Ordinato un orologio su noto sito dove sono poco chiare le spese doganali da dover aggiungere al costo totale. Il corriere chiede i dati per sdoganarlo ma poi non avendo più notizie la merce vie... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very good experience. Anche se ho dovuto pagare 20 euro alla consegna, cosa non scritta da nessuna parte, consegna puntuale ma troppo lunga circa 20gg con poste italiane, ottimo il sito traker per seg... Leggi di più
L'azienda ha risposto
Ordine arrivato in pochi giorni, ho scelto di pagare tasse e la dogana in anticipo quindi nessun tipo di problema. Orologio Seiko SNKE01J1 bellissimo, compreso di scatola e garanzia tutto originale 1... Leggi di più
L'azienda ha risposto
Venditore Eccezionale! Lo Consiglio Vivamente! Sono assolutamente entusiasta di questo acquisto e del servizio di questo venditore! L'imballaggio era incredibilmente sicuro e professionale. La sp... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su CreationWatches
Scritti dall'azienda
Creationwatches.com started in 2006 in Singapore with one goal in mind – to provide a large variety of wrist watches and other dressing accessories to customers around the world at discounted prices through a top-notch service. Today, 1 Million+ customers from 100+ countries lovingly acknowledge and endorse us as their most trusted retailer who offers only authentic watches and a limited number of hand-picked collections of authentic custom jewellery, charms wallets, belts, eyewear and writing instruments.
Visit Our Website Contact US
Informazioni di contatto
4,5
Eccellente
14.339 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Perfetto!
Tutto benissimo, orologio perfetto, spedizione veloce con DHL! Spese doganali prepagate in fase di acquisto sul sito. Non ho pagato nient'altro all'arrivo.
2 maggio 2025
Risposta di CreationWatches
Dear Enrico,
We would like to express our sincere appreciation for sharing your feedback with us.
We are overjoyed to learn that your recent watch purchase from our store was a positive experience, and our service played a significant role in meeting your expectations. Delivering a seamless and enjoyable experience for our customers is the focal point of our endeavors.
Our commitment to maintaining this high standard of excellence remains unwavering, and we eagerly look forward to the opportunity to serve you again in the future. Should you have any questions or require assistance, please feel free to contact us at cs@creationwatches.com . We are here to provide support.
Warm regards,
Sally
ATTENZIONE!Non sempre con SINGAPORE si fanno buoni affari
Salve.
Avevo già acquistato un bulova seville color oro, siccome mi piace tantissimo,ne ho acquistato uno in acciaio per un regalo.
Tutto a posto. Molto bello, buon imballo,buona organizzazione, veloce consegna.
Però...grande delusione!
Per non aver letto a fondo,vista l'offerta mi sono fidato e mi sono ritrovato a dover pagare 100 euro di spese doganali.Cosa mai successami prima d'ora.
Visto il prezzo,credevo di aver fatto un buon affare,ma alla fine non è stato così!
Lo stesso orologio l'avrei potuto comprare da una gioielleria qui in Italia risparmiando 35 euro.
Purtroppo,devo consegnare a breve il regalo.Diversamente avrei rinunciato o in qualche modo restituito!
Meglio approfondire prima di comprare!
Giuseppe
2 maggio 2025
Non scritta su invito
Risposta di CreationWatches
Dear Giuseppe,
We want to clarify that our product prices do not include VAT or TAX. Unfortunately, we don't have control over customs duty charges, as these are determined by your customs authorities. This information is clearly stated on our website, particularly next to the shipping options and across various pages, such as terms and conditions, shipping information, and FAQs.
It's important to note that we cannot predict when or how much these charges may occur, as it's entirely at the discretion of your country's customs authority. As stated on our website, we cover the shipping fees, but any Import duties are the responsibility of the buyer, as they are imposed by your customs authorities, over which we have no control.
Please feel free to contact us at cs@creationwatches.com
Best Regards
Sally
Vendita ingannevole
Ho acquistato un orologio attratto dalla convenienza del prezzo, ma soltanto dopo aver inviato l'acquisto mi sono accorto (dalle recensioni dell'azienda) che sarebbe poi arrivata una richiesta di pagamento di IVA al 22% + spese doganali non precisate. Di tutto questo sul sito, come si può verificare NON VI E' TRACCIA! Bisogna scavare tra i meandi delle condizioni di acquisto (ma chi le guarda mai??) per leggere una nota in proposito.
Ho quindi chiesto immediatamente l'annullamento dell'ordine via e-mail: nessuna risposta. Il giorno dopo ricevo la comunicazione di avvenuta spedizione (ma DHL non ce l'aveva ancora in carico...) e quindi la risposta dell'azienda "CI DISPIACE MA ABBIAMO GIA' SPEDITO".
