Very happy with the appliance. From the sales rep to the delivery guys, everything was super great. We got everything explained in detail to us. No hidden costs or fees. Quick professional and courteo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Very happy with the appliance. From the sales rep to the delivery guys, everything was super great. We got everything explained in detail to us. No hidden costs or fees. Quick professional and courteo... Leggi di più
L'azienda ha risposto
Our sales person Mannu Shahpuri was extremely helpful in identifying the particular size/type of freezer that was appropriate for our granddaughter based on their needs. We agreed on a price that was... Leggi di più
L'azienda ha risposto
Delivery drivers spoke in their language. Connected the hoses incorrectly Hot to cold Cold to hot Spent the next morning trying to figure out what was wrong Washing machine drainage hose was too... Leggi di più
L'azienda ha risposto
Our service man recommended this place because prices were right quality service and excellent delivery. He was not wrong! We did it all in minutes, from home and on phone with agent all accessed thro... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
1530 Regent Ave W, R2C3B4, Winnipeg, MB, Canada
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very happy with the appliance. From the sales rep to the delivery guys, everything was super great. We got everything explained in detail to us. No hidden costs or fees. Quick professional and courteous service. Would buy from Canadian Appliance Source again.

Risposta di Canadian Appliance Source - Winnipeg North
Our sales person Mannu Shahpuri was extremely helpful in identifying the particular size/type of freezer that was appropriate for our granddaughter based on their needs. We agreed on a price that was fair, the delivery was conducted a few days later and now it is setup and operational. If we have any concerns we will certainly contact him.

Risposta di Canadian Appliance Source - Winnipeg North
I will NEVER deal with Canadian Appliance Source again and I will recommend to everyone I know NOT to deal with them either !!
The salesman was personable, professional and helpful and seemed to know what he was talking about. The delivery men were very professional and helpful. But, they do not remove packaging for dishwashers from the appliance or the premises. We purchased a dishwasher, paid for expedited delivery and when we received it it came with a badly dented front panel. We checked it while the delivery men were still here and had them take it back to the warehouse. We were slated to receive a replacement. When the replacement second dishwasher arrived we again checked it while the delivery men were still here and it too had a dented front panel. We sent it back and cancelled the purchase.
We purchased a third dishwasher from Dufresne that was in perfect condition and the delivery men removed the packaging at the premises and took it with them.
We were charged by CAS for two dishwashers. We received a credit for the 2nd replacement dishwasher but not for the 1st initial purchase. I contacted Customer Service at CAS several times and they told me the 1st return had "not been scanned in at the warehouse". This went on for over a week. I finally spoke with a CAS female Manager who was rude.......talked over me / down to me in a flippant tone. She actually hung up on me !
I am not spending my money with an organization whose Customer Service Managment treats customers in that manner. I am elderly, have dealt with a lot of customr service representatives in my time, but never have I encountered such a rude Manager.

Risposta di Canadian Appliance Source - Winnipeg North

Risposta di Canadian Appliance Source - Winnipeg North
Easiest one stop shop for appliance buying ever!
Professional, efficient and friendly service.

Risposta di Canadian Appliance Source - Winnipeg North
Great Service Great Prices what more can I ask for.

Risposta di Canadian Appliance Source - Winnipeg North
Mannu was facilitating from the outset , selling the product that best suited our needs ,his product knowledge was superb as was his attitude bent toward professional customer service. Delivery and followup were aldo a good experience,we will be returning to your store for future purchases

Risposta di Canadian Appliance Source - Winnipeg North
Overall the sale and service was very good. Only problem I had was I was told that the fridge I purchased would arrive on Thursday at which it did and the dishwasher I purchased would be coming the following Thursday. At which it didn’t come. I had to call the salesman to find out what was going on. He advised that it could be a little be for it comes and that he told me that. No he told me a week after the fridge. Turn out we didn’t get the dishwasher We ordered and had to take the next one up from the model we requested. We did get a discount and the salesman did good to get it to us as soon as possible. It feel he should not have told us it was coming unless he was 100 sure.
Delivery for the fridge was excellent. Delivery for the dishwasher was Ok. They should have at least taken it out of the box.i had to call a neighbour to help me lift it off the styrofoam
Delivery drivers spoke in their language.
Connected the hoses incorrectly
Hot to cold
Cold to hot
Spent the next morning trying to figure out what was wrong
Washing machine drainage hose was too short , had to go to Home Depot to buy and extension.

Risposta di Canadian Appliance Source - Winnipeg North
Our salesman was very knowledgeable and prompt with information and options. Delivery was prompt.

Risposta di Canadian Appliance Source - Winnipeg North
I definitely would recommend using this company! Everything from service, pricing and delivery went terrific! The only minor topic that I would touch on is their website. It is very "busy" on the pages, so I would like to see it more categorized in a simpler way. But other than that, I would buy again from CAS!
Staff were knowledgeable, helpful and friendly. The delivery crew were amazing. They sent reminders, called before they came and were pleasant and professional. The experience was refreshingly well done.

Risposta di Canadian Appliance Source - Winnipeg North
Manu was absolutely fantastic! He took the time to dig deep into the available choices I had and gave me good advice. I can't believe there are still salesmen out there who care. Canadian Appliance Source is lucky to have him!

Risposta di Canadian Appliance Source - Winnipeg North
CAS had what I was looking for and got my item delivered within a few business days and removed my old appliance for me.

Risposta di Canadian Appliance Source - Winnipeg North
We liked the convince of finding all appliances in one location. We bought a LG fridge, cooktop, dishwasher, a wall oven and a range hood fan from Best. I cannot write a review about the product’s quality and performance yet because I’ve not been using it long enough to give an honest opinion on those. Our experience with the sales person was mixed. He was approachable and friendly. Our complaint is with product delivery service and scheduling. We had scheduled two different delivery times and both did not arrive on day and time as scheduled. First time was the delivery of the dishwasher which didn’t happen as scheduled. Second time, the delivery of the remainder of the appliances failed miserably. The sales person didn’t know why product wasn’t delivered as scheduled, delivery people didn’t communicate with costumer notifying no show on the day as scheduled nor did they offer an explanation or an apology after. No notice of any kind to the costumer. Even the costumer service person couldn’t give a satisfactory answer except for sending me back to talk to the sales person who told me he didn’t know why delivery didn’t happen. Thus, I had phoned twice to ensure delivery would happen on the day as requested and I was assured it was scheduled. It was a very frustrating experience because we sold our old fridge on the day of delivery counting on the arrival of the new fridge. Unfortunately, new fridge arrived 3 days later. Food needing refrigeration was lost. Buyers be aware!
Fast friendly delivery service, stock on hand that I wanted. I needed a fridge as mine quit working and they were able to provide me with the one I wanted the next day. took away the old one and put in the new one. Quick and friendly.

Risposta di Canadian Appliance Source - Winnipeg North
Reasonable price, easy order , quick delivery. I hope the quality of the washing machine will be high and the washer will serve us many years

Risposta di Canadian Appliance Source - Winnipeg North
The sales person at the Nairn/Regent Ave store was great.
Price on appliances was great. Delivery of freezer was wonderful, they took it downstairs for us.
Fridge is big and beautiful!

Risposta di Canadian Appliance Source - Winnipeg North

Risposta di Canadian Appliance Source - Winnipeg North
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.