We have been on holiday with Canvas for the last couple of years. Going to book again for next year. Everything is as stated, the communication is brilliant. Well done I would highly recommend 👌
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We have been on holiday with Canvas for the last couple of years. Going to book again for next year. Everything is as stated, the communication is brilliant. Well done I would highly recommend 👌
L'azienda ha risposto
New mobile homes have much room except around the main bed and in toilet. One has to crawl over the bed to get out and it is very difficult, when sitting down in the toilet, to avoid hitting one`s he... Leggi di più
L'azienda ha risposto
Camping le Ruisseau in Bidart. Lovely campsite, well located in beautiful area to visit local attractions Site was busy, great swimming pools and restaurant Excellent beaches a cycle ride away Area... Leggi di più
L'azienda ha risposto
Das ist jetzt unsere vierte Buchung, wir sind total zufrieden. Wir konnten wegen Corona einmal nicht fahren und haben, ohne Aufforderung, einen Gutschein über unsere Anzahlung erhalten. Bei technische... Leggi di più
We’re Canvas Holidays - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Canvas Holidays: we’ve more possibilities than you ever thought possible.
Chelford House, Gadbrook Park, Northwich, Cheshire, CW9 7LN, Northwich, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Absolutely beautiful park everything great except the WiFi is terrible and long queues in the hot sun on arrival to checkin. Checkin is terrible after travelling a long journey to get there.But once checked in everything is great had a fantastic time would highly recommend all amenities available on site including a mini supermarket and nightly entertainment and a creche for kids loved the park definitely would come back and highly recommend
Booking is easy - clear instructions given and easy to follow. Follow up with necessary instructions came quickly and the prices are extremely reasonable and affordable. We have been on 6 holidays with Canvas over the last 10 years and all trips have met or exceeded our expectations. 10/10
The staff at Almafra, Michelle and Peter in particular are outstanding, friendly, informative and very approachable.
The Chalet was spotless and well equipped, Almafra has everything you need and is located perfectly.
We were trying to book online but the system cannot process bookings from customers who don't live in either UK or Ireland. However when I telephoned customer service they were able to process my booking very quickly.
Great website to navigate, straight forward booking system and prompt/ efficient communication throughout!
The team was very quick to response and finding a solution to my query.
Booking process was very easy. Customer service advisor was very friendly and helpful.
cancelled my holiday because of very serious life saving surgery , 2 months before the check in date. and deducted more than 60% of my refund
Very easy to book via the web site.
The staff at the call cetre were excellent when we called to book the ferry. All very good value.
Eurocamp/Canvas staff always first class at their admin. centres and on site. Used them over 35 years, firstly with our children, then on motoring holidays through Europe and now with our grandchildren. Never a problem.
A great company and a fantastic team. Excellent customer service.
the call agent was really helpful and resolved my issue so i could pay an instalment
The campsite was wonderful, clean and tidy, well maintained and lovely staff.
The pools were clean and lovely, there was plenty to do on site and evening family activities.
Only just over an hour to Disneyland.
The apartment was spacious but had a few maintenance issues ie curtains and blinds and the oven didn’t work, nothing major.
The drinks in the pool at are expensive, around €10 per drink.
All in all great holiday site.
I booked a very last minute holiday at Camping Le Helles, Combrit. Booking online was super easy just a couple of days before I travelled, and communication from Canvas Holidays was good and clear. Camping Le Helles is a really lovely site, small and very quiet (I went in early May), with private pitches divided by mature hedges and trees. There's direct access to a fantastic beach via a level footpath, just a 5 minute walk. The beach is everything you've imagined, with white sands, turquoise sea, and it's safe for swimming - it's really beautiful on a calm day. There's a lovely walk around the headland from the beach from where you can see Benodet across the river, or you can head in the other direction along the beach, or footpath behind the beach, to Ile Tudy. The whole area is beautiful with so much to see within half an hour of the campsite. I booked this site specifically for the privacy of pitches that were pictured on websites, it's proximity to beaches, and because it had an outside pool. Unfortunately, only the indoor pool was open when I was there; I was told the outdoor pool was not working when I arrived (hence 4 stars, not 5). This would have been helpful to know at the point of booking; however it didn't impact my holiday as the beaches around the coast are lovely and there's plenty to do off-site. Staff are friendly and helpful on arrival, but will otherwise leave you to your own devices unless you need their help with anything. I stayed in a 2-bed Comfort mobile home which was clean and comfortable. The covered deck was a bonus during the day but there was plenty of evening sun. I loved this site, had a really lovely break, and will definitely consider going back there again in the future. Highly recommended if you value quiet sites in a beautiful setting.
Following a long motorcycle ride down from the UK arrived at my accommodation to find faulty boiler hence no hot water. Reps tried to sort it but had to contact maintenance who finished at 6pm. So no hot water until the following day. All sorted early next day. Fridge/freezer faulty but replaced immediately by staff.
Caravan “tired” and basic - not as good as previous accommodations in France. This needs addressing for future stays as brochure can be misleading as to what you’re actually getting.
Overall the site is exceptionally clean and well thought out to cater for all needs. All staff go out of their way to ensure your stay is a great one.

Risposta di Canvas Holidays
Reasonably efficient. Would benefit from an app. Would also be helpful if payment due dates were more prominent when logging in.

Risposta di Canvas Holidays
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.