Cheekboss Recensioni 

The customer service was amazing and the underwear I received are the most comfortable pairs I have ever worn!

I am extremely disappointed with my experience with Cheek Boss and their VIP membership program.

First, they charge recurring monthly subscription fees without sending any advance renewal reminders or billing notification emails. Customers are given zero heads-up before an order processes, making it impossible to adjust, skip, or cancel before being charged. When brought to customer support's attention, they explicitly stated that they "do not offer renewal reminders" and put the entire burden on the customer to track billing dates.

Second, their claim that auto-fulfilled orders are based on your "Style Profile" or past preferences is entirely false. Despite my past order history showing a clear preference for colorful and patterned prints (like florals and butterflies), the system auto-filled my package with basic, plain styles. Expecting customers to maintain 7–10 items on a wishlist at all times just to avoid receiving random basic inventory is completely unreasonable.

Finally, despite sending an unnotified order filled with items that completely disregard previous preferences, support refused to waive their $6.99 exchange fee.

If you value transparency, control over your billing, and receiving styles you actually choose, stay far away from their VIP program. I have canceled my membership and will not be returning.

I recently received four pairs from Cheekboss, and I’m honestly so impressed! The material is incredibly soft, comfortable, and feels great throughout the day. The fit was also perfect, and the quality exceeded my expectations. I’m already looking forward to ordering more styles and colors. Definitely a new favorite!

HOLY COW!!! ALL YOUR ADS COULDNT BE ANYMORE CORRECT, YOU HAVE TO TRY TO UNDERSTAND!

I’ve considered purchasing for awhile but wasn’t sure if it was really worth it, ya know for bra and panties I have plenty of already 👀😂

Well, I decided to make the purchase with your new customer welcome offer to only pay shipping and handling. Also decided to add on a matching bra.

To say I am blown away is beyond an understatement! I hate clothes, but I’d like my parts to be covered when lounging around the house haha Your products are everything for that and more, not only will this be my comfy outfits for off days from work but also my everyday undies and PJs. No, I’m not kidding.
The way the underwear and bra felt like a glove on my body I was not expecting. Very flattering and felt like I had nothing on, but in a secure everything’s gonna stay where it belongs way lol

YOU HAVE SECURED A CUSTOMER FOR LIFE AND I MEAN THAT WHOLEHEARTEDLY!!!

I will keep my subscription and continue to rave about your products to any woman in my life.

THANK YOU, THANK YOU, THANK YOU AND THANK YOU AGAIN TO YOUR ENTIRE DEDICATED TEAM THAT CREATED THESE AMAZING PRODUCTS!

Terrible customer service! They have no way to cancel or change after it is placed. I emailed then right away to change my order and of course they don't respond until after it ships. They said to let me know when my order arrives and they will help with an exchange. I did that and they make you pay for the return. They sent the ugliest neon yellow/green pair that I wouldn't wish on my worst enemy! I will never use them again and will not refer people to this company. Worst experience!

Ordered 4 panties and the package has been sitting in a storage facility for 2 WEEKS! email is VERY slow to respond and they suggest to wait for another 5 days.

Everything about the product is great, they are SO soft and i honestly probably could have sized down which is nice. The customer service was also really great when I had to contact support with a question.

I ordered 05/22 and today is 07/01. It says it’s been sitting in a mailing facility with no movement since 05/26.

My daughter got the two free pair that didn't fit and she gave them to me. I liked them so much I ordered 8 more pair. They are so soft and fit really well, but after carefully following the laundering instructions a few pairs of them are coming apart. Some of them were already not attached at the top of the inner liner. A little bit too pricey unless you get them on sale.

I really love these. They are my favorite panties to wear and the quality is top tier. They’ve lasted me many years too!

I just received my first package from Cheek Boss..I'm so glad I found them on Facebook💕 They are beautiful, they are soft, and they wear so well! I am definitely going to be a repeat buyer.. the picture that you see on the website does not do these undies justice! They are so beautiful!! I cannot wait to try their bras, socks, leggings and sleep sets!! Cheek Boss is the "BOSS" of undies!!!

Extremely slow customer service. Email was the only way of communication. Their sizes are way off. Material seems like Temu. Ordered my usual fit which was way too big and then I had to pay return shipping. By the time I received the responses, my chosen patterns were out of stock and I ended up choosing completely different patterns. Would not recommend. Never ordering from them again.

I honestly love everything I've bought with them, they're so comfortable and hold up very well. The prints they have are adorable, cute and comfy? Count me in! They also send out offers all the time for deals or when there are big clearance sales, highly recommend !

