Travis Clarke the Sales Agent was professional & efficient. He took his time assisting us as well as making sure that as soon as the items we ordered were in stock we were alerted. The delivery serv... Leggi di più
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Sean McLean (Service rep) and CAS did an excellent job in helping us to replace our 12 year old frig as quickly and conveniently as possible. Sean was able to find the new frig that would fit in the... Leggi di più
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Fast and efficient, from the time to meeting with Shawn to delivery. Everything went extremely well. I purchased an LG dishwasher. One minor drawback is that the bottom drawer seems to get stuck when... Leggi di più
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After having a dead fridge, that Whirlpool forgot about (four year extended warrantee, so what eh?), For now three weeks, CAS DELIVERED A NEW FRIDGE IN TWO DAYS! A lovely new fridge, delivered with ca... Leggi di più
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Dettagli dell'azienda
Informazioni su Canadian Appliance Source - Kingston
Scritti dall'azienda
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Informazioni di contatto
2511 Princess St, A2, K7M3X9, Kingston, ON, Canada
- 3432925683
4,7
Eccellente
86 recensioni
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The store is excellent
The store is excellent. The delivery service left much to be desired.
19 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Only one employee working on the day I…
Only one employee working on the day I visited. He was professional and dealt with customers politely and didn't get flustered.
11 luglio 2026
Risposta di Canadian Appliance Source - Kingston
Hi Tracy,
We are so pleased to hear that our employee provided professional and polite service, even when busy. It's wonderful to know they handled everything so well.
CAS
Risposta di Canadian Appliance Source - Kingston
Hi Brian,
We're so glad to hear that your experience was quick and easy, and that our team provided excellent support from start to finish. Thank you for your kind words!
CAS
Risposta di Canadian Appliance Source - Kingston
Hi Patrick,
Thank you for your kind feedback! We're glad to hear you found great service, including delivery, along with competitive prices and solid warranties. We truly appreciate your business and look forward to serving you again in the future.
CAS
Risposta di Canadian Appliance Source - Kingston
Hi Carolyn,
We're so glad to hear that our delivery team was courteous, quick, and quiet! We appreciate your positive feedback and look forward to serving you again.
CAS
Overall good experience
Salesperson was professional, friendly and straightforward. They provided the information about the appliances we needed, put together a fair price and arranged delivery. Purchasing our washer and dryer was a pleasant experience.
Delivery people were also professional and friendly. They arrived on time and provided updates about their arrival. They installed the new appliances and removed the old ones efficiently.
9 luglio 2026
Risposta di Canadian Appliance Source - Kingston
Hi Ray,
Thank you for your fantastic review and for choosing CAS! We're delighted to hear our sales and delivery teams provided a professional and seamless experience from start to finish. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends. Enjoy your new washer and dryer!
CAS
Helpful from sales to delivery
Helpful from sales to delivery
Would recommend this company
9 luglio 2026
Risposta di Canadian Appliance Source - Kingston
Hello Kelly
It was a pleasure serving you, and we are happy to hear everything went smoothly. We hope to see you in our store again soon!
Best treats,
CAS
Risposta di Canadian Appliance Source - Kingston
Hello Mike
Thank you for choosing us for your purchase. We look forward to working with you again down the road!
Cheers,
CAS
Price and delivery of product.
9 luglio 2026
Well done Kingston CAS
From the sales team to the delivery team the interaction was seem less. No pressure… on time … very professional.
8 luglio 2026
Risposta di Canadian Appliance Source - Kingston
Hello Brian
Thank you for choosing us. We look forward to seeing you at our showroom again in the future!
Cheers,
CAS
Sean McLean (Service rep) and CAS did…
Sean McLean (Service rep) and CAS did an excellent job in helping us to replace our 12 year old frig as quickly and conveniently as possible. Sean was able to find the new frig that would fit in the kitchen space design that we have. The price was lower than other competitors and service was impeccable. Thank you CAS and Sean for all of your help!
28 giugno 2026
Risposta di Canadian Appliance Source - Kingston
Hello Gay
We are delighted that Sean McLean was able to pinpoint the perfect configuration for your kitchen's unique space constraints so swiftly and competitively.
We look forward to working with you again on your next upgrade project!
