Die Qualität ist erstaunlich gut, vor allem dafür dass vieles oft im Sale ist. Mit H&M oder C&A kann Ciciful problemlos mithalten. Ein Angebot für den europäischen Markt ist verfügbar, was Liefer... Leggi di più
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Überteuerter Müll. Wish/Temu Qualität, nur teurer. Das Material ist sogar noch billiger als angegeben. Fühlt sich nach Regenjacke an. Die Bilder zeigen nicht den tatsächlichen Artikel, der abgebildet... Leggi di più
L'azienda ha risposto
Incorrect sizing sent and thy they only credited the paid ammo in removing dollars of discounts from a previous return. Never use them the material is cheap, and sizing is way off from what is exp... Leggi di più
L'azienda ha risposto
I ordered and confirmed these pants, then got a response that they were sold out and offered another color, that was also confirmed and then I get a 3rd email saying these are sold out. You need to... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
Informazioni di contatto
2,3
Scarso
285 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I absolutely love ordering for this…
I absolutely love ordering for this website 💯 they are very nice I never had no problem with anything really amazing response team can't say nothing bad clothes very nice cute good fabric I always get so many complements when I ware the clothes are absolutely stunning fit perfectly definitely will be ordering more this is my 3 time ordering from them and I had no issues at all can't wait for my new order to arrive so I can shock people with how stunning the clothes really are.
3 giugno 2026
Non scritta su invito
Risposta di Ciciful
Hi ,
Thank you so much for your wonderful positive review! We’re thrilled you love our clothing and our customer service. It means a lot to hear you receive lots of compliments. We look forward to your next order and are happy to keep serving you.
The Ciciful Team
Wrong Items over and over again
I first did an order of 7 items and 3 of them wasn't at all what I ordered and paid for. They didn't offered me a refund but only a cedit coupon that even wasn't equivalent of the price of the Items I paid for... The catch is that you can't combine coupons with any sale on their website. So with the coupons, I was only able to by 1.5 Items, so I took 2 and had to paid the 16$ shipping fees again. When I receice the new order : same thing ! One of the items wasn't at all what I ordered. And this time they where not willing to refund me the value of the coupon that I use, only the diffence that I paid on the Item and nothing for the shipping fees or course. On a 51$ value Item, they told me the best they could do is to refund me 6,46$, saying that's what I paid (the other part was paid with the previous credit coupon). I'll never buy anything else from them. This company isn't serious at all.
25 maggio 2026
Non scritta su invito
Risposta di Ciciful
Dear Julien,
We are truly sorry for the repeated issues with your orders and the unsatisfactory solutions we provided, which have caused you so much trouble and frustration.
We highly value your feedback and take your experience very seriously. Please kindly get in touch with our customer complaint team and provide your relevant order information. Our dedicated team will conduct a thorough investigation into your case and strive to offer you a reasonable and satisfactory solution as soon as possible.
Best regards,
The Ciciful Customer Complaint Team
complaint@ciciful.com
Incorrect sizing sent and thy they only…
Incorrect sizing sent and thy they only credited the paid ammo in removing dollars of discounts from a previous return.
Never use them the material is cheap, and sizing is way off from what is expected too.
25 maggio 2026
Non scritta su invito
Risposta di Ciciful
Dear Max,
We are truly sorry for the ill-fitting items and the unpleasant experience brought by the return process.
We have reviewed our email correspondence and noticed our team has come to an arrangement with you.
Should you have any further concerns later on, please do not hesitate to get in touch with us.
Best regards,
The Ciciful Customer Complaint Team
complaint@ciciful.com
Shipping has been pretty accurate from…
Shipping has been pretty accurate from every order. The Customer Support Department have handled response/turn around time expeditiously. The products are exactly as shown when making my selections and for myself, the merchandise are ture to size.
29 aprile 2026
Non scritta su invito
Risposta di Ciciful
Hi Demetric ，
Thank you so much for your feedback!
We're delighted that you're happy with our accurate deliveries, fast and effective customer service, and product consistency in both appearance and sizing.
We look forward to serving you again soon!
The Ciciful Customer Complaint Team
complaint@ciciful.com
Sold out / Confirmed order/ Said shipped
I ordered and confirmed these pants, then got a response that they were sold out and offered another color, that was also confirmed and then I get a 3rd email saying these are sold out.
