Carpet Barn & The Bedstore Recensioni 

776
•
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our recent experience with Carpet Barn was absolutely excellent. We were looked after extremely well, from choosing our carpets to having them installed. Everyone we dealt with was so kind, patient... Leggi di più

Valutata 5 stelle su 5

The Carpet Barn team have been very helpful. Treating me with kindness & respect. To meet my needs & expectations. The quality of my new floor covering & the way it has been installed by Matt have bee... Leggi di più

Valutata 3 stelle su 5

Have used Carpet Barn on 3 occasions recently and overall, it was a bit patchy. A few attempts to order carpets from the showroom, only to find they were discontinued. Then fitter never turned up an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super helpful from the moment I walked in the store. Had an idea of what sort of carpet I wanted but the very member of staff let me take home lots of different samples and provided very useful inform... Leggi di più

Dettagli dell'azienda

  1. Negozio di tappeti e moquette

Scritti dall'azienda

Welcome to
Carpet Barn and The Bed Store. All the leading makes of flooring, carpets, beds and mattress at the very best prices!


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

776 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(776)

87 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

LVT Fitting

from booking in the measure up through to the ordering it was nice and easy, the guys at Carpet Barn were very helpful and accomodating, they were also very knowledgeable of the products that we were looking at.

We had to wait a about 8 weeks for our LVT to be fitted but Shane the fitter was well worth the wait, he was a great guy. He was happy, friendly, and more importantly didnt mind answering any questions i had about the fitting or the products. Finished the job within the time estimated for it with no dramas at all.

26 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service…

We have used carpet barn a few times now, this time we had new stairs and bedroom carpets in a rental, they arrived on time, fitted them quickly and efficiently and cleaned up.
Same excellent service we have experience previously.

9 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

The gentleman who helped us listened to…

The gentleman who helped us listened to us we sort of new the colour we wanted and he found us the perfect one he was very knowledgeable about underlay helped choose the right one that was in our budget this is the second carpet we have purchased and will definitely buy from you again

25 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

My friend went and bought the flooring…

My friend went and bought the flooring for me so I didn’t communicate with the shop staff but my friend actually swears by them so I said go ahead and book it in for me. I had great communication from them. An email to confirm when it was being laid and a call from the the day before they were due to come to confirm a time. The man who fitted was really quick and done a fantastic job! I absolutely love it. (Hallway Lino) It looks so nice!

7 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy

I was/am very happy with the service that I received from Carpet Barn. From the initial estimate, given in the warehouse, through the survey and fitting, I was kept informed at each stage.
The end result is also satisfactory. I definitely would recommend Carpet Barn.

8 maggio 2025
Non scritta su invito
Valutata 3 stelle su 5

Carpet quaity and price are good, fitters excellent, but twice showed up with the wrong carpet

We agreed in person, the order in which the rooms and hallway would be done, over three visits by the fitterss.

Twice they showed up with the wrong carpets so we had to empty different rooms to ones that were already empties and on one occassion they had to go away and come back again.

The fitters were brilliant however and left us allthe off-cuts so we could make mats for heavy-use areas.

27 maggio 2025
Non scritta su invito
Logo di Carpet Barn & The Bedstore

Risposta di Carpet Barn & The Bedstore

Thank you for your feedback. We're sorry to hear about the issue with the wrong carpets. If you could please email cs@carpetsandbeds.com with your order details we would like to look into this further for you.

Valutata 1 stelle su 5

Not good enough

So I went to carpet barn got my my carpet and then I went back and got my Lino and asked for them to be delivered together which they said they would do it was booked in for a certain day and then because we were moving we decided not to go on holiday and change the date to today which is the 20th of June. Well I’m disabled my husband works and I have to try and pack take trying to get here and spend all day waiting for them to come to only find out that they’ve only got the lino and can’t deliver the rest next one until next week is not good enough the guy that’s putting it down is absolutely lovely but they’re just happy to say what you can wait till next week. I can’t wait till next week. I now have to change my delivery van. This is a joke. I’m absolutely disgusted and I will never use company again he couldn’t justify what had happened this is not good enough and if I want to complain and gave me the email address which I had no pen for now I forgotten I told him I had no pen because I’m in a place that has got nothing absolutely more stress that I really didn’t need Not good enough .

20 giugno 2025
Non scritta su invito
Logo di Carpet Barn & The Bedstore

Risposta di Carpet Barn & The Bedstore

We're very sorry to hear about your poor experience. We understand a director has called you this morning to discuss the situation. We trust that your order has now been completed and that you are happy with the end result. We apologise again for the inconvenience and if you require anything in the future please do not hesitate to get in touch.

Valutata 5 stelle su 5

The staff were helpful and…

The staff were helpful and knowledgeable. My dad had recently passed away and they went out of their way to help my mum. We originally went in to buy a new carpet and because of the way they helped returned a month or so later to buy a new bed. Thank you.

3 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

We dealt with a great sales person and it was all so easy. Kurt was very helpful and friendly and the fitter was equally great to deal with. Have used Carpet Barn a few times over the years and I will continue to in the future. Nothing was too much trouble….thank you all!

17 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Good experience

Helpful consultant gave us good advice and it was easy to arrange fitting at a time that suited us. Good quality products and reasonable prices.

25 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Very friendly staff

Very friendly staff, knew how to calculate and measure as I a, so shit!
He chap that laid carpet very friendly and made a very good job

10 maggio 2025
Non scritta su invito

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