I wanted an updated version of the exact fridge which was still serving us well after 20+ years. I walked in to CAS on impulse, and they had exactly that fridge arriving the next day, could deliver... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It was very convenient, my washer quit recently and I ordered a new one from Canadian appliance source . It was delivered within a week , they hooked it up and took my old one away. I am very happy w... Leggi di più
L'azienda ha risposto
I recently purchased my whole home package with Salma. She had previously found me a hood fan for my stove and I was very impressed with her service. Her prices were better than the other stores I ha... Leggi di più
L'azienda ha risposto
The whole process from start to finish was an amazing experience. I will definitely choose this company for future purchases.
Dettagli dell'azienda
Informazioni su Canadian Appliance Source - Halifax
Scritti dall'azienda
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Informazioni di contatto
215 Chain Lake Dr., Unit 4A, B3S1C9, Halifax, NS, Canada
- 9027011106
4,7
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
BASICALLY GOOD. I liked that they came when you said…
I liked that they came when you said they would and there was good communication. I did not like that the big boxes were left here.
4 giugno 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Great service
Great service - clerk was very helpful and gave me a better price than listed (price match)
Also very fast delivery and installation
3 giugno 2026
Risposta di Canadian Appliance Source - Halifax
Hi Ivan,
Thank you for your great review! We're happy to hear you received helpful service and a great price, along with fast delivery and installation. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Risposta di Canadian Appliance Source - Halifax
Hi Dorothy,
Thank you for your kind feedback and for choosing CAS! We're delighted to hear that TJ and our delivery team provided excellent service. We appreciate your business and look forward to serving you again. Please keep CAS in mind for future needs and recommend us to your family and friends.
CAS
Very pleasant and professional…
Very pleasant and professional experience from the purchase thru to the delivery two days later .
We are very happy with our Maytag washer and dryer.
Highly recommend CAS.
28 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Greg,
Thank you for choosing CAS! We’re happy to hear you had a pleasant and professional experience from purchase through to delivery, and that you’re enjoying your new Maytag washer and dryer. We truly appreciate your recommendation and look forward to serving you again. Please feel free to share CAS with your family and friends!
CAS
Hinge Changeover Cost
Hinge changeovers for a refrigerator will cost your customers another hundred dollars at least. Be upfront with your customers with this information when they are considering a purchase.
27 maggio 2026
26 hours from ordering a fridge to…
26 hours from ordering a fridge to delivery. Appreciate the timely service and seamless process.
21 maggio 2026
Non scritta su invito
Risposta di Canadian Appliance Source - Halifax
Hi,
Thank you for choosing CAS! We’re glad to hear your fridge was delivered so quickly and that the process was smooth and seamless from start to finish. We truly appreciate your business and look forward to serving you again in the future — and please feel free to recommend CAS to your family and friends!
CAS
great experience
great variety to choose from. Sara Podhorodeski was easy to talk to and she gave me all of the information I required and ensured that the range that I was interested in was in stock. Quick delivery and set up
21 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Pamela,
Thank you for your kind review! We’re glad to hear Sara provided helpful and informative service and helped you find the right range in stock. It’s great to know you were happy with the quick delivery and setup as well. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Buying a washer was so easy because my…
Buying a washer was so easy because my salesman didn't rush me & answered all of my questions.
12 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Donna,
Thank you for your kind review! We’re so happy to hear your washer purchase was an easy and comfortable experience. Providing helpful, pressure-free service is always our goal. We truly appreciate your business with CAS and look forward to helping you again in the future. Please feel free to recommend us to your family and friends!
CAS
Excellent experience
Excellent experience. Uves was helpful, professional and communicated with me well. He got me a great deal. Delivery people were the best I have seen. Careful and professional.
10 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hello,
Thank you for your business. We truly appreciate you trusting us with your purchase and are so glad that our sales and delivery teams provided a smooth, professional experience.
We look forward to welcoming you back to our store in the future.
Cheers,
CAS
Always excellent service from these guys
10 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Keith,
We are so glad you consistently receive excellent service from our team. Thank you for sharing!
CAS
Tenor Anes was excellent -starting from…
Tenor Anes was excellent -starting from recommending the product till the shipment delivery. He made sure we got the best price!