You need to get a better grip on inventory management and say confirmed. Lame.
15 aprile 2026
Non scritta su invito
Risposta di Ciciful
Hi Cope,
We're truly sorry that your shopping experience with us was less than pleasant.
We understand your disappointment, especially after trusting us with your order. Your feedback matters more than you know — we are taking it to heart and will be working on improving our inventory management to avoid similar problems going forward. Thank you for giving us the chance to do better.
We hope to make your next experience a much more positive one.
Sincerely,
The Ciciful Customer Complaint Team
complaint@ciciful.com
I made two purchases
I made two purchases, did not receive the products, and did not get my money back.
29 marzo 2026
Non scritta su invito
Risposta di Ciciful
Hi Joilson,
We truly understand the frustration this may have caused.
After careful verification, we confirmed that your two orders could not be delivered as expected solely due to incomplete or incorrect address information. For your future purchases, we kindly suggest that re-verify the shipping address at checkout to avoid similar delivery problems.
Please rest assured that we are already on top of your case, and the necessary refunds for both orders have been submitted for processing. Once completed, you will receive our email notification.
If further assistance is needed, please do not hesitate to reach out.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Total waste of time fake site
Total waste of time fake site. Placed an order 28th Feb, 2 weeks later hadn't even shipped. Emailed them, they replied saying I had ordered a pre-order item. Nothing on the site said it was a pre order item and in fact the item stated (and still does) that it is in stock and will be shipped in 24 hours. They then said they will ship it within 10 days. Another 10 days passed still not shipped. Bunch of liars, stay well away
26 marzo 2026
Non scritta su invito
Risposta di Ciciful
Hi Andy，
We sincerely apologize that your order was not dispatched on time. We know how important timely delivery is, and we regret that we fell short in this instance.
Your experience matters to us, and we are committed to raising our service standards based on the feedback we receive.We are truly sorry for any inconvenience or frustration this may have caused, and we are confident that we can deliver a higher standard of service in the future.
Sincerely,
The Ciciful Customer Complaint Team
complaint@ciciful.com
Buyers Beware! China-based retailer. Not trustworthy!
Proceed with extreme caution!
Ciciful is masquerading as a normal online store. It is not. The website is really the front-end for a China-based store, similar to the big Chinese retailers like Ali. This is why shipping takes such a long time.
The major problem, from my experience and reading online reviews, is that Ciciful does NOT have products in-stock. Instead, Ciciful has to source items from the manufacturer when you place an order. This takes a lot of time in addition to the shipping.
For example, I ordered an item which the website clearly states “The item is in stock and will be shipped in 24 hours at the latest”. Almost two weeks passed and my item still hadn’t shipped, so I contacted Ciciful. They responded within 24 hours (which to be fair is positive!) and confirmed they couldn’t fulfil my order anytime soon. Instead, Ciciful cancelled my order and processed a refund.
Now, due to exchange rate fluctuations, I was actually refunded less than I paid, plus I wasted time placing an order which Ciciful couldn’t fulfil. This is simply not good enough! Ciciful cost me time and money and offered nothing in exchange.
Also, Ciciful told me they would remove the stock and dispatch claim from their website. However, now, several weeks later, the item’s webpage still states the item is “in stock” and “will be shipped in 24 hours”. Ciciful CANNOT be trusted.
The most frustrating thing about Ciciful is that the website lists so many unique items that are difficult to find elsewhere, but it is incapable of delivering any items quickly. If Ciciful could dispatch items quickly and with fast shipping, it would be unbeatable.
So, save yourself time and money… pay attention to the Trustpilot reviews and buy from another online website. Even if you can’t find the exact same item, don’t order from Ciciful – it is just going to waste your time, energy and money.
If you shop with Ciciful, you will be disappointed.
21 marzo 2026
Non scritta su invito
Risposta di Ciciful
Hi Michael,
We sincerely apologize for the frustration and disappointment you encountered .
We understand how important accurate stock information is. The situation you described does not meet the standard we strive for. Please know that we have reviewed your case, and we are currently implementing stricter controls to ensure and improve to prevent delays like the one you encountered.
We also hear your concern about the refund amount affected by exchange rate fluctuations.We have reviewed the order records. Regarding your refund, we have indeed completed the full processing on March 19th, and the original payment method was used for the refund.Please understand that when making a refund, the amount of local currency you actually receive will depend on the exchange rate applicable to PayPal or your financial institution at that time, as well as any fees.
