Compare the Market Australia Recensioni 6.022

TrustScore 2 su 5

2,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Commercial Bias on this website. Tried comparing the market for health insurance, they don't mention HIF because they are not listed on their commercially agreed list. Basically, you're comparing... Leggi di più

Valutata 1 stelle su 5

They gave me a vero on ebay claiming they have the word "meerkat" trademarked. If they are happy to lie about something stupid like that, they can't be trusted.

Valutata 1 stelle su 5

It’s easy to use, but the pricing is horrendous. I used compare the market for my small business liability insurance. I got the first invoices of what I actually paid for, a whopping 35% of my premium... Leggi di più

Valutata 1 stelle su 5

Why bother! I went on to this site to get a car insurance comparison. The quote from Woolworths Everyday was $844.65. When I went to the link provided in the quote to finalise the transaction I answ... Leggi di più

Dettagli dell'azienda

  1. Consulente finanziario

Informazioni su Compare the Market Australia

Scritti dall'azienda


comparethemarket


We've helped over 5M Aussies find a better deal!

  • No hidden fees
  • You pay $0 to compare on our website. That’s how it will always be.
  • We save you time
  • Why visit 10 websites to find a better deal when you can visit one?
  • We make it easy
  • Easily compare prices, features & benefits in just a few minutes.
  • No messy paperwork
  • Want a great price, without any hassle? Relax, we handle the paperwork.

comparethemarket

Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

6022 recensioni

5 stelle
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1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

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Valutata 2 stelle su 5

Unsolicited Phone Call after using the Website

I was just on the website comparethemarket.com.au to compare health insurance. I went through a wizard, that among other things, asked me to provide my phone number. 5 minutes later I got a phone call from them thrying to sell me health insurance. I did not explicitly consent to get solicited for health insurance via the phone.
This practice is not legal in Australia. Under the APPs, organisations must not use or disclose personal information for direct marketing purposes unless certain conditions are met, such as the individual's explicit consent.

13 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I recently changed electricity…

I recently changed electricity companies at the guidance of compare the market. A huge mistake . A month in and my electricity bill increased and the recommended company does not have plans that suit my solar system and I also lost my off peak rates. Very disappointed and won’t be recommending compare the market to anyone

31 gennaio 2023
Non scritta su invito
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Risposta di Compare the Market Australia

Thank you for your review. We strive to find our customers the right deal based on the details that you have provided. We would like to investigate this further and kindly ask that you please contact us on customerresolutions@comparethemarket.com.au

Valutata 1 stelle su 5

Take care and shop around!

Got my 4 quotes for house and contents. Then my renewal notice arrived from Budget Direct for$861.36 (up 25% from last year). However, Budget Direct was the cheapest of the 4 Compare the Market suggested... same information so comparing apples with apples etc.
To my horror your quote was $1599. Same company so who is getting the $700 difference??? Just be warned. CR

5 marzo 2023
Non scritta su invito
Valutata 1 stelle su 5

Warning: Do not use them

Warning: Do not use them! Once they have your contact details they spam you multiple times per day from many numbers even after you ask to be removed from the database.

24 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

Misleading sales information

I got an AGL connection through them despite already being an AGL customer through another connection on the understanding that I don't lose anything if I directly apply to AGL. I ended up losing the Amazon prime subscription given to direct clients. They maybe covered legally but they misled me in the spirit of the law. So I would strongly suggest caveat empte/buyer beware if you use the site or directly apply because there is no benefit. very very disappointing.

1 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

very disappointed service

very disappointed service. i was told incorrct info when switched my health insurance policy and now facing large out of pocket medical costs. do not use their service

6 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

I was convinced to change private…

I was convinced to change private health insurance from BUPA to NIB, after I had changed for a lower premium I found out that what I had been told was not correct. ie dental and optical claim was per policy not per person, they has included the government rebate which I did not want done. When NIB was contacted they said that they couldn't do anything about it, because it had been set up by "compare the market".
I would not recommend "Compare the market" do your own research. They are not interested in getting the best deal for you, only in making the best commission for themselves.
I am now back with Bupa, but lost conditions on a old policy that had been discontinued.

