Was going to order but the website is crap Says 10 % to sign up then doesn’t apply it Substandard service won’t be using
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The man I spoke to was so helpful and knowledgeable about Sheepkins. The delivery was 1 working day and the rug is beautiful. Its full and thick, 6/7 cm pile, soft and the perfect shade of Light Taup... Leggi di più
Arrived quickly but disappointed with product. Strange colour and sewn together with one side not reaching the other. I have always bought from city cows but this is the second item which is questio... Leggi di più
L'azienda ha risposto
The front fury area is very nice but disappointed that the back zip side is not the same quality as the front i think I could get better ones that are fully covered for less money than I paid for thes... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
City Cows is the UK's largest cowhide rug and handcrafted cowhide furniture retailer. We sell a wide range of natural cowhide rugs, and a selection of rugs available in other finishes, including metallic cowhides and zebra printed cowhide rugs. Whatever style your home is decorated - whether it's traditional or modern, we are sure to have a cowhide rug to suit your home decor. In addition to cowhide rugs, we also sell a wide choice of other animal skin rugs including reindeer hides and sheepskin rugs. We also stock a huge selection of Moroccan Berber rugs, all of which are handwoven using live organic wool and are imported directly from the Beni Ourain tribes of the Atlas Mountains.
Informazioni di contatto
Unit 37/38 The Spinny, OX7 5XL, Chipping Norton, Regno Unito
- 0207-099-6616
- sales@citycows.co.uk
- www.citycows.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Didn’t receive my order
Didn’t receive my order! Telephoned to complain and nobody had the decency to phone me back! Diabolical company, would never deal with them again
Very poor customer service had an issue…
Very poor customer service had an issue with a foot stool I bought that is defect does not sit flush to floor it is rocking. After calling everyday for 5 days and sending 3 emails no reply from the company to try and resolve this issue. After being told by call handler they have escalated for urgent call back. Extremely disappointed in their customer service having spent over £200 on a foot stool. Will not be using this company again.

Risposta di City Cows Cowhide
We are selling our house and needed a…
We are selling our house and needed a rug for the next day I phoned the guy on the phone asked which rug I gave him the numbers he said order it online I’ll start packing it now you’ll get it tomorrow and I did a big thank you city cows great service
Don’t think just do..
Absolutely lovey cushions - great quality, good size and inserts included. Am very happy as exactly as website photos - Gorgeous!
Sent the wrong item now won't respond…
Sent the wrong item now won't respond to me. The rug is grey and I ordered a brown and white cow hide rug, despite emails and numerous phone calls no body calls back and no response to email. Now raised a dispute with Paypal so I can get a refund. Very disappointing customer service - wish I'd read the reviews before purchasing.

Risposta di City Cows Cowhide
City Cows owe refund money.
Bought quite a few rugs from City Cows and liked them all except one, it just wasn't right for the space. Messaged Nick amd he said to return it and he would refund my money (almost £900). I sent it by courier and know they received the rug, it's back up for sale on their website. However, that was TWO months ago and despite many calls/messages, I have not been refunded. I am really frustrated with the lack of decency shown by this company.
*The reply, below, posted by City Cows states that my credit card has been refunded and this just isn't true.

Risposta di City Cows Cowhide
Item as described
Item as described, is a really gorgeous rug. Great size and colours. Delivered as expected, would recommend and use again.
Nick the owner is 5 Star
Nick the owner is incredibly helpful, engaged and a consummate professional.
Hairy seats…
Excellent customer service & lovely product ( hairy sheepskin seat covers/pads). Now have in grey black & baby pink, look funky on old dining chairs painted white & very comfy too.
Cowhide cushions exactly as described
Cowhide cushions exactly as described.
Fabulous quality and very stylish.
Sheepskin Rug
Received my sheepskin rug which is lovely however I got the Vole colour and not Taupe which I ordered. Happy to keep the rug received however I have noticed the price has been reduced by £10!!! Delivery was a little slow but I spoke to a lovely lady at customer services who sorted this out, I understand how hectic it can be when there is a sale on as I work in retail myself.
This is my third order from City Cows and would order again.
Given the 4 star only because of the wrong colour and price reduction.
🤩 beautiful cow skin
🤩 beautiful cow skin. The rug pictures on the website are very clear and the rug was even better when it arrived 🤩
I also ordered a bag the body of the bag was lovely but the straps are a bit basic would look better with row of stitching on both edges of the handles
Would recommend buying off city cows 🤩
Thrilled with my new, now fav bag
Bag was exactly as pictured. Quality very good. Had loads of compliments and would definitely recommend and buy again. Delivery on time..infact sooner than expected.
The cowhide rug i initially ordered was…
The cowhide rug i initially ordered was the wrong colour so it it back and ordered a replacement. The service I received was very good
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