We’re sorry we let you down this time, and we’re committed to doing better.
Warm regards,
The Ciciful Customer Complaint Team
complaint@ciciful.com
Happy/Not Happy
My first shopping experience with Ciciful, was great. Product took a while to get to Australia but arrived and I loved it. It was a green one peice with shoulder pads for an event. Top quality.
Second shopping experience I spent AUD$360. Wait time is a bit annoying.
One peice I purchased I am unhappy with. It is not what the picture portrayed and iv asked to return but still waiting to hear back.
I also didn’t receive one of my outfits and I believe it hasn’t even been sent yet. Haven’t heard back. The other outfits and shirt I received aren’t quite the quality I was expecting for the price however over all am happy with them. They are different and are a vibe.
Hopefully this last shopping experience ends up being a positive one and I hear back.
28 febbraio 2026
Non scritta su invito
Risposta di Ciciful
Hi Jarrod,
We truly value your feedback and want to ensure that every concern is addressed properly.
Regarding your concern about not receiving a response to your previous inquiry, we have thoroughly reviewed our email records. According to our system, your original message was received by our customer service team on February 26th, and a reply was sent from our end on February 28th. We sincerely regret that this response did not reach you.
It is possible that our email was redirected to your spam or junk folder by your email provider. We kindly suggest that you check these folders to see if our correspondence is located there.
Please be assured that we are actively monitoring the progress of your rest order. We will update you via complaint@ciciful.com . Please pay attention to our emails.
If there's anything else we can assist you with, please feel free to reply directly to the email.
The Ciciful Customer Complaint Team
complaint@ciciful.com
They lied the whole time
I ordered a couple of items on PRE-ORDER, they spent weeks and weeks saying they were expediting the production of my items, and then they told me they were out of stock!
How did they go out of stock if I ordered them on pre-order???
Don't buy from them, it is a scam.
22 febbraio 2026
Non scritta su invito
Risposta di Ciciful
Hello Victor,
We know this is frustrating, and we are genuinely sorry that we did not meet the expectations you had for your order.
We have immediately brought this situation to the attention of our management and relevant departments. They are currently reviewing our inventory processes to ensure we can prevent such issues in the future. We are committed to learning from this mistake.
Thank you for your patience and understanding.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Wrong item delivered
I ordered a snake skin jeans set for men.. these people delivered me a dress. Like really,, how can you confuse a men's set for a dress???? I requested a full refund. Hell it took 4 months to deliver the wrong product.. these people need to be shut down. Had I known they were in China, I would've never shopped with them.. ordered this suit in October,, got a dress in February.. don't shop with these people
7 febbraio 2026
Non scritta su invito
Risposta di Ciciful
Hello Connell,
We sincerely apologize for the significant inconvenience caused by your recent order.
This is certainly not the level of service we strive to provide, and we completely understand your frustration. Please be assured that this incident has caught our full attention.We are taking this very seriously and are focused on making improvements to ensure that every order is packed correctly and shipped on time.
Please rest assured that the refund has now been processed.The funds have been released back to your original payment method.
Once again, we are truly sorry for the disappointment and inconvenience.
The Ciciful Customer Complaint Team
complaint@ciciful.com
A Unique and Attention-Getting Line of Clothing
Well-made, unique and one-of-a-kind clothing for guys that like to be noticed. I’ve received several compliments on the outfits I’ve purchased from this site. And their customer service department has always been fast, friendly and thorough. I’ll definitely be ordering from Ciciful again and will continue recommending them to others.
4 gennaio 2026
Non scritta su invito
Risposta di Ciciful
Hi Christopher ,
We sincerely appreciate you taking the time to provide this valuable feedback.
We're delighted that our clothing has helped you stand out and that our customer service met your expectations. Knowing you'll be back and are recommending us to others is truly rewarding.
We can't wait to see what you pick next!
The Ciciful Customer Complaint Team
complaint@ciciful.com
Prompt email replies and prompt…
Prompt email replies and prompt shipping.
12 gennaio 2026
Non scritta su invito
Risposta di Ciciful
Hi Keith，
Thank you for your recognition of our shipping service and the promptness of our responses.
Please feel free to reach out anytime if you have further questions.
