Ordered for the first time last week — delivery was genuinely impressive, arrived much faster than expected. Too early to say anything meaningful about the results themselves but I’ll be back to updat... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Service was good and fast. I used a promotion I found on Instagram, because I was unsure whether the other 2 brands I tried in capsule form really worked. I'm using it for a week now, so it's hard to... Leggi di più
Really quick service good quality supplements with advice on how it can benefit your body. Do good offers from time to time
Subscription was cancelled on the day 28th February when it showed on the system not dispatched yet. Unfortunately when called said item already posted? Had returned unopened parcel on the same day 2... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Charava
Scritti dall'azienda
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way—answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.Charava's NMN Wins at The Beauty Shortlist Awards 2025
Scritti dall'azienda
- Best Product for Improved Cognitive Health
- We are thrilled to announce that Charava has been recognised at The Beauty Shortlist Awards 2025, winning Best Product for Improved Cognitive Health, being named a finalist in the Best Energy Supplement category, and receiving multiple prestigious accolades. Six Charava products earned Editor’s Choice awards, while two were commended for their excellence. These achievements highlight our commitment to longevity, wellness, and high-quality, science-backed supplements.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Informazioni di contatto
85 Great Portland St, W1W 7LT, London, Regno Unito
- Sales@charava.com
- www.charava.com
FOLLOW US
4,5
Eccellente
297 recensioni
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Collagen Peptides is not tasteless
The products arrived in good time and well packaged. I ordered the NMN+ and have only just started taking these, so too early to review. I also ordered the collagen peptides and was disappointed as the description on the website stated that there was no taste, but i can definitely taste it in my coffee or tea and it was so strong, i could not manage the two scoops as a recommended daily dose, it is just unpalatable for me. I dislike the taste so much that unfortunately i will have to find an alternative
29 agosto 2025
Non scritta su invito
Risposta di Charava
Hi Lin,
Thank you very much for sharing your feedback and for trying our products. I completely understand your experience. Collagen does have a very subtle taste, which can be more noticeable in tea. Compared with many other collagen products, ours is relatively neutral, but since it comes from bovine collagen it will never be completely without taste.
Many customers find that after a few days of use the taste becomes less noticeable, especially when mixed into coffee or smoothies. It can take a little adjustment if this is your first time using collagen.
I hope you might consider trying it again with these suggestions, as many of our customers find it becomes much easier to take over time.
Best regards,
Marie
Risposta di Charava
Thanks for rating us 5 stars, Kieran! We appreciate it and we're happy to be part of your wellness journey :)
Cheers,
Marie
First time ordering from Charava
First time ordering from Charava, quick and easy service with supplements arriving well packaged.
4 agosto 2025
Risposta di Charava
Thank you so much for sharing your first experience with us, Helen! We’re glad to hear your order arrived quickly and safely. We really appreciate you choosing Charava and look forward to supporting you again.
Cheers,
Marie
Thank you so much
Thank you so much. I really happy to open this bags with collagen and magnezium. So fast delivery and quality product.
5 agosto 2025
Risposta di Charava
Thank you so much for your kind words and for sharing your experience, Olha! We’re so happy to hear your order arrived quickly and that you’re happy with the collagen and magnesium. We truly appreciate your support and look forward to serving you again.
Cheers,
Marie
The delivery was late and I had to…
The delivery was late and I had to leave the country for a month. So now I’m abroad and do not have my diet supplements. I’ll be looking for a new supplier on my return to the U.K.
4 agosto 2025
Risposta di Charava
Hi Don,
I’m really sorry to hear about your experience. With our standard delivery option, the usual timeframe is 2–3 business days . Your order was placed on a Saturday and dispatched the following Monday, with Royal Mail receiving it the same day.
I completely understand how disappointing it must be not to have your supplements for your trip. For future orders, we also have a next business day delivery option in case you ever need them sooner.
I can send a fresh order out to you when you return from holiday, just let me know, and I’ll arrange it right away. Hoping I can turn this experience around for you.
Kind Regards,
Marie
All good service
All good service, was unsure as I hadn’t been able to find the products in other places to make sure was genuine however 3 orders in and getting what I paid for. A little bit pricey.
28 luglio 2025
Risposta di Charava
HI Kelly,
Thanks so much for your support and for sharing your experience. We totally get that trust is important, especially when it comes to supplements, so it’s great to hear everything’s gone well with your orders. We do try to keep prices fair while making sure the quality stays high. Really appreciate your feedback — and if there’s anything you ever need, just let us know!
Cheers,
Marie
I made the wrong order
I made the wrong order. Customer service were great and promptly sent me a replacement in quick time. It was my fault but they sorted it, without question. Was dubious at first, but noe ill be getting my NMN from here only :) Matt Shaw County Durham
28 luglio 2025
Risposta di Charava
Thanks so much, Matt! Really glad we could get that sorted quickly for you. Mistakes happen, and we’re always happy to help where we can. Appreciate you giving us a chance — and it means a lot to hear you'll be getting your NMN from us going forward!
