Ordered for the first time last week — delivery was genuinely impressive, arrived much faster than expected. Too early to say anything meaningful about the results themselves but I’ll be back to updat... Leggi di più
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Service was good and fast. I used a promotion I found on Instagram, because I was unsure whether the other 2 brands I tried in capsule form really worked. I'm using it for a week now, so it's hard to... Leggi di più
Really quick service good quality supplements with advice on how it can benefit your body. Do good offers from time to time
Subscription was cancelled on the day 28th February when it showed on the system not dispatched yet. Unfortunately when called said item already posted? Had returned unopened parcel on the same day 2... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Charava
Scritti dall'azienda
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way—answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.Charava's NMN Wins at The Beauty Shortlist Awards 2025
Scritti dall'azienda
- Best Product for Improved Cognitive Health
- We are thrilled to announce that Charava has been recognised at The Beauty Shortlist Awards 2025, winning Best Product for Improved Cognitive Health, being named a finalist in the Best Energy Supplement category, and receiving multiple prestigious accolades. Six Charava products earned Editor’s Choice awards, while two were commended for their excellence. These achievements highlight our commitment to longevity, wellness, and high-quality, science-backed supplements.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Informazioni di contatto
85 Great Portland St, W1W 7LT, London, Regno Unito
- Sales@charava.com
- www.charava.com
FOLLOW US
4,5
Eccellente
297 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Love this brand!
Customer service is fab! Having a really positive experience with the NMN powder. Would recommend to anyone venturing into wellness and taking supplements.
29 aprile 2026
Ordered for the first time last week
Ordered for the first time last week — delivery was genuinely impressive, arrived much faster than expected. Too early to say anything meaningful about the results themselves but I’ll be back to update once I’ve had more time with it. First impressions of the company are good though.
28 aprile 2026
Really quick service good quality…
Really quick service good quality supplements with advice on how it can benefit your body. Do good offers from time to time
1 maggio 2026
Everything sold out!
Came to order NMN and every option sold out - the 60, 120 and 180 day options. Not a great start despite the seductive 20% discount code.
6 maggio 2026
Non scritta su invito
Stronger then other brands in capsules
Service was good and fast.
I used a promotion I found on Instagram, because I was unsure whether the other 2 brands I tried in capsule form really worked. I'm using it for a week now, so it's hard to tell, but they definitely taste stronger than powder from capsules 👌
21 aprile 2026
Product arrived quickly and packaged…
Product arrived quickly and packaged well. Have been taking these for about a week and am feeling good so far.
31 marzo 2026
Risposta di Charava
Hi Claire, thanks for the great feedback! I am so happy to hear that your order arrived quickly and was packaged well. It is also great to know that you are already feeling great just about a week into taking our supplements. We are so happy to be part of your wellness journey. Let me know if you need help with anything!
Cheers,
Marie
Amazing service and great product…
Amazing service and great product really recommend Nad +
4 aprile 2026
Non scritta su invito
Risposta di Charava
Hi Hector, thank you for your kind words.
We are so pleased to hear you have had a positive experience with both our service and NAD+. It means a lot to us that you would recommend it. If you ever need any support or have questions as you continue using it, we are always here to help.
I’ve been using the NMN and the apple…
I’ve been using the NMN and the apple vinegar gummies for few months now. Highly recommend both are really good and their costumer service are great
31 marzo 2026
Non scritta su invito
Risposta di Charava
Hi Maimona, Thank you for sharing your experience with us.
It is great to hear you have been enjoying both NMN and our Apple Cider Vinegar gummies over the past few months. We are also very glad our customer service has made a positive impression.
We appreciate your recommendation and are grateful to be part of your routine.
Waiting for refund for 3 weeks
Subscription was cancelled on the day 28th February when it showed on the system not dispatched yet. Unfortunately when called said item already posted? Had returned unopened parcel on the same day 2nd March - apparently needs to pass inspection. However it's unopened parcel - inspection is straightforward.
Called customer service and refund process is appalling- still waiting for refund for 3 weeks to my credit card of 167 pounds which incurred 23.4% interest rate.
19 marzo 2026
Risposta di Charava
Hi Jo, just to clarify a few points so everything is accurate and clear.
The return process and timelines were explained in advance to help set expectations. The subscription was cancelled after it had already renewed.
We do send reminder emails a few days ahead of renewal specifically so customers have enough time to make any changes, reschedule, or cancel if needed. As no changes were made prior to the renewal date, it processed as normal.
We don’t operate a phone line and handle all support via email and chat, so it’s possible the number you called belongs to a different company.
As I've explained before, once an order reaches the warehouse preparation stage, it can’t be stopped, and all returns go through inspection, even if unopened. While we would always prefer to cancel orders straight away, as this avoids unnecessary shipping both ways, we’re unable to do so at that stage. This is also frustrating on our side as we incur those costs, which we don’t usually pass on to customers.
In your case, the return was actually processed quicker than advised. You dropped the parcel off on 4 March, and your refund was completed on 19 March as soon as we received confirmation. The refund email was sent at 1:52 PM that day.
With this in mind, this review have been posted several hours after the refund was already completed, which may have been missed.
We’ve done our best to be clear and helpful throughout, and your refund has been processed even before this review is written. We’d appreciate it if the review could reflect the full timeline.
Please let me know if there's anything else I can help you with.
Kind Regards,
Marie
PCOS assistance?
I’m one of these people who read somewhere that NMN might help me because I suffer from PCOS. The research I read suggested it might help with insulin resistance and weight gain. I have no idea whether it has assisted me, but all I can say is that over the year that I have been taking it, I have lost a stone. Obviously, I have changed the way I eat but I tried that in the past and it didn’t seem to make a huge amount of difference. I will continue to use this product in hopes that it is made the difference!
26 febbraio 2026
Risposta di Charava
Hi Debbie,
Thank you for taking the time to share your experience with us.
We really appreciate you speaking so openly about your journey with PCOS. It is encouraging to hear that alongside changes to your diet, you have seen progress over the past year. As you mentioned, factors like nutrition and lifestyle can play a significant role, and supplements such as NMN are often used as part of a broader approach to supporting energy metabolism and overall wellbeing.
While research into NMN and metabolic health is still evolving, many people choose to incorporate it for its role in cellular energy and its connection to pathways involved in ageing and metabolic function. It sounds like you have taken a thoughtful and consistent approach, which is often where the biggest differences are seen over time. We are glad to be part of your routine and hope it continues to support you. If you ever have questions or would like guidance on your supplement routine, we are always here to help.
Risposta di Charava
Hi Renee, thank you for your lovely review. We are delighted to hear that you are enjoying the product and that you had a great experience with our service. We truly appreciate your support.
Risposta di Charava
Hi Bronwyn, thank you for your kind feedback. We are so pleased to hear that you had a great experience with both our service and delivery. Your support means a great deal to us. 💐
After a recent supply issue
After a recent supply issue, the team pulled out all the stops to make sure that I was listened to and dealt with as an ongoing priority until I was back in full supply. Customer service team go above and beyond to make sure you're as happy as possible with your outcome!
9 febbraio 2026
Risposta di Charava
Thank you, Chris. We truly appreciate your patience and are so pleased we could resolve the issue quickly for you. It means a great deal to know our team could support you and get your supplement back into your routine.
I’ve felt better rest at night and more…
I’ve felt better rest at night and more energy during the day since I started using this. Great experience overall.
27 gennaio 2026
Risposta di Charava
Thank you, Marilou. We are delighted to hear you are feeling more rested and energised since starting your Charava supplement. Consistent improvements like this are exactly what we aim to support.
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