Best wishes,
CAS
Risposta di Canadian Appliance Source - Kingston
Hello John
We are glad we could provide the absolute best value for the specific unit you were looking for.
We look forward to seeing you at the store for your next purchase!
Best regards,
CAS
After having a dead fridge
After having a dead fridge, that Whirlpool forgot about (four year extended warrantee, so what eh?), For now three weeks, CAS DELIVERED A NEW FRIDGE IN TWO DAYS! A lovely new fridge, delivered with care, now replaces the four coolers!
30 giugno 2026
Risposta di Canadian Appliance Source - Kingston
Hello,
We are incredibly happy that we could step in and resolve this stressful situation so rapidly by getting your beautiful replacement unit delivered safely within 48 hours.
We look forward to helping you with any future appliance needs!
Warm regards,
CAS
Appliance Sale and Delivery
Travis Clarke the Sales Agent was professional & efficient. He took his time assisting us as well as making sure that as soon as the items we ordered were in stock we were alerted.
The delivery service was efficient, on time and professional. They unboxed the appliances, took care in getting them inside the house and cleaned up all garbage thereafter.
29 giugno 2026
Risposta di Canadian Appliance Source - Kingston
Hello Morcia & Dan
We are happy to hear that Travis kept your process so professional and efficient, and that our delivery team took such great care during the unboxing and cleanup.
We look forward to seeing you at the store again soon!
Kind regards,
CAS
Good selection of product and great price.
Good selection of product, great price and flexible and efficient delivery. Thank you!
2 luglio 2026
Risposta di Canadian Appliance Source - Kingston
Hello Dean,
We are glad to hear that our product availability and flexible logistics met your goals perfectly.
We look forward to welcoming you back to our Kingston location down the road!
Respectfully,
CAS
Easy & Delightful Experience!!
Aydan was wonderful to deal with and very patient. I gave him the dimensions of the area the fridge had to fit in and what features I wanted, and Aydan found me the perfect fridge with ample amount of storage space.
1 luglio 2026
Risposta di Canadian Appliance Source - Kingston
Hello Lisa,
We are delighted that Aydan was able to patiently research your specific kitchen dimensions to find a unit with the perfect layout and capacity.
We look forward to working with you again on your next project!
Warmly,
CAS
I'm very happy to purchase from this…
I'm very happy to purchase from this company again. Their websites are well organised so it was easy to research my purchase ahead of time. I was able to walk in, negotiate the deal and leave in a very short time. Delivery was within 48 hours by a very competent and efficient team who also took my old fridge.
27 giugno 2026
Risposta di Canadian Appliance Source - Kingston
Hi Mary,
Thank you for your continued trust in CAS and for choosing us again! We're glad to hear you found our website helpful for your research, that your in-store experience was quick and smooth, and that the delivery team provided efficient service, including removal of your old fridge. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends!
CAS
We had great service and delivery flawless - Kingston store are amazing!
Sloan was very professional and the delivery was flawless!
25 giugno 2026
Risposta di Canadian Appliance Source - Kingston
Hi Ben,
Thank you for your kind review! We’re delighted to hear Sloan provided professional service and that your delivery was flawless. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Great experience especially dealing with with Sean Mclean
Fast and efficient, from the time to meeting with Shawn to delivery. Everything went extremely well. I purchased an LG dishwasher. One minor drawback is that the bottom drawer seems to get stuck when we try to roll it in. I will be addressing this otherwise perform beautifully.
18 giugno 2026
Risposta di Canadian Appliance Source - Kingston
Hi Helena,
Thank you for your thoughtful review! We’re delighted to hear Shawn made the purchasing process fast and efficient and that your delivery went smoothly. We appreciate you mentioning the issue with the bottom rack and hope it’s resolved quickly so you can continue enjoying your new dishwasher. Thank you for choosing CAS—we truly appreciate your business and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Excellent customer service
Excellent customer service! Sloan is extremely knowledgeable and patiently takes the time to listen to what you are looking for.
24 giugno 2026
Risposta di Canadian Appliance Source - Kingston
Hi Drew,
Thank you for your wonderful review! We’re delighted to hear you received excellent service and that Sloan was knowledgeable, attentive, and took the time to understand your needs. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
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