3 maggio 2026
Very pleasant efficient sales rep
Very pleasant efficient sales rep. No hassle, seamless purchase process, no delivery fee, best part was that the product was on site in warehouse.
7 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Lee,
We're happy to hear that you had a seamless purchase process with a helpful sales representative. It's great that you appreciated our on-site product availability and free delivery.
CAS
From start to finish our experience has…
From start to finish our experience has been excellent. Our fridge died and we needed a new one ASAP. We received our new fridge the next day and our old fridge was hauled away free of charge. Free delivery too.
6 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Cathy,
From start to finish our experience has been excellent. Our fridge died, and we needed a new one ASAP. We received our new fridge the next day, and our old fridge was hauled away free of charge. Free delivery too.
CAS
I always get great service from the…
I always get great service from the service agent there and feel well taken care of. He always finds us the best deals for what we’re looking for and does it with a smile and enthusiasm. Then you can always count on enthusiastic delivery people who will make it work. As a regular customer, I am pleased with the attention we get.
6 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Alexander,
Thank you so much for your continued loyalty and kind words about CAS! We’re delighted to hear that our service team consistently takes good care of you and helps you find the best deals with a positive attitude. It’s also great to know our delivery team continues to provide the same level of enthusiasm and support. We truly appreciate your ongoing business and trust in us. We look forward to serving you again soon—please don’t hesitate to continue recommending CAS to your family and friends as well!
CAS
Risposta di Canadian Appliance Source - Halifax
Hi Richard,
We appreciate you taking the time to share your positive experience with our team; we are so glad you found them helpful and friendly.
CAS
Risposta di Canadian Appliance Source - Halifax
Hi Brendan,
We appreciate you taking the time to share your positive experience with our quick, efficient, and kind team members!
CAS
Knowledgeable salesman
Trenor Anes was a great salesman. He answered all our questions ( we stopped in at least twice after the sale to clarify delivery and warranty access with questions we should have asked...or forgot the answer to) and he explained the delivery process and warranties, probably twice. Highly recommended.
2 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Ronald,
Thank you for the fantastic review and for choosing CAS! We’re so glad to hear that Trenor Anes provided such patient, thorough, and helpful service throughout your experience. Taking the time to answer questions and ensure everything is clear — even after the sale — is exactly the level of care we strive for. We truly appreciate your recommendation and your business, and we look forward to helping you again in the future. Enjoy your new appliances, and please keep CAS in mind for any future needs and referrals to family and friends!
CAS
Service was Excellent
Service was Excellent. Customer service representative Explain clearly about product.
2 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Sharavan,
We're happy to hear that you received excellent service! We appreciate you sharing that our customer service representative clearly explained the product to you.
CAS
T.J. Kim rocks!!!
T.J. Kim was our sales agent and spent all his time with us, assisting with the purchases of four appliances. He kept us aware of availability, available options on the appliances, and delivery schedules. A gentleman throughout the process as well as the couple other times that I had occasion to deal with him. Well done!!
1 maggio 2026
Risposta di Canadian Appliance Source - Halifax
Hi Ray,
Thank you so much for your thoughtful review! We’re delighted to hear that T.J. Kim provided such attentive and professional service while helping you select your appliances. Keeping you informed on availability, options, and delivery is exactly the level of care we strive for.
It’s wonderful to know your experience was consistently positive each time you worked with him.
We truly appreciate your business and your trust in CAS. We look forward to serving you again in the future, and if your friends or family are ever in the market for appliances, we’d be grateful if you recommended us to them. Thanks again!
CAS
Salma was excellent from the beginning…
Salma was excellent from the beginning to the end! Professional, genuine and very patient!
She is a real asset for your company !
Thank you
Adriana
24 aprile 2026
Risposta di Canadian Appliance Source - Halifax
Hi Adriana,
Thank you so much for your wonderful feedback! We’re delighted to hear that Salma provided such a professional, genuine, and patient experience from start to finish—she truly is a valued member of our team.
We sincerely appreciate your business and your trust in CAS. We look forward to serving you again in the future, and if your friends or family are ever in need of appliances, we’d be grateful if you recommended us to them. Thank you again!
CAS
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.