3 novembre 2021
Non scritta su invito
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Risposta di Compare the Market Australia

Thank you for your review. We strive to ensure both the website and call centre experience as simple and straightforward as possible. Our consultants receive continuous coaching and training to give you the best advice and help you find the right deal. It is concerning to hear this was not your experience. Please contact us on customerresolutions@comparethemarket.com.au with your details so we can investigate this further.

Valutata 1 stelle su 5

I found a better deal myself

I found a better deal myself after being disappointed with the results returned by Compare The Market.
I think thye only compare some of the market and push products owned by their parent company

29 settembre 2021
Non scritta su invito
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Risposta di Compare the Market Australia

Thank you for your review. We strive to find our customers the right deal based on the details that you have provided. You might not see a long list of results from us because we curate the most appropriate products based on your needs, so the choice is easier for you. it If you feel the right option for you wasn't available, please contact us on customerresolutions@comparethemarket.com.au so we can investigate further.

Valutata 1 stelle su 5

Home insurance quote.

The home insurance quotes were more than double what I am already paying. Absolute waste of time.

14 settembre 2021
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Risposta di Compare the Market Australia

Thank you for your review. We strive to find our customers the right deal based on the details that you have provided. You might not see a long list of results from us because we curate the most appropriate products based on your needs, so the choice is easier for you. it If you feel the right option for you wasn't available, please contact us on customerresolutions@comparethemarket.com.au so we can investigate further.

Valutata 1 stelle su 5

Very pushy over the phone, outright lied.

When I asked for an online quote I was bombarded with calls for days. Finally when picking up I spent more time going through every detail AGAIN because the operator didn't have access to my initial inquiry, all except my phone number apparently. Very pushy and relentless and treated me like a child. Would not send me the PDS. Watch out for the operator trying to avoid questions by going off-topic. Very manipulative. Lost all trust. Thanks for nothing Compare The Market and Zoe.

31 agosto 2021
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Risposta di Compare the Market Australia

Thanks for your review. We set for ourselves a very high standard of service and are grateful when customers take the time to alert us to instances where we have not upheld this standard. Our consultants receive continuous coaching, training and feedback, so if you'd like to provide any further detail or specifics for your situation, we'd love to hear from you via customerresolutions@comparethemarket.com.au.

Valutata 5 stelle su 5

Speak with Rohan!

I spoke with Rohan today as I thought I was paying a little too much with the health fund I was currently with. Rohan managed to find me the exact same cover with all the extras I wanted saving me $30 a fortnight on Payments. He was also very lovely to speak with

16 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

The Best!

Have just finished speaking with Aidan regarding switching health funds. Helpful, knowledgeable, and an absolute pleasure to deal with. Aidan should write a manual on excellent customer service. Compare the Market is the best comparison site and the only one I would use as every time, I am blown away by their service. Thank you for never disappointing me.

4 giugno 2021
Non scritta su invito
Valutata 2 stelle su 5

They gave me 5 quotes all more…

They gave me 5 quotes all more expensive that my renewal notice. They even quoted a price dearer than my renewal with the the same company.....

12 maggio 2021
Non scritta su invito
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Risposta di Compare the Market Australia

Hi,
We are sorry to hear that our service did not meet your expectations. We do appreciate you taking the time to provide your feedback.
Unfortunately it appears we were unable to assist you to find a great deal this time but we hope to be able to assist you in the future.
If you would like further information on why your quote was priced as it was then please contact our team at Customer Resolutions Team at customerresolutions@comparethemarket.com.au and they will be able to assist you further.

Many thanks.


Valutata 5 stelle su 5

I just had the most amazing customer…

I just had the most amazing customer service experience from Georgia .

She was absolutely lovely to speak to, asked just enough information, shared her insight , attentive and brought humour to the call .

I normally hate these sales call but this her service has actually been exceptional .

Well done Georgia and I hope trust pilot/compare the market provides the rewards and recognition you deserve for being ace at your job 👏🏻

11 maggio 2021
Non scritta su invito
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Risposta di Compare the Market Australia

Thank you so much for providing this great feedback for Georgia. We will ensure she receives recognition for providing such a good customer experience.
We appreciate you taking the time to provide this feedback.

Many thanks

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