Giusto per chiarire: un orologio pubblicizzato a 201 euro mi é costato 266 euro, cioé più di altri venditori locali e non di Singapore.
Finalino: dopo la mia protesta l'azienda mi scrive che posso sempre rifiutare l'articolo alla consegna. Ma i 65 euro di tasse varie CHI ME LE AVREBBE RIMBORSATE??
Statene alla larga.
22 aprile 2025
Non scritta su invito
Risposta di CreationWatches
Dear Guglielmo,
We sincerely apologize for the inconvenience you have experienced and would like to clarify a few important points regarding our shipping and tax policies.
As stated on our website, we ship orders within 24 hours of confirmation. Your order was processed and handed over to our courier partner within this timeframe. Unfortunately, your cancellation request was received after this handover, which is why we were unable to stop the shipment. Our dedicated customer service team attempted to retrieve the package, but since it was already shipped, we advised you to refuse the delivery. Once the item is returned to us, we will process your refund promptly.
We also want to clarify that our product prices do not include VAT or any import taxes. These charges are determined by your customs authority and are beyond our control. This information is clearly outlined on our website, particularly near the shipping options and in our terms and conditions, shipping information, and FAQs.
Please understand that we cannot predict when or how much these charges may occur, as they are at the discretion of your country's customs authority. While we cover shipping fees, any import duties are the responsibility of the buyer.
Our customer service team has reached out to you again to assist with your concerns. We encourage you to respond to them at cs@creationwatches.com, and we will do our best to help you.
Thank you for your understanding, and we hope to resolve this matter to your satisfaction
Best Regards
Sally
Risposta di CreationWatches
Dear Marco,
Thank you for taking the time to provide us with your feedback!
We are delighted to hear that you enjoyed your recent watch purchase from our store and that our service met your expectations. Ensuring a seamless and enjoyable experience for our customers is always our top priority.
We are committed to maintaining this standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or need assistance, feel free to reach out to us at cs@creationwatches.com . We are here to help!
Best Wishes,
Sally
Ottimo
Ho comprato il mio Seiko 5 ad un prezzo molto vantaggioso (nonostante i costi di sdoganamento). Consegnato con un giorno di anticipo
24 aprile 2025
Risposta di CreationWatches
Dear Fernando,
Thank you so much for your kind review! We're thrilled to hear you found a great deal on your Seiko 5 and that it arrived even earlier than expected. We want to clarify that the prices listed for our products do not include VAT or TAX. Unfortunately, we don't have control over customs duty charges, as these are determined by your customs authorities. We understand how this can be frustrating, and we sincerely apologize for any inconvenience it may have caused.
Please be aware that the occurrence and amount of these charges are entirely at the discretion of your country's customs authority, and it's something we cannot predict. — your insights help us continue to improve. If you have any further questions or need assistance in the future, we're always here to help. Enjoy your new timepiece!
Warm regards,
Sally
Seiko snxs77
Tutto perfetto. Ottimo prodotto. Qualità/prezzo molto buona nonostante dazi e iva pagati in fase di acquisto. Spedizione rapida (4 giorni). Consigliato!
23 aprile 2025
Risposta di CreationWatches
Dear Christian,
We are truly pleased to learn that your recent watch purchase from our store brought you satisfaction and that our service was able to meet your expectations. Your feedback is important, and we appreciate the opportunity to address your concerns.
We want to clarify that the prices listed for our products do not include VAT or TAX. Unfortunately, we don't have control over customs duty charges, as these are determined by your customs authorities. We understand how this can be frustrating, and we sincerely apologize for any inconvenience it may have caused.
Please be aware that the occurrence and amount of these charges are entirely at the discretion of your country's customs authority, and it's something we cannot predict. Should you require any further assistance or have any questions, please do not hesitate to contact us at cs@creationwatches.com . We are always here to assist you!
Best regards,
Sally
La presenza di dazi doganali è poco e…
La presenza di dazi doganali è poco e male evidenziata e favorisce l’incomprensione
16 aprile 2025
Risposta di CreationWatches
Dear Roset,
Thank you for your feedback. We want to clarify that our product prices do not include VAT or TAX. Unfortunately, we do not have control over customs duty charges, as these are determined by your customs authorities. This information is clearly stated on our website, particularly next to the shipping options and across various pages, including our terms and conditions, shipping information, and FAQs.
