Compare the Market Australia Recensioni 6.022

TrustScore 2 su 5

2,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Commercial Bias on this website. Tried comparing the market for health insurance, they don't mention HIF because they are not listed on their commercially agreed list. Basically, you're comparing... Leggi di più

Valutata 1 stelle su 5

They gave me a vero on ebay claiming they have the word "meerkat" trademarked. If they are happy to lie about something stupid like that, they can't be trusted.

Valutata 1 stelle su 5

It’s easy to use, but the pricing is horrendous. I used compare the market for my small business liability insurance. I got the first invoices of what I actually paid for, a whopping 35% of my premium... Leggi di più

Valutata 1 stelle su 5

Why bother! I went on to this site to get a car insurance comparison. The quote from Woolworths Everyday was $844.65. When I went to the link provided in the quote to finalise the transaction I answ... Leggi di più

Dettagli dell'azienda

  1. Consulente finanziario

Informazioni su Compare the Market Australia

Scritti dall'azienda


comparethemarket


We've helped over 5M Aussies find a better deal!

  • No hidden fees
  • You pay $0 to compare on our website. That’s how it will always be.
  • We save you time
  • Why visit 10 websites to find a better deal when you can visit one?
  • We make it easy
  • Easily compare prices, features & benefits in just a few minutes.
  • No messy paperwork
  • Want a great price, without any hassle? Relax, we handle the paperwork.

comparethemarket

Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

6022 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

Information scammers PLEASE READ

I gave my information to compare the market specifically with slightly different spelling , I did not got through with any change . However I have been inundated with callers from INDIA trying to get me to change energy providers. There is no doubt they are selling your info and you will get ongoing calls. No one else had my name spelt wrong, DO NOT USE, they are scammers

22 dicembre 2020
Non scritta su invito
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Risposta di Compare the Market Australia

Thank you for your review.

We are sorry to hear that our service did not meet your expectations and we do appreciate you taking the time to provide your feedback. We can assure you that Compare the Market do not sell our Customer's data. We would like to investigate this further and ask that you please contact our Customer Resolutions Team at customerresolutions@comparethemarket.com.au, with further details.

Many Thanks.

Valutata 4 stelle su 5

Compare the Market is a great time saver.

I accepted the Woolworths car insurance offer as it was a great price and included a couple of perks one of which was a $20 Wish e-gift card. The process was easy and saved me so much time comparing prices myself.
But I still HAVE NOT RECEIVED THE GIFT CARD which is very disappointing. I contacted Woolworths about it but they have said it is up to Comparethematket to issue it.

8 novembre 2020
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Risposta di Compare the Market Australia

HI Debbie,

We sincerely apologise for the late reply. If you could please contact our Customer Resolutions Team at customerresolutions@comparethemarket.com.au, they will be able to assist you further.

Valutata 5 stelle su 5

The Best!

Have just finished speaking with Aidan regarding switching health funds. Helpful, knowledgeable, and an absolute pleasure to deal with. Aidan should write a manual on excellent customer service. Compare the Market is the best comparison site and the only one I would use as every time, I am blown away by their service. Thank you for never disappointing me.

6 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

THEY SELL YOUR DATA.

THEY SELL YOUR DATA.
Don’t bother signing up, my phone has been blowing up for the whole day getting calls from different numbers since I used their site to compare electricity provider this morning. THEY ARE NOT LEGIT! So annoying.
Even called to ask to REMOVE all my contact details, but I’m still getting calls! SO UNPROFESSIONAL! DODGY WEBSITE!

28 ottobre 2020
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Risposta di Compare the Market Australia

Thank you for your review.

We are sorry to hear that our service did not meet your expectations and we do appreciate you taking the time to provide your feedback. If you could please contact our Customer Resolutions Team at customerresolutions@comparethemarket.com.au, they will be able to assist you further.

Many thanks.

Valutata 2 stelle su 5

Always used them but today I had a…

Always used them but today I had a…
Always used them but today I had a problem!!
I had searched for third party green slip - pusheD the CTP option
Great lots of cheaper options than current
Chatted with the budget direct guy on the phone . Alll good to go ahead . Called back Later to pay When I got home .. spoke to BD again - quote was for comprehensive!!! If I didn’t call back the Dumb guys at BD would have taken a payment for something I don’t need and wasted all thiS time Entering details for something I had searched for only to get a quote for something else . and BD also to blame they are Fn dumb too

11 ottobre 2020
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Risposta di Compare the Market Australia

Thank you for your review.

