Chevrolet Recensioni 119

The motor blew at 106k. 2017 equinox. Worst car I have ever bought. My 2013 honda crv outperforms and outlast this by far. Bought it from James Chevrolet of Johnstown 2 years ago. They said my warranty was up on the 6th and it will be 10k to replace my motor. I'm still making payments on this vehicle this dealership only wants your money. Had my cruise set from Amsterdam to Albany my daily commute. 15 minutes in the rpm's went high and the vehicle felt like it was in neutral. Then it shut off and came back on but not running. I pulled over and their is oil and metal everywhere. I honestly don't think they do as thorough of a job like mangino or depaula. Then they said they want a $150 fee to diagnose it. I said you need $150 to look at it and say yup it's blown. Then said 10k to replace it. After being a repeat customer. This is why I don't want to give them my business. Better off going else where. My Silverado no problem the equinox absolute horrible. I don't know the difference between this dealership and a buy here pay here. I feel like I have been robbed and your establishment makes millions but can't take care one of their vehicles that was supposed to be certified and undergone a thorough inspection. Willing to bet no compression test was done on that motor because it was weak.

My review is pending.
Bought my 2023 Chev Bolt EUV and took delivery April 6 2023. Loved it from day 1 . Range claimed was 383KM fully charged and was accurate. I commute 63 kms each way to Toronto daily and do courier work there. Zero issues with Bolt though radio is not great. Now have 109000 Kms on vehicle and range is down to arround 280Kms each morning and I know its winter but thats 30% belor what it started as. Last full winter it never dipped this low Usually arroung 340. Im now having ussues copleting a full day of work without needing to charge on the go.It will cost 147.00 to have the battery checked and warranty of 160000Kms olnly covers battery manufacturing defects. Never was told this. I will get battery tested at GM dealer. As it stands now my trade in value is less than if the vehicle was gas powered due to battery fear. Ive saved a ton all together BUT a 10000.00 battery replacement sort of screws up the savings.
Hense the ON HOLD for final review

I could have been their poster child for EV satisfaction or possibly their greatest nightmare. I do not like to be told to bend over and this feels like that

BUYERS BEWARE
I hate to give one star-would prefer to give zero since I feel that I have been totally ripped off. I have been leasing GM cars for 30 years-generally 3 year leases for 15,000 miles/year and I have never been charged for "excessive wear" for the manufacturer provided tires until I turned in my 2021 Blazer RS. I am being charged $250.00/tire to replace the factory Michelin tires that should be good for at least 60,000 miles. Clearly Chevrolet is now requiring me to replace these sub-standard tires with better tires than they provided an unsuspecting lease owner. I didn't get their bill until 6 weeks after I turned in the 2021 Blazer. Unfortunately, I have already leased a new 2025 Blazer RS...this will be my last GM lease-shame on you!

I hate to even give 1 star. Lifelong Chevy man, will never buy another one again after dealing with customer service and constant issues with 2018 Silverado . Pathetic customer service. Horrendous and embarrassing for the brand

"Terrible Service and Follow-Through at Lou Bachrodt Chevrolet!"

I purchased a brand new 2022 Silverado Custom from Lou Bachrodt Chevrolet, and my experience has been nothing short of disappointing. At the beginning of 2024, I started experiencing jerking issues with the transmission. After multiple visits, the dealership finally identified the problem around May, pinpointing it as the "Transmission Valve / Part #GM19435579." They assured me the part would arrive in 2 to 4 weeks, but that was months ago. My last update was on 08/21/24 because I was there for an oil change.

Now, it’s November, and I haven’t received a single call or update about the status of the part. This delay is unacceptable, especially since the truck has under 36,000 miles and was covered by the bumper-to-bumper warranty at the time of diagnosis. As a General Contractor, I rely on my truck not only for transportation but also as an essential tool for my work. I have to limit my use of the vehicle, fearing it might leave me stranded—a major inconvenience and a safety concern.

This level of service, or lack thereof, is incredibly frustrating.

I am open to working with Lou Bachrodt Chevrolet to resolve this matter. However, if I don’t hear from them within the next week, I will escalate the issue by filing a complaint with the State Attorney General. I’m sharing this review on multiple platforms to raise awareness, as this is not the level of service customers should expect from a Chevrolet dealership.

