Canvas Holidays Recensioni 

343
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We have been on holiday with Canvas for the last couple of years. Going to book again for next year. Everything is as stated, the communication is brilliant. Well done I would highly recommend 👌

L'azienda ha risposto

Valutata 3 stelle su 5

New mobile homes have much room except around the main bed and in toilet. One has to crawl over the bed to get out and it is very difficult, when sitting down in the toilet, to avoid hitting one`s he... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Camping le Ruisseau in Bidart. Lovely campsite, well located in beautiful area to visit local attractions Site was busy, great swimming pools and restaurant Excellent beaches a cycle ride away Area... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Das ist jetzt unsere vierte Buchung, wir sind total zufrieden. Wir konnten wegen Corona einmal nicht fahren und haben, ohne Aufforderung, einen Gutschein über unsere Anzahlung erhalten. Bei technische... Leggi di più

Dettagli dell'azienda

  1. Tour operator
  2. Zona di campeggio
  3. Servizio sistemazione per vacanze
  4. Casa vacanze
  5. Struttura ricettiva che accetta gli animali
  6. Alloggio vitto escluso

Scritti dall'azienda

We’re Canvas Holidays - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Canvas Holidays: we’ve more possibilities than you ever thought possible.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

343 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(343)

3 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Canvas Holiday

Holidayed with Canvas Holidays for almost 20 years , great company to deal with, accommodation always spotless on arrival, couldn’t fault them, they always try to sort out any problems as quickly as possible.
Telephone advisors go the extra mile when booking holidays, making sure you have all the relevant information you need

26 ottobre 2024
Valutata 5 stelle su 5

The staff in the call centre were…

The staff in the call centre were excellent I was trying to book extra nights while in Italy 🇮🇹 my phone kept losing signal and every time someone called me back so I was able to secure the extra nights I required

13 settembre 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hi Paula

Thank you for your great feedback! We're so pleased to hear that our holiday advisor team were able to assist you with booking extra nights, despite the phone signal problems. It’s wonderful to know we could help make your stay in Italy as smooth as possible.

Kind regards,
Canvas Holidays

Valutata 5 stelle su 5

Friendly knowledgeable and gave me…

Friendly knowledgeable and gave me complete confidence in the company

16 settembre 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hello there

Thank you for your wonderful feedback. We're so pleased to hear that our team made you feel confident in the company with their friendliness and knowledge. We truly appreciate your support and look forward to assisting you again.

Kind regards,
Canvas Holidays

Valutata 5 stelle su 5

Love Canvas Holidays

Love Canvas Holidays, always working hard to get you just what you want.
Been using them for 35 years now.

5 settembre 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hello William

Thank you so much for your kind words and for being such a loyal guest for the past 35 years! We're thrilled to hear that you've consistently had great experiences with Canvas Holidays, and we truly appreciate your continued trust in us. We’ll keep working hard to make sure every holiday is just what you want.

Kind regards,
Canvas Holidays

Valutata 5 stelle su 5

Our Unit was clean & well prepared.

Our Unit was clean & well prepared.
Great welcome.
Really do wish you had some accessible though 👍

4 settembre 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hi Janet

Thank you for your kind feedback! We’re glad you enjoyed a warm welcome and found your accommodtaion clean and ready for your stay. We appreciate your suggestion about more accessible options, and it’s something we’re always considering as we continue to move forward and improve our offering. We hope to have the pleasure of welcoming you again.

Kind regards,
Canvas Holidays

Valutata 5 stelle su 5

Fantastic holiday

Lovely campsite, and our mobile home was great. Pool, facilities and beach all brilliant.

7 settembre 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hi Rachel

Thank you for your kind words! We’re delighted to hear that you had such a great time and that the mobile home, pool, facilities, and beach all made your stay enjoyable. It’s wonderful to know the parc lived up to your expectations, and we look forward to welcoming you back for another fantastic holiday.

Kind regards,
Canvas Holidays

Valutata 2 stelle su 5

Canvas Holidays are not what they were !

On arrival at the large La Chapelle site we were left to find out own way to our mobile home. It wasn't til the second day that the Canvas rep called by & we pointed out there were no instructions for operating the gas oven,which we could only get to turn off by leaving the door open! The rep agreed this was strange & couldn't turn it off any other way herself. Unfortunately no further help was offered & it remained like this for the rest of our stay. Similarly unsafe was the fact there was no metal hood or plate to protect the wooden cabinet over the gas hob.
The 2 single mattresses had both seen better days & the springs made sleep uncomfortable.
We will not be staying at this campsite again.

7 settembre 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hi Kevin,

Thank you for sharing your experience with us.

We're truly sorry to hear about the issues you encountered with the gas oven and the condition of the mattresses during your stay at La Chapelle. It’s disappointing that these concerns were not resolved, and we understand how frustrating this must have been. Your feedback will be passed on to ensure such safety and comfort issues are addressed promptly. We appreciate your honesty and will use this to improve our services.

Kind regards,
Canvas Holidays

Valutata 3 stelle su 5

Alan

The site is a lot more touristy than other sites we have used with Canvas. The mobile home is of a lower quality than others we have had from Canvas even though it is marketed as premium plus. This site has a great deal less space than other sites we have been on with Canvas.

23 agosto 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hi Alan,

Thank you for sharing your feedback with us. I’m sorry to hear that the site and mobile home didn’t meet your expectations, especially compared to your previous experiences with Canvas. We appreciate your comments regarding the space and quality, and we’ll review these aspects to better align with the premium plus offering. We're glad you’ve taken the time to let us know and will use your feedback to improve future stays.

Kind regards,
Canvas Holidays

Valutata 5 stelle su 5

We have always enjoyed our Canvas Holidays.

We're all looking forward to our trip to the Netherlands in October. We have been going with Canvas Holidays since 1990. As we are getting less mobile and older not as often as we did. However, our grown up children are now taking their children.
Apart from one site, we have always been pleased with the accommodation and sites. It's easy to book and the staff are always very helpful.

26 agosto 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hi Christopher,

Thank you so much for your kind words and for being such loyal guests since 1990! It’s wonderful to hear that you’ve enjoyed your holidays with us over the years and that your family is now continuing the tradition with their children. We’re glad the booking process has been smooth and that our staff have always been helpful. We hope your upcoming trip to the Netherlands is another memorable one, and we look forward to welcoming you back!

Kind regards,
Canvas Holidays

Valutata 5 stelle su 5

They were very helpful patand polite and…

They were very helpful and polite and they answered all my enquiries very quickly and effectively

4 settembre 2024
Logo di Canvas Holidays

Risposta di Canvas Holidays

Hi Patricia

Thank you for sharing your feedback. We’re so pleased to hear that our team were helpful and responsive to all your enquiries. Ensuring you have all the information you need quickly and efficiently is always our goal. We look forward to assisting you again on your next holiday!

Kind regards,
Canvas Holidays

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più