When I first ordered with CheekBoss last year, I was excited but pretty skeptical because I have ordered underwear from other sites before and they weren't too great, but CheekBoss makes underwear comfortable and hardly noticeable. It's all very silky smooth and stretchy enough to fit any proportions. I truly have nothing but good things to say about this brand and what they've done for me, their support team is so lovely and helpful aswell. They have many different cute patterns to choose from but they also sell plain colors if that's not your thing. Their VIP program is great and I got more than enough underwear in the 5 months I was a part of it just from their monthly custom boxes. I would buy again in the future when I am in need of more pairs. Thank you CheekBoss!! 🩶🩶🩶

Got free panties, just had to pay shipping. They were crazy soft and comfy. So I went online and ordered 3 panties and two bralettes for over $80. That was on 5/14. Still nothing received, so I emailed the company. They do not care, and now want to charge me $9.99 to re-order. I will NEVER EVER recommend these people again. They ought to be ashamed. The panties are good, but when a company takes that much money and you get nothing, it leaves a very bad taste in your mouth. NEVER AGAIN.

I ordered four pairs and signed up for the VIP in both cheekboss and pop fit I have been waiting 2 weeks for the order from cheekboss and they have no customer service numbers that work and they have no one to answer the emails so I don't even know if I'm going to get any of my money back or my order so I will be canceling both cheekboss and pop fit because pop fit never delivered either turns out they're the same company

Garbage clothes and they steal your money (I did Not Sign up for a subscription they are charging me and will not stop had to take it up with my bank as fraud and cancel my card

I saw the free ads everywhere so I decided what do I have to loose. Well that was almost 2 years ago and about 150 pairs later. They offer 6 different cuts andI must say the boyshort cut is my favorite followed closely by the newest bikini cut. These feel like you have on nothing they are that comfy. The stretch is almost unbelievable. No binding or digging in. They stay in place no matter your movements. They offer many many prints and some solids too. I will never where anything but cheek boss from now on. Give them a try you've got nothing to loose.

I am putting 3 stars because I would give the staff and customer service aspect like 1 star. But the actual product i would say 4 or 5 stars!

Pros: super soft, stretchy, unique designs, somewhat seamless

Cons: customer service/staff is horrible on the rare occasion you do have to reach out for help. After the first wear, the undies stretch and even after washing they dont go back to non-stretchy fit so you may need to size down! If you order a mystery pack of undies, the horrible staff will literally throw in duplicates! I have gotten 3 of the same prints and 2 of the same prints in a 5 pack of undies I added on after buying from their sister company Popfit. The undies seem like they are made specifically for bigger bodies because the cheekies, briefs & boyshorts are all high waisted it seems they are designed thinking every woman in the world has a bigger belly to cover when that is not the case and if I wanted high waisted undies I would have simply ordered their high waisted cheekies!

Overall, as you can see, through my experience (and I still liked their undies and wanted to get all the cute designs that I liked so I signed up for 2 VIP subscriptions at the same time) there are a lot ore cons than there are pros! I could get over all the product design failures/issues if the staff would just be better! When I ordered something and then get a "special offer" to add a bonus 5 pack of undies for a cheaper price, the staff needs to learn NOT TO send all duplicates! That is the most ridiculous crao ever! I ordered two sets of the 5 pack mystery undies and I could understand maybe one duplicates. But I ended up getting 3 of the same print, 3 of the same print, 2 of the same print and 2 of the same print! So instead of 10 new designs, I got 4 new designs and a bunch of duplicates of those 4 designs. That tells me it's just staff not caring at all, idk maybe they hate their job or dont get paid well, who knows. But I dont want 4 new designs and a bunch of duplicates for $60! And this has happened several times between my two accounts. It is just soo dumb. And this lack of caring from the staff is literally why once I get all the designs I wanted, I will just close out both of my accounts and never be a return customer. I wish there was a way to provide feedback to the owner herself, but I have never seen where to provide direct feedback to other than them sending me surveys about which new designs I would like. Idk im so torn with this company! I want to love it, but the staff makes it impossible because they simply dont care about the customers and they keep sending out these "F U's" in the mail to me and for no reason lol its not like I missed them off or anything!? Ughhhhh I hope another company pops up similar to this because I would love to switch! I just stay for the cute designs

Poor customer service and underwear are cheaply made and fall apart after washing. Not worth the money or the wait. Return policy is a joke and we have to pay for it! I feel ripped off.