Chevrolet Trax 2017
It’s better to buy a donkey. 🫏
Worst vehicle ever.
I thought I was buying a reliable vehicle, but it turns out I just bought a problem. Avoid this model—big NO!

I brought my vehicle into Premier Chevrolet for an oil change only to discover that it costs 121.00 plus tax

This service included tire rotation but they didn’t honor it because I have after market wheels

So not only have they raised the cost 30.00 they do less

While the service advisors do I great job, I would either do it myself or have someone other than Premier in Carlsbad CA do the service

WHO IN THEIR RIGHT MIND PUTS A DAMN PAIN CODE ON THE GLOVE BOX; WHEN OTHER CARS HAVE IT ON THE SIDE OF THE INNER DOOR! SPENT 30MINS LOOKING FOR IT! AND ITS UPSIDE TOO! Also their manual doesn't even indicate where to find paint information or where to find it on cruze cars. Definitely not user friendly

Mala compañía, sin moral, repugnante.

Lafayette,LA... 5 days and no diagnosis!!! Will never buy another CHEVY auto AGAIN! This is total BS! Pitiful!!!

3 years 36,000 Mike bumper to bumper is not true. I had warped rotors at 22k miles and they refused to replace them.

My 2021 Tahoe's breaks just disabled while driving the truck. I thankfully didn't kill the people (2 adults and 5 kids) in the car as we coasted to a stop. The truck was towed to a dealership who informed me they changed the battery and that is what makes the breaks disable. The Tahoe is NOT safe nor is it worth the money. Run as this company doesn't care about their customer nor their safety of their vehicles.

WELL IF ANYONE IS READING THIS ANOTHER MONTH AS GONE BY WITHOUT ANY RESULTS & THIS IS MY 2ND REVIEW FOR SERVICE CHEVROLET & CADILLAC ON AMBASSADOR CAFFERY. I BOUGHT MY TRUCK A 2023 & STARTED HAVING PROBLEMS IN NOVEMBER OF 2023. IT APPEARS THAT IF A LIGHT DOES NOT COME ON IT’S THE CUSTOMERS FAULT “BUT” THIS IS HOW I FEEL BECAUSE THIS DOES NOT MAKE ANY SENSE-I FEEL HELPLESS-THE ONLY THING I DID WRONG WAS TO GO TO THE WRONG DEALERSHIP. I’VE BEEN LEAD TO BELIEVE THAT A FUEL VALUE IS ON BACK ORDERED SINCE MARCH OF THIS YEAR & THE SERVICE DEPT IS “HOPING” THIS WILL SOLVE THE PROBLEM. THE DEALERSHIP HAD AMPLE TIME TO FIX THIS PROBLEM-THERE ARE 2 VEHICLES IDENTICAL TO MY VEHICLE & SINCE THEY WON’T ADMIT I WAS SOLD A LEMON I GUESS THEIR THINKING I WILL BE QUITE “NOT”. ALSO I DON’T WANT AN EMAILS THANKING ME FOR MY PATIENCE-BELIEVE ME MY PATIENCE IS GONE!! I WANT & NEED RESULTS NOW!!

I wanted to share my awful experience with customer service and how horribly I was treated after purchasing a BRAND NEW 2024 Chevy Trax.
Less than a week after buying this brand new car the function of opening the trunk had stopped working. It was an electrical malfunction, no one could access the trunk. I had 5 Chevrolet workers all at the same time trying to figure it out. There was no emergency latch, nothing.
Well they ordered a part and had said they will try fixing by replacing the part.
After reaching out after 2 months of waiting for the part to come in they had “heard nothing”.
I was told it would be fixed in 3 months max. After 6, close to 7 months the part finally came in. And no one reached out to me throughout the whole process to let me know what was going on. The WORST communication I have ever experienced.
I later on dealt with customer service because I wasn’t satisfied with how I was treated and it took another 6 MONTHS to receive points after being declined many times.
They are a SELFISH COMPANY that doesn’t care about their customers. It is not fair how much time and stress that I was put through. To not be granted any sort of reasonable reimbursement for those 6 months I was unable to use my vehicle.
And the quality of their vehicles and not great either. After buying a brand new car, having technical problems. And not to mention there was a recall on it 3 months after they were sold.
Not satisfied, my family has purchased cars from them for years now. But I NO LONGER recommend them and I will continue to share my experience with everyone I know before they decide to do business with this AWFUL company