The Ciciful Customer Complaint Team
complaint@ciciful.com
I love the item that I ordered
I love the item that I ordered. It was exactly like the picture online…it also fits just how I had expected it to fit
25 gennaio 2026
Non scritta su invito
Risposta di Ciciful
Hi DEMARCUS,
We truly appreciate your review.We’re so pleased that you’re satisfied with your purchase and that it matched your expectations in both look and size.
Please don’t hesitate to reach out if you need anything in the future—we’d be delighted to assist you again.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Great and unique Clothes , Good Prices
This company produces clothes that made me the star of many a festival or party. I truly enjoyed the quality of the clothes I bought there and the price was more then just ok for what I got.
20 giugno 2025
Non scritta su invito
Risposta di Ciciful
Hi Stefan，
Thank you for choosing us and for highlighting the quality and value of our clothes! We're so happy to have helped you stand out on special occasions.
Can't wait to see what you choose next!
The Ciciful Customer Complaint Team
complaint@ciciful.com
If I could give no star i would…
If I could give no star i would companies like this should not be allowed to sell in the UK. Absolute scam advertise a product and something else arrives SCAM do not buy or have anything to do with them
1 dicembre 2025
Non scritta su invito
Risposta di Ciciful
Hi,
We sincerely apologize for any inconvenience caused.
We tried to identify your order ID via your username here to look into and take care of the issue but failed. Therefore could you please provide us with your order details, such as the order number and the email address used for the purchase? Or may we request you to email us at the email address below?
This will assist us in locating your specific order and initiating the necessary steps to resolve this issue.
Thanks in advance.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Order a costume for Halloween and I…
Order a costume for Halloween and I received it before the date
30 ottobre 2025
Non scritta su invito
Risposta di Ciciful
Hi Scott ,
That's wonderful news—thanks for letting us know!
We wish you a pleasant weekend and we're here if you need us.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Don’t do it!!!
This is now the second time I’ve ordered from Ciciful and after giving a second chance due to a not good first experience I should have just taken that as my clue to no longer order from here. The first order I was sending a completely different item than what I ordered and given a small “credit” for the store. I purchased these next two items and they arrived and they clearly have their own made up sizing chart because the size I ordered was no where near what a normal size should be. Now having to go through the return process again which is NOT easy I’m told I cannot return and only worth a few dollars because I was never refunded fully from first order. I will never do business with this company again and will be sure to share my experience with others so they too do not get sucked in to purchasing from this sketchy company.
1 settembre 2025
Non scritta su invito
Risposta di Ciciful
Hi G A,
We're sorry for any inconvenience this might have caused you.
To help us better understand and address the issue, could you kindly share order datails via complaint@ciciful.com? Our team will review them within 24 hours and follow up for you.
We look forward to hearing from you soon.
The Ciciful Customer Complaint Team
complaint@ciciful.com
This brand is just full of crap
This brand is just full of crap. What's displayed on the website is far, far, far from what is delivered. There is absolutely no match to what one's paid for. Such a total rip-off and totally deceptive. Ciciful is just sinful and needs to be held accountable for dodging customers. I spent $53 on a product that isn't worth even $5. Utter rubbish, extremely bad quality and let's not even talk about size.
10 ottobre 2025
Non scritta su invito
Risposta di Ciciful
Hi Abhilash ,
We are truly sorry to hear that you are disappointed with the quality of our product.
We fully understand your concern and want to make things right. Your satisfaction is important to us, which is why we have a 30-day return policy . Please reach out to our customer service team, and they will guide you through the return process.
We truly appreciate your patience and understanding.
The Ciciful Customer Complaint Team
complaint@ciciful.com
Halloween Costume
The item came about three weeks after I ordered. Its a cheap version of what you see online. I ordered a halloween costume but its too cheap to actually wear out. The return process is so intense its not even worth it. I wouldnt order from them again.
4 ottobre 2025
Non scritta su invito
Risposta di Ciciful
Hi Jamie O'Connell,
We're sorry for the disappointment caused and are here to help.
To ensure we can track your previous message, we looked up your account but found no contact history under your order email. Please be assured that your satisfaction is our priority, and we fully stand by our 30-day return policy. We have already emailed the detailed return instructions to you directly. Once we receive the returned item, we will promptly process your refund.
Thank you for your cooperation. We are fully committed to resolving this for you.
The Ciciful Customer Complaint Team
complaint@ciciful.com
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