It's important to note that we cannot predict when or how much these charges may occur, as they are entirely at the discretion of your country's customs authority. As indicated on our website, while we cover the shipping fees, any import duties are the responsibility of the buyer, being imposed by your customs authorities, over which we have no control.
Our customer support team has reached out to you to explain this further. If you have any additional questions or concerns, please feel free to contact us at cs@creationwatch.com.
Best Regards
Sally
Risposta di CreationWatches
Dear Alessandro,
Thank you for taking the time to provide us with your feedback!
We are delighted to hear that you enjoyed your recent watch purchase from our store and that our service met your expectations. Ensuring a seamless and enjoyable experience for our customers is always our top priority.
We are committed to maintaining this standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or need assistance, feel free to reach out to us at cs@creationwatches.com . We are here to help!
Best Wishes,
Sally
Negozio serio ed affidabile
Negozio serio ed affidabile. Il prezzo finale era stato calcolato senza sconto e la differenza mi è stata subito rimborsata sullo stesso metodo di pagamento. Prodotti così come da descrizione.
30 marzo 2025
Risposta di CreationWatches
Dear Giuseppe,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We always strive to be transparent and reliable, and we're glad the process was smooth for you. Your feedback means a lot, and we look forward to serving you again in the future!
Warm regards,
Sally
acquisto orologio Citizen
sono rimasto molto contento del prodotto acquistato in questo negozio, spedizione veloce, packaging accurato.
Ottimi prezzi e servizio clienti super disponibili. Pienamente soddisfatto, lo consiglio.
28 marzo 2025
Risposta di CreationWatches
Dear Luca,
We extend our heartfelt gratitude to you for sharing your feedback with us.
It brings us great joy to know that your recent watch purchase from our store brought you satisfaction and that our service lived up to your expectations. Ensuring a smooth and pleasant experience for each of our customers is paramount to us.
Please be assured that we remain steadfast in our commitment to maintaining this level of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any inquiries, please feel free to reach out to us at cs@creationwatches.com . We are at your service!
Warm regards,
Sally
Risposta di CreationWatches
Dear Polimeno,
We extend our sincere appreciation to you for sharing your feedback with us.
Your satisfaction with your recent watch purchase from our store and our service meeting your expectations are sources of great pride for us. Ensuring a seamless and satisfying experience for all our customers is fundamental to our values.
We remain steadfast in our commitment to maintaining this level of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any questions, please feel free to reach out to us at cs@creationwatches.com . We are always here to assist you!
Warm regards,
Sally
Risposta di CreationWatches
Dear Alberto,
We extend our heartfelt gratitude for taking the time to share your feedback with us.
It brings us immense joy to hear that your recent watch purchase from our store was a delightful experience and that our service met your expectations. Ensuring the utmost satisfaction for our customers is a commitment we take seriously.
We remain dedicated to maintaining this high standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please feel free to reach out to us at cs@creationwatches.com . Your satisfaction is our priority.
Best regards,
Sally
Eccellente
Top
Anche se al prezzo del dito ho dovuto aggiungere 20€ di dazi doganali.
Servizio perfetto
Eccellente
26 marzo 2025
Risposta di CreationWatches
Dear Daniele,
Thank you for taking the time to share your thoughts with us. Your feedback is important, and we appreciate the opportunity to address your concerns.
We want to clarify that the prices listed for our products do not include VAT or TAX. Unfortunately, we don't have control over customs duty charges, as these are determined by your customs authorities. We understand how this can be frustrating, and we sincerely apologize for any inconvenience it may have caused.
Please be aware that the occurrence and amount of these charges are entirely at the discretion of your country's customs authority, and it's something we cannot predict. We understand this can be an unexpected additional cost, and we genuinely empathize with your frustration.
We want to assure you that we value your business, and we look forward to the opportunity to serve you again in the future. If you have any further questions or need assistance.
Please don't hesitate to reach out to us at cs@creationwatches.com . Our dedicated team is here to help.
Thank you for your understanding.
Best Regards,
Sally
Risposta di CreationWatches
Dear Renato,
We extend our sincere appreciation to you for sharing your feedback with us.
Your satisfaction with your recent watch purchase from our store and our service meeting your expectations are sources of great pride for us. Ensuring a seamless and satisfying experience for all our customers is fundamental to our values.
We remain steadfast in our commitment to maintaining this level of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any questions, please feel free to reach out to us at cs@creationwatches.com . We are always here to assist you!
Warm regards,
Sally
Se acquistate dall italia
Se acquistate dall italia, vi verrà recapitata l IVA al 22%.
Per fortuna ho comprato un orologio di fascia bassa vedendomi recapitare un pagamento aggiuntivo di 23€, ma di certo sconsiglio l'acquisto di prodotti di fascia medio alta, rischiate di pagarli di più.
