Carpet Barn & The Bedstore Recensioni 

776
•
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our recent experience with Carpet Barn was absolutely excellent. We were looked after extremely well, from choosing our carpets to having them installed. Everyone we dealt with was so kind, patient... Leggi di più

Valutata 5 stelle su 5

The Carpet Barn team have been very helpful. Treating me with kindness & respect. To meet my needs & expectations. The quality of my new floor covering & the way it has been installed by Matt have bee... Leggi di più

Valutata 3 stelle su 5

Have used Carpet Barn on 3 occasions recently and overall, it was a bit patchy. A few attempts to order carpets from the showroom, only to find they were discontinued. Then fitter never turned up an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super helpful from the moment I walked in the store. Had an idea of what sort of carpet I wanted but the very member of staff let me take home lots of different samples and provided very useful inform... Leggi di più

Dettagli dell'azienda

  1. Negozio di tappeti e moquette

Scritti dall'azienda

Welcome to
Carpet Barn and The Bed Store. All the leading makes of flooring, carpets, beds and mattress at the very best prices!


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

776 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(776)

87 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Stay with established brands offering trial and exchange

The Harrison Spinks mattress in no way resembles the one tested in store. Zero firmness and the springs are creaking and easily felt at the sides. still in the process of turning weekly and have added 18mm plank hardwood underneath hoping for improvement. Don't have the time nor inclination to jump hoops for recompense.Putting it down to bad experience for both the brand and store

20 settembre 2025
Non scritta su invito
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Risposta di Carpet Barn & The Bedstore

We're very sorry to hear you're not satisfied with your mattress. If you could email your order details to our Customer Service department on cs@carpetsandbeds.com, we would be happy to look into this for you.

Valutata 5 stelle su 5

Just excellent everytime

Excellent help in the store to sort out what we needed and no upselling of additional things like gripper rods. Just good quality service. The fitter was also really helpful. He offered to change the time he arrived to fit in with things like the school run.

7 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Superb customer service in Salisbury

The local store had a problem with one of their national suppliers but Mike, the manager persevered and got us a very satisfactory result. It is this kind of customer service that makes the Salisbury store VERY special, after all, customers expect the product to be satisfactory.

15 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

New carpet

From buying to fitting all within 6 weeks,the store people were very helpful. The person who came to fit the carpet rang us when about an hour away which was great and he was done and dusted with excellent efficiency.

30 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

The incorrect address for the delivery…

The incorrect address for the deliverz of our order was shown on the delivery notice and was unable to be changed.
Despite having paid in full in advance when placing the order, the order was only partially complete.As the order was for 2 bed, only one could be used could be used (we had visitors!) and we were forced to wait a week for the full order to be completed.
Having paid in advance, there was no opportunity for recompense.
Very dissatisfied with the service offered.

18 settembre 2025
Non scritta su invito
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Risposta di Carpet Barn & The Bedstore

Hi there. Thank you for your feedback. We appreciate you raising the issue of the incorrect address. As advised this was indeed amended on our internal system but our automated email system was unable to be changed. We understand that the delivery did take place at the correct address as requested.
With regards to the split delivery, we can only apologise profusely for the delay. One of the two beds was missed off the shipment by our supplier in error. As they only perform weekly drops, it meant we had to wait until the following week for the missing bed to be delivered into our warehouse. We understand your frustration and can only pass on our sincere apologies.
We hope you enjoy your new beds and hope to see you again.

Valutata 4 stelle su 5

Great Carpet

Great Carpet - Professional Communication slight change of scheduling which was unavoidable, however the fitting team where again friendly informative - Overall really happy with the work and carpet choice

1 settembre 2025
Non scritta su invito

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