I had an issue with my car as it had a fault from the dealership so I made a complaint. Close brothers handled it well and I was satisfied with my outcome as they helped make sure the dealership didn’... Leggi di più
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I had an issue with my car as it had a fault from the dealership so I made a complaint. Close brothers handled it well and I was satisfied with my outcome as they helped make sure the dealership didn’... Leggi di più
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Hi I had a bad experience with the 1st case handler she didn't seem to no wat she's was doing. To gather evidence to build a case.to reject the vehicle.. The second case handler was very good and prof... Leggi di più
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My son bought a Rs3 last Christmas it’s still at the garage awaiting delivery back to him, And it’s nearly Christmas again unbelievable these people ! His case handler Would not support him either... Leggi di più
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The reply time is excellent plus if not techno savy they break it down for you They excel in customer service pity more companies couldn’t offer the same level of customer service training
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Scritti dall'azienda
Close Brothers is a UK specialist banking group providing lending and deposit taking.
We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.
Our Banking offering includes specialist and secured lending, and deposits for small businesses and individuals.
Commercial: Hire purchase; leasing and loans for capital assets; debt factoring; invoice discounting; asset-based lending; and other specialist financing for SMEs.
Retail: Used car, motorcycle and light commercial vehicle financing; insurance premium financing; and savings products for individuals and corporates.
Property: Development finance for residential properties; funding for commercial properties; refurbishment and bridging finance.
10 Crown Place, EC2A 4FT, London, Regno Unito
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Close brothers stuck by me after my previous 2 car purchases didn't happen because of a problem with both cars, but they gave me finance for the 3rd time and this time it's going to happen. Thank you close brothers Ur the best.👍

Risposta di Close Brothers
Jordan was very helpful and had all the patience to run through the entire process and assist wherever required. The entire process was nice and simple with no fuss.

Risposta di Close Brothers
I found it easy to apply for a car loan; it was approved, and all the paperwork was sorted quickly. I was lucky enough to be able to pay off early[lottery win]; it was straightforward to do, and I would use again

Risposta di Close Brothers
Clear,concise contract.Coming from a trade where there is no margin for error,i tend to set my bar quite high!In my opinion the transparency and articulate format that these guys provide deserves recognition.From memory it is nigh on ten years since my last finance agreement with them,during which time our world has become vastly more digital.Despite these changes,both of my experiences with this company have been top notch in every aspect.It is comforting to conclude that integrity and honesty still matter in a chaotic world!

Risposta di Close Brothers
Not one problem from start to finish of car loan , easy to work with, would easily recommend to anyone who asked thank you

Risposta di Close Brothers
This is my second dealing with close brothers and have to say it has been one of the easiest companies to deal with for finance, along with an easy access login account where I can check, update and pay as well as my direct debit, always had a good response from them too
Thank you

Risposta di Close Brothers
Great communication and quick decision, always helpful and offers sent out are very good,over all a happy customer. 😁

Risposta di Close Brothers
I had a car rejected and the treatment and length of time taken is ridiculous.

Risposta di Close Brothers
Great experience, everything was clear and concise, no problems at at thanks.

Risposta di Close Brothers
Excellent treatment and good service; the staff are cooperative and helpful.

Risposta di Close Brothers
From what has been the worst year for me, Close Bros certainly changed my year around. Such a non stressful experience purchasing a car. Levi made everything so easy from start to finish. Thank you 🙏

Risposta di Close Brothers
I had a very fast and professional dealing with Close Brothers. Everything was done clearly and without any forced stress.
Thank you

Risposta di Close Brothers
It’s early days for me but. So far things went very smoothly that just leaves me to thank your team

Risposta di Close Brothers
Terrible, worst finance company. They take ages to contact you back or don’t at all, they tell you lies and then don’t give you your money back when you’re entitled to it. I would advise to never use them. They take absolutely ages to resolve issues.

Risposta di Close Brothers
Very easy company to deal with any problems can be solved with ease and staff are always willing to assist with transactions

Risposta di Close Brothers
My finance agreement is at end and unfortunately I am currently not working and I don't have the £6500 final payment , I have called close brothers about 4 occasion to discuss my options , I HAVE NEVER MISSED A PAYMENT NOT EVEN 1 DAY IN THE LAST 4 YEARS and NO-ONE advanced me that I had the option of selling the car privately and the pay them the money owned , I called today 8 July 2025 at 2.30pm and spoke with Paul who explained it all to me and gave me all my options including that I am able to sell the car privately. The staffs should all be trained by Paul and stop making it difficult .

Risposta di Close Brothers
Very helpful staff sorted everything out for me with a matter of hour highly recommended will use again thank you for all your help

Risposta di Close Brothers
Had a problem with my car and wanted to write a complaint and see about if I could get a refund I spoke to a really nice man called Conwall that’s gave me as much help as I could ask for and pointed me In the write direction and made the complaint for me would highly recommend financing with these guy they are great

Risposta di Close Brothers
From start to finish my experience with Close Brothers Group was absolutely superb and if I need finance again I will not hesitate in getting in touch with them.Thanks to all the staff.

Risposta di Close Brothers
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