10 marzo 2025
Non scritta su invito
Risposta di CreationWatches
Dear Ismail,
Thank you for your feedback regarding your recent purchase.
We want to clarify that our product prices do not include VAT or tax. Unfortunately, we do not have control over customs duty charges, as these are determined by your local customs authorities. This information is clearly stated on our website, particularly next to the shipping options and across various pages, including our terms and conditions, shipping information, and FAQs.
Our team has reached out to you to provide further clarification. If you have any additional questions or need assistance, please feel free to contact us at cs@creationwatches.com.
Thank you for your understanding!
Best Regards
Sally
Everything perfect
Professionalism and seriousness. Impeccable service and wonderful products
2 marzo 2025
Risposta di CreationWatches
Dear Alberto,
Thank you sincerely for taking the time to share your valuable feedback with us.
We are truly pleased to learn that your recent watch purchase from our store brought you satisfaction and that our service was able to meet your expectations. Ensuring a seamless and enjoyable experience for all our customers is at the core of our mission.
We are dedicated to upholding this standard of excellence and eagerly look forward to the opportunity of serving you once again in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us at cs@creationwatches.com . We are always here to assist you!
Best regards,
Sally
è il mio secondo acquisto sul sito
è il mio secondo acquisto sul sito, ho acquistato 2 Seiko e tutto è andato benissimo. ottimi prezzi
1 marzo 2025
Risposta di CreationWatches
Dear Riky,
We extend our heartfelt gratitude for taking the time to share your feedback with us.
It brings us immense joy to hear that your recent watch purchase from our store was a delightful experience and that our service met your expectations. Ensuring the utmost satisfaction for our customers is a commitment we take seriously.
We remain dedicated to maintaining this high standard of excellence and eagerly anticipate the opportunity to serve you again in the future. If you have any questions or require assistance, please feel free to reach out to us at cs@creationwatches.com . Your satisfaction is our priority.
Best regards,
Sally
Attenti alle esigenze
Lo staff ha risolto una mia esigenza con tempestività. Soddisfatto
9 dicembre 2024
Risposta di CreationWatches
Dear Customer,
Thank you for taking the time to share your valuable feedback with us.
We are thrilled to learn that your recent watch purchase from our store exceeded your expectations, and our service contributed to your satisfaction. Ensuring a seamless and enjoyable experience for our customers is of paramount importance to us.
We are deeply committed to upholding this standard of excellence, and we eagerly look forward to the privilege of serving you again in the future. Should you have any inquiries or require assistance, please do not hesitate to contact us at cs@creationwatches.com . We are at your service.
Warm regards,
Sally
Acquisto Seiko 5
Ho ordinato un Seiko 5, pagato 123€, follia! Se consideriamo tasse e dogane ho pagato 164€ in totale. Un orologio che in Italia è venuto da 200/250€ in su. Veramente ottimo negozio, il pacco è stato spedito da Singapore e mi è arrivato in 4/5 giorni lavorativi. Molto buono, consiglio!
24 febbraio 2025
Non scritta su invito
Risposta di CreationWatches
Dear Giacomo,
Thank you for taking the time to share your thoughts with us. Your feedback is important, and we appreciate the opportunity to address your concerns.
We want to clarify that the prices listed for our products do not include VAT or TAX. Unfortunately, we don't have control over customs duty charges, as these are determined by your customs authorities. We understand how this can be frustrating, and we sincerely apologize for any inconvenience it may have caused.
Please be aware that the occurrence and amount of these charges are entirely at the discretion of your country's customs authority, and it's something we cannot predict. We understand this can be an unexpected additional cost, and we genuinely empathize with your frustration.
We want to assure you that we value your business, and we look forward to the opportunity to serve you again in the future. If you have any further questions or need assistance.
Please don't hesitate to reach out to us at cs@creationwatches.com . Our dedicated team is here to help.
Thank you for your understanding.
Best Regards,
Sally
Venditore consigliato
Venditore consigliato. Pagare prima la dogana ha evitato qualsiasi problema
19 febbraio 2025
Risposta di CreationWatches
Dear Christina,
Thank you for choosing CreationWatches.com for your recent purchase. We’re thrilled to hear that you’re happy with your new watch! It’s always our goal to ensure a seamless shopping experience and deliver products that bring joy to our customers.
Should you have any questions or concerns, please don’t hesitate to reach out to us at cs@creationwatches.com. We’re always here to assist you.
We truly appreciate your support and look forward to serving you again in the future!
Best Regards
Sally
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.