is our priority.
Best regards,
Sally
Risposta di CreationWatches
Dear Domenico,
Thank you sincerely for providing us with your valuable feedback.
We are elated to hear about your positive experience with your recent watch purchase from our store and the satisfaction you derived from our service. Ensuring a seamless and enjoyable journey for our customers is the cornerstone of our commitment.
We are steadfast in maintaining this standard of excellence and eagerly look forward to the privilege of serving you again in the future. If you have any questions or require assistance, please don't hesitate to contact us at cs@creationwatches.com. We are here to assist you.
Best regards,
Sally
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.