Car Leasing Online Recensioni 

1157
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

First time using Car Leasing Online. I found them very good to deal with. Glen (leasing advisor) was extremely patient and kept answering my numerous emails, always taking the time to advise me proper... Leggi di più

Valutata 5 stelle su 5

Having made contact via a comparison website, I received a very quick email reply from Mike. A few questions back and forth and the finance agreement was sent out. 2 days later, all approved. The admi... Leggi di più

Valutata 5 stelle su 5

Carleasing-online.co.uk found me the cheapest quote I could find anywhere for my Enyaq. They kept me updated throughout, from when the car was being made right through to delivery. The delivery driver... Leggi di più

Valutata 5 stelle su 5

Fantastic service. Very quick and sufficient. Always quick at responding to any questions before or after the vehicle being delivered and purchased. Will be going through car leasing online again... Leggi di più

Dettagli dell'azienda

  1. Azienda di servizi finanziari e prestiti per automobili
  2. Servizio di leasing

Informazioni fornite da varie fonti esterne

Car Leasing Online offers personal and business vehicle leasing. Browse our site for cheap car leasing deals.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1157)

168 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very easy from deal to delivery

The ease and speed of agreeing a deal and then co-ordinating a delivery date was outstanding!.. Lots of great communication down the the day of delivering the vehicle with an ETA provided the evening before! Definitely recommend!!

26 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Car leasing

Super clear, regular communication and very accommodating with delivery dates.

26 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very happy with new car

Very happy with new car! Whole process was slick from start to finish. A massive thanks to Mike and Lorraine for excellent service. Also the driver Chris who was very friendly and helpful.

18 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

These guys were great but the comms…

These guys were great but the comms around the delivery of the vehicle was a struggle. A lot of back and forth and nothing made clear. This was not all Car Leasing's fault, mainly the delivery company who were not very flexible and charged £144 for delivery. Lorraine great though

15 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Would Recommend

First time using carleasing-online and would 100% recommend. The service from start to finish was flawless, even when there was a supplier delay I was updated straight away and given a number of options. Lorraine throughout was superb answering any queries promptly unlike other companies I have used in the past. Will definitely use them again.

12 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Super Efficient

A great experience all round. A quick quote and then administration of the order was extremely well organised. I went from quote to knowing the ordered vehicle reg in less than 36 hours 👍

2 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great experience leasing my car

Found a great deal online for a Volvo XC40 communication with Lorraine was excellent throughout. I could choose my day of delivery everything went to plan car delivered on time. Will definitely be using Car Leasing Online when I purchase my next lease. 👌

31 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Service – Lorraine and Mike are the Gold Standard

Exceptional Service – Lorraine and Mike are the Gold Standard!
​"I recently leased a vehicle through CarLeasing Online and the experience was flawless from start to finish. A huge thank you to Lorraine and Mike in the sales team. They were incredibly professional, transparent about the timelines, and never made me feel pressured.
​What really stood out was their communication; I was kept in the loop at every stage. If you’re looking for a hassle-free leasing process with a personal touch, ask for Lorraine or Mike. I couldn't be happier with my new car

28 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience from start to…

Fantastic experience with Car Leasing Online from start to finish with my Volvo. Ordered with Michael 09/01, car delivered 28/01. Came all the way from Sunderland on a trailer, full tank of fuel. Thank you to Lorraine for sorting out delivery, etc. Definitely use them again and recommend to friends.

28 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Be very wary

Shocking experience from start to finish at the hands of this broker and their dealer Southampton Audi and VWFS

I have never experienced such a drawn out palava trying to change a lease car having to constantly chase them on delivery and it changing every time I asked , they just seemed to make it up as they went along so you simply cannot rely on this company to deliver and even remotely stick to dates they quote

I couldn’t recommend anyone to use this broker and should have been more suspicious of the amount of reviews mentioning people by name - usually a sign it’s made up or company’s asking people to do it - they didn’t ask me as they know how grim my experience has been since the moment they got my signature on the papers

RESPONSE TO BELOW

Say what you like but I know it’s utter nonsense and you let me down from the moment your sales person got a signature

Your communication was a joke especially around first the dealer was closed for two weeks over Xmas , then they were delivering over Xmas, then they were closing again for some days over Xmas

Your company was making this up as you went along as I urged progress you kept changing the answers so I’d continue to recommend that people avoid your company

RESPONSE TO RESPONSE BELOW

Lorraine I have all your emails remember with you changing your tune every five minutes and only giving any update when I chased you for it

That is NOT good customer service

As for my previous reviews i only come on here when companies mess me around especially when its companies like yours who either make up reviews or ask people who might be happy with you to list one when according to trustpilot reviews you are not permitted to cherry pick who you ask - it’s either all or none !

1 gennaio 2026
Non scritta su invito
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Risposta di Car Leasing Online

Hi Jason - I have looked into this for you. The order you placed was always January delivery. This was on the order form and discussed with the sales person. If you check back on your form and

In looking into it, you took too long to sort your extension in December with Audi and had to hand your car back rather than keep it on which I appreciate would have been frustrating for you being left without a car but this was between you and Audi.

Had you completed the documents timely all these issues could have been avoided

You were sent a link with finance docs on 27th November, this link expired as hadn't been completed so we resent link 9th December - this expired again so we resent link 17th December and you finally signed 19th, almost a month after we first sent them. December 19th was too late to get before Xmas- Lorraine was chasing for these throughout.

We still managed to get the car pulled forward from the date of the 23rd Jan the supplier offered to the 8th Jan .

We kept you updated throughout and car was delivered in month we said it would be (but would have been December had you completed the docs timely) ,

The other issue you seem to have had is you left getting your extension too late which isn't something we could get involved with. -

So in summary we did stick to date we agreed (as original emails and on order). We went out our way to get the car for you as quick as possible despite the delays in getting docs back

Also with regards reviews, anyone can put a review up and people only really put one up if they have really good or really bad service and our overall score suggests we are doing something right.

I can only apologise for your frustration but we have done everything said we would and in the timeframe we said. We feel your review is not a fair reflection of what happened with your order and the delays were down to not getting documents back timely

Edited for reply - The supplier was closed for deliveries over Xmas. The delay was all down to yourself as I am sure you are aware. I can see from your other reviews you seem to have serious issues with a lot of companies you deal with. We will always look to improve our service but in this instance the issue lies with your delay in documentation

Valutata 5 stelle su 5

Top service from Chris and Lorraine

Customer service from Chris and Lorraine has been top-notch. This was my first time leasing a vehicle and Chris was helpful in answering lots of my questions. Lorraine was also very proactive in coordinating the vehicle delivery.

I would 100% recommend Car Leasing Online to anyone considering using this broker.

26 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Lorraine is incredible

Lorraine is incredible! She’s always prompt with her responses, making the whole process seamless and stress-free. She’s professional, friendly, and makes me feel completely comfortable every step of the way. Leasing a car can be overwhelming, but Lorraine’s support and attentiveness make it a breeze. Highly recommend her to anyone looking for a smooth and reassuring experience!

26 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Audi A3 lease review

Michael and Lorraine helped me through out the process of leasing a car and made it seamless and hassle free. Would definitely be using their service again.

26 gennaio 2026
Non scritta su invito

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