I decided to pay my Chevy Silverado off as my Christmas gift to myself. So I shelled out over $28,000 in December and right after Christmas the transmission went out. Extended warranty told me the trucks are known for the problem and didn't cover it. Chevrolet's customer care agent whom the issue was assigned avoided us like a plague. We called and emailed many many times for many days and talked to so many others there except him. He was always unreachable even through their connections and they would insist you deal with J#### and make excuses for his unavailability. He only called twice and left a message stating he called. You could hear the birds tweeting in the background of his recording as he relaxed with no intention of picking up the returned calls as they were immediately returned. He did not care. The intent was to have you give up seeking support!! Well Done. $$ Money & Time Down the Drain dealing with Chevrolet!! Trash Truck & Trash Service....

LOU BACHRODT CHEVROLET
I called to have warranty work done on my 2023 Camaro. The person who answered needed my name spelled 3 times, and each letter sounded out. The name was still spelled incorrectly. They took down each warranty issue (incorrectly). I arrived for the 8 am appt. The service advisor assigned doesn't start work until 8:30. Another person took down my issues and corrected what was sent to him. About 9 am the assigned service advisor called me and I had to again correct the list of issues I reported. She stated it would take 4-5 days to diagnose ONLY my issues. "Unfortunately," I would have to pay for a rental car during that time. AFTER the diagnosis they MIGHT pay for a rental car as the repairs are being completed.

Unacceptable. I wrote off my wasted morning and frustration and picked up my car. There is no logic in buying a $40k+ car and then having to pay to rent a car when the new one is defective! I traded up to avoid these type of issues/costs.

Their address would be a great place to open a service center.

My brand new 2024 Chevy Silverado 3500 broke down in Fayetteville AR. This truck only had 34,813 miles on it. Come to find out General Motors does not manufacture this part #MC5156. We called all over the country looking for this part. We found it at Gunn Chevy in Selma TX 588 miles away. I was told multiple times the part was shipped. GM customer services, said GM will cover all costs associated with this shut down, that took 10 days to go less than 600 miles. (But only 15 minutes to install) Total out of pocket $1021.77 Plus Drivers lost wage Of $2500 Lost revenue of $10,000 I have yet to see a dime. Chevy offered me $700, LMAO. I lost almost $14,000 due to GM lack of building me a vehicle that was dependable like I was promised when I bought a $100,000 truck.

I went to Don Hewlett Authorized Chevrolet Service 1 week ago for my oil change. They asked me about a fuel system maintenance, I rejected it. And they came to me with a passenger cabin filter issue. It was around $40 and I told them "Let's change it" and they changed. Yesterday I went there to change one of my tires. They changed it and service rep brought me a paper that shows there is a warning about my passenger cabin filter. I went there today to ask this. Because we changed it last week and it doesn't make sense to change it every week like fill our gas. They started an offensive talk and I left from there. I'm sure they write same filter issue to each car that they enter their service without checking it. Because yesterday I was there for only a tire change. And I don't think anyone who change tire checks cabin air filter. Be careful. And Chevrolet HQ doesn't care about this kind of problems. They always say "Go and talk to them"

Wie fiele schon vermerkt haben, Chevrolet verläßt Europa und lässt seine Kunden im Stich. Es ist noch nicht einmal möglich diese Firma in den USA zu erreichen um eine Frage zu stellen. Ich kann meinen Chevrolet Volt nicht mehr laden. Nicht nur ich, sondern auch die Umwelt haben die Aschkarte durch Chevrolet bekommen. Gehlen Karl

Bought a 2015 chevy trax LT AWD w/66k milage from Carvana in Jan 2022. Car was stopped at inspection before it even arrived as front tires were worn and needed to be replaced. Car was nothing but a money pit. Jan a year later had to replace engine ignition coil $680 of work and cleaning. Last September $460 for manifold absolute pressure sensor, air filter, diagnostics. Then in Oct thermostat and housing $485, new battery $120, valve cover assembly, replace valve cover $430. Car now has 108k miles and broke down with a massive oil leak from head gasket seal, drive belt and tensioner. Needs new brakes, rotors and calipers. This car had a $450 problem every 3 months. I regret ever buying this. I had to abandon it, couldn't keep up with the payments, repairs and maintenance costs, had to resign at work.