We are sorry to hear that our service did not meet your expectations and we do appreciate you taking the time to provide your feedback. If you could please contact our Customer Resolutions Team at customerresolutions@comparethemarket.com.au for further assistance.

Many thanks.

Valutata 5 stelle su 5

Full Credit to Georgia Wilson

I wanted to deeply thank Georgia Wilson for everything she did to help me with finding the right level of private health insurance cover. She turned what I expected to be a stressful ordeal into a pleasant experience. If I could give her a rating out of 5 stars, 11 stars wouldn't be enough. You're an absolute champion and you deserve a payrise.
Regards Alex and partner.

8 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Compare the market is just a bid expensive

Filled out the info for a standard home and conference quote and was very disappointed with the results that came back, all between $1950~$2100. entered the same details on AAMI site and it came back at $1340. then I called AAMI and they suggested one small change to the policy to reduce the premium down to $1211. Moral to the story is do your own research or you will get overcharged

29 settembre 2020
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Risposta di Compare the Market Australia

Thank you for your review.

We are sorry to hear that our service did not meet your expectations and we appreciate you taking the time to provide your feedback.

Many thanks.

Valutata 5 stelle su 5

I would like to thank Dylan Torpy for…

I would like to thank Dylan Torpy for being so efficient, friendly and very patient. He found a terrific Health cover for me with ease and professionalism. I was dreading the whole experience but I came away very happy with the process. Thanks so much!

25 settembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Incredibly Bad Service

Yesterday 27/08/2020 I filled out the compare information for health insurance and was subsequently called by a representative of the company. After spending 20 mins listening to the representative go through my options for health insurance and what inclusions I needed, the representative identified which company would be best for me to go through. He then asked to set up the account with the company. I asked for the information regarding the policy/quote to be emailed to me to read before I agreed to sign up. The representative became aggressive in his tone and refused to email me the information. When I insisted, he put me on hold and then came back stating ‘I have spoken to my manager and I have been on the phone with you for half an hour, most people would jump at this opportunity without asking for a copy of the quote and information regarding the policy’. I again insisted I would not be going ahead with signing up for this insurance without first receiving anything in writing. The representative stated ‘ok have a good afternoon’ and hung up on me.
I would not recommend this company to anyone as a fair way to find health insurance, or insurance of any other kind.

27 agosto 2020
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Risposta di Compare the Market Australia

Thank you for your review.

We are very sorry to hear about the experience that you have had with Compare the Market. We understand that our Customer Resolutions Officer has been in contact with you regarding this matter and arranged a callback with our team.

Please do not hesitate to contact us with any questions.

Many thanks.

Valutata 5 stelle su 5

Very efficient

I had a very efficient and helpful person who quickly explained the potential savings. It was then easy to enact the change on the spot. Much easier than I was expecting.

9 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Steve the Kiwi gentleman was excellent

Steve the Kiwi gentleman was excellent. This was my first time ever looking into health insurance I had no idea what I was looking. Steve's knowledge on products was highly appreciated as he knew the benefits and features and simplified it.

He built rapport and the customer service skills was superb and i would highly recommend my GM to head hunt him for our own business.

Steve if you are ever feel under valued or seeking a new beginning and would like to further your career path please do not hesitate to contact me.

Chuckie S.

NPS Score of 5/5

9 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

So it's Five stars from me.

Changed to Woolworths.Saved $70.00 upfront plus much lower excess. Bonus with Woolworths is that we get 10% off one shop a month. This will add up to $200-$250 in a year!
The process itself was quite straightforward and I found the options available easy to navigate...SO..it's Five stars from me.

8 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Used compare the market on several…

Used compare the market on several occasions to compare different things.
Definitely very easy to navigate, well tailored categories and user friendly.
Most importantly its free and you’ve got the option to use either email or number which is handy if you ute the calls.

7 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Compare the Market is fantastic.

Compare the Market is fantastic. It takes the hard work out of comparison with all suppliers of services such as insurance.
I was able to compare about 12 car insurers and make an informed choice. Highly recommended.

7 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Your staff member that assisted with…

Your staff member that assisted with getting the policy was extremely helpful and informative. She listened to what was important to me and my family and guided us to the best policy. Extremely satisfied with the service.

7 agosto 2020
Non scritta su invito

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