Cheers,
Marie
So far so good
So far so good. The product quality is excellent and it certainly helps that it’s backed by research.
28 luglio 2025
Risposta di Charava
Hi Beverley,
Thanks so much for your review! We're glad to hear it's been going well so far. We're happy to be part of your wellness journey.
Cheers,
Marie
I will always use
Have felt amazing since taking the Charava NMN and delivery is super quick. Great product and great company
28 luglio 2025
Risposta di Charava
Thank you so much for your kind words! We're really happy to hear you've been feeling great since starting our NMN and that delivery has been smooth. Your support truly means a lot to us. Please don't hesitate to reach out if you ever need anything—we’re always here to help!
Cheers,
Marie
Delivery was quite quick
28 luglio 2025
Risposta di Charava
Thank you for your feedback, Ian! We're glad to hear the delivery was quick. If there’s anything we can do to earn that 5th star from you, please don’t hesitate to let us know—we’d love to help!
Cheers,
Marie
Gentle Yet Effective
Great formulations that are easy on my stomach. Works well without side effects!
18 luglio 2025
Non scritta su invito
Risposta di Charava
Thanks for rating us 5 stars, Brett! I am glad to hear you are happy with our product!
Cheers,
Lai
Slow delivery
Product seems good but the service ia incredibly slo. i would expect next day delivery and it take around two weeks
6 maggio 2025
Risposta di Charava
Hi Charley, thanks for your feedback, and I’m really sorry to hear you felt the delivery was slow.
I’ve had a look into your order, and it was placed on Saturday, 3rd May. As our courier doesn’t collect on weekends or bank holidays—and Monday the 5th was a UK holiday—the parcel was collected on Tuesday the 6th and delivered on the 8th. Since the standard 2–3 business day option was selected (rather than the next-business-day upgrade), the delivery still arrived within the timeframe chosen at checkout.
It may have felt like a longer wait due to the weekend and holiday, which is completely understandable. But please know we’re always happy to help if you need something more urgently—just choose the express option at checkout.
We truly appreciate your support and are really glad to hear you’re happy with the product itself.
Kind Regards,
Lai
Smooth Experiance
Order arrived quickly, packed perfectly. Supplements deliver real results, happy I chose Charava.
15 luglio 2025
Non scritta su invito
Risposta di Charava
Thanks for your kind words, Phoenix! We're happy to be part of your wellness journey :)
Cheers,
Lai
Exceptional Service
Customer support exceeded expectations, quick resolution, even upgraded my order. Outstanding care and value!
15 luglio 2025
Non scritta su invito
Risposta di Charava
Thank you so much for your lovely feedback, Emel! We're really pleased to hear you were happy with the support and your experience.
Cheers,
Lai
Reliable Every Time
Transparent, lab‑tested supplements. I trust every order from Charava. Always top quality and great service!
11 luglio 2025
Non scritta su invito
Risposta di Charava
Thank you for the kind words, Maru! We're so glad to hear you feel confident ordering from us and that you’re happy with both the quality and service.
Cheers,
Lai
Risposta di Charava
Hi Jeremy,
Thank you so much! We're really pleased to hear you're happy with the service and our product. Let us know if there's ever anything we can help with!
Cheers,
Lai
Excellent Product Quality
Supplements are potent and effective. Noticeable benefits in energy and focus. Highly satisfied!
11 luglio 2025
Non scritta su invito
Risposta di Charava
Thanks so much, Kuroda 💥 We're thrilled you're noticing the benefits, energy and focus are key wins! Here's to feeling your best, every day. Let us know if you ever want help building out your supplement stack!
Risposta di Charava
Hi Khamis, I'm really sorry to hear you still haven’t received your order. I’ve just checked and it looks like the delivery address may be incorrect.
I had replied to your previous email asking for confirmation of the correct address, but I haven’t received a response yet. Could you please let me know the correct delivery address at your earliest convenience so I can sort this out for you right away?
Thanks for your patience, and I look forward to your reply.
Kind Regards,
Lai
Risposta di Charava
Thanks so much for the kind words, Paul! Really glad to hear your order arrived early and that you're happy with the product. Let me know if there's anything you ever need—always here to help! 😊
Cheers,
Lai
Best Supplements Online
High-quality ingredients, fast delivery, and real benefits. Charava has become my go-to source for health and longevity products.
2 luglio 2025
Risposta di Charava
Hi Guardio, thank you for rating us 5 stars! We're really glad to hear you've been happy with the quality, delivery, and benefits. If you ever need anything or have questions, I’m here to help!
